Customer Reviews for Aarrow Radiator
(Distribuidor de U-Haul del vecindario)

360 comentarios

7286 Hayden Run Rd   Hilliard, OH 43026
(@ Cosgray)

(614) 876-4665

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(614) 876-4665

7286 Hayden Run Rd
Hilliard, OH 43026
(@ Cosgray)

Services at this Location:

Location Hours

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Theresa L. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

The online reservation system didn't work well. It confirmed and a U-haul person called me to confirm that my reservation at the U-haul location in Plain City was good. A U-haul representative called me a day or two my pickup date and said there was no truck for me in Plain City and instead moved my pickup location to Hilliard. He also took care of me financially with the difference in difference between my home in Plain City and the Plain City and Hilliard pickup locations. When I picked up the truck in Hilliard I was told I could not return it there and needed to return it to a different location. I picked a location in Dublin and then when I returned the truck there I had to walk 5 miles from that location to the Hilliard location where my car was parked. Even though I followed the instructions of the U-haul website in making my reservation it turned out to be very unhelpful and misleading given what actually happened with the reservation.

Christopher M. 
Clasificación:
5.0

The only concern I have is that I was not contacted the night before but there service was fantastic

KENNETH H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

IBRAHIM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
3.0

N/a

Nathan K. 
Clasificación:
3.0

El cliente no dejó un comentario.

NACHELLI A. 
Clasificación:
3.0

On this end they were suppose to put me in for extra days but they didn't know how and ended up get the return location calling me asking where the trailer was cause it was suppose to be rented out. Also they didn't have many items in stock like adapters.

janice H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
4.0

Please tell those in the building to wear a mask. The guy that registered me for the truck was wearing one but the other person in the small building was not.

KURT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

rachel M. 
Clasificación:
1.0

The people there treated us like we where stupid. I told the guy he spelled my name wrong and he just waved his hand at me and said it doesn't matter... then he persisted to talk to my husband and I like we were dumb young kids! We are 24 and 25... we asked questions and there response was like slow down.. we will get there... we asked where we get the truck at and he said calm down We need to grab the dolly first with a smart ass tone. The whole building was gross. The only clean part was the truck itself. Otherwise everything was falling apart and dirty. With the way they spoke to us and the dirty looks we got for asking simple questions about mileage and gas and such we won't be back. We are not stupid. My husband actually drives trucks and use to build end work on trucks as a diesel mechanic. Our service was terrible.

Kyle P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
5.0

very helpful

Lori S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lissa G. 
Clasificación:
3.0

they double charged me for equipment and did not want me to use the online check in. instead of the charge just coming off my account for the total the double swiped my card holding the fee twice

Melissa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee A. 
Clasificación:
5.0

Everything went as scheduled,. I appreciate good service.

WARREN B. 
Clasificación:
3.0

I asked for 1/2 dozen furniture pads and hand truck, but when I left the truck was not in the truck, that was included in the rent payment, I want to know if they charged me?

David C. 
Clasificación:
4.0

Parking was an issue. I had to choose a place. I hope it was correct.

David P. 
Clasificación:
5.0

Quick and easy pick up. I couldn't get cell service in the parking lot here to do online pickup but the guy who helped me was quick and helpful.

Edward S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON L. 
Clasificación:
4.0

El cliente no dejó un comentario.

reginald J. 
Clasificación:
3.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsay C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sarah S. 
Clasificación:
5.0

They did a good job

JOE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Landis B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Cynthia E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer W. 
Clasificación:
5.0

The men and women at Arrow Radiator where friendly and helpful. I appreacate their service to the Hilliard community.

Dan V. 
Clasificación:
3.0

The original location I wanted didn't didn't have my truck. I needed to drive an extra 12 miles out of my way

David K. 
Clasificación:
5.0

This small establishment is very close to my house. The gentlemen who helped me were very helpful and attentive. Things could not have gone better. Thank you SO much.

WARREN B. 
Clasificación:
5.0

Friendly, helpful staff on the phone and in person. Quick rental process. Thank you. Desiree Messmer

Desiree M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT E. 
Clasificación:
2.0

They did not have any moving pads. Truck only had 1/4 tank of gas. Can't go very far, has to get gas right away.

Lorrie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
1.0

This location was not professional looking at all. Junk equipment setting all over. No clear location to drop off the truck. Not well marked. Looked generally run downed.

Craig R. 
Clasificación:
5.0

Good experience. Thanks

ned T. 
Clasificación:
5.0

Very gracious service - friendly, helpful, and very customer-oriented. I called and made arrangements to drop off my rental after-hours but got there about 20 minutes after closing and he still helped us close out the rental. Above and beyond on every point - really appreciated the level of service!

Nancy R. 
Clasificación:
5.0

Very cordial, helpful, large enough area to fit the trailer to the truck.

Larry N. 
Clasificación:
5.0

Aarrow was a great location to rent from. We reserved a 20' truck. Pulled in on day and time requested and they brought the truck right around to us. Thanks for the great service. Definitely rent through you again!!

Matt N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsay S. 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick R. 
Clasificación:
5.0

No improvements needed.

Brittany S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephne R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eric P. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jonathan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie H. 
Clasificación:
5.0

The turn signals worked but one of the running/brake lights was out.

Benjamin B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gerry U. 
Clasificación:
3.0

El cliente no dejó un comentario.

HECTOR L. 
Clasificación:
3.0

I wish I did not have to travel the extra miles to get to this location (not the one I had selected). With the additional mileage, I was charged for overage.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOB M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W. 
Clasificación:
4.0

If you can provide better well-maintained truck for long journeys that will be great.

Amair M. 
Clasificación:
5.0

Nice people and service

Adam C. 
Clasificación:
3.0

Very friendly an courteous fellows!

Richard P. 
Clasificación:
2.0

Overcharged has truck one Saturday for lass than 8 hrs was charged for sat sun plus the insurance that I declined on line. Price was r to be $91.00 replace gas and over 30 miles which it wasn't. How does that come to 241.00? Not happy happens everytine

Barbara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

YUNGSHENG Y. 
Clasificación:
5.0

Very friendly people

Martin B. 
Clasificación:
3.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Making the reservation with the folks on the phone was awful! These folks were NOT the folks at this Hilliard location. I had to make four phone calls to get my reservation right. And it still wasn't right (I was charged $8 extra for some service I did not request, but I don't have the energy to call again to dispute it.)

Rhonda T. 
Clasificación:
5.0

perfect in every way

Mike L. 
Clasificación:
2.0

The inside of the trailer had oil spilled all over the floor and a terrible smell. The company was also not prepared for me to come.

charles J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
4.0

El cliente no dejó un comentario.

sheena M. 
Clasificación:
5.0

Very nice people, quick and easy.

Randall K. 
Clasificación:
3.0

El cliente no dejó un comentario.

James G. 
Clasificación:
3.0

I felt that the gas level was tampered. When I picked the truck from the location it was showing nearly half. From the pick up location to my house is hardly 5 miles and when I reached home the fuel level had dropped and was nearing to empty. I only used 24 miles but had to fill 10 gallons of gas. The truck was overheating.

Binay M. 
Clasificación:
4.0

Quick and easy drop off.

Stephanie K. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
5.0

The gentleman here saved our day. Your u-Haul location on Riverside Drive in Columbus Ohio rented our truck that was reserved right out from underneath us and left us abandoned. After making several phone calls and panic only to find everyone was out of their trucks, we found this location with one truck available. I am greatly displeased with U-Haul and will find other options in the future when I move. This particular location and this particular man was wonderful

Jenny M. 
Clasificación:
2.0

I paid for a queen mattress bag on line before the pickup and the location did not have one. Please refund the price of the mattress bag.

Robert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

Very nice and polite gentlemen helped me with this 6x12 trailer. With pick-up & drop off hitching and unhitching. ¡Gracias!

Brian W. 
Clasificación:
1.0

The people at this location are rude. They were talking to me as if I didn't know anything, super rude and racist.

Asif A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill H. 
Clasificación:
4.0

Customer service team were very helpful

Donald S. 
Clasificación:
5.0

Simple and easy drop off. I would change nothing.

Herbert P. 
Clasificación:
5.0

Great staff! Very friendly!

kevin S. 
Clasificación:
4.0

Staff was professional and courteous. Great Experience!

CAROLYN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Giacomo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

art K. 
No se han enviado comentarios para esta ubicación.

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