Front windshield covered with bugs.paul A.
Customer Reviews for A&M Minimart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.EDWARD H.
El cliente no dejó un comentario.RALPH H.
El cliente no dejó un comentario.JANICE P.
Scary and overchargedJOHN P.
El cliente no dejó un comentario.George K.
The entire center console was disconnected Or not installed properly so the entire trip was a hot mess.. not to mention the gas gauge was not over 1/4 when I got the truck and I was charged another 60 dollars on top of the gas I already put in. I'm very disappointed in this transaction.Daniel H.
El cliente no dejó un comentario.JERRY E.
El cliente no dejó un comentario.XAVIER B.
It was in a remote location-did not feel safe- The store employee though was very helpful.paul B.
El cliente no dejó un comentario.Diana K.
El cliente no dejó un comentario.WANDA P.
Not accommodating to problems with UHAUL order. Claimed it's not their problem and didn't make any efforts to remedy the situation.Jensen H.
This location was very run down. It didn't even look like an open business. The truck was filthy and smelled like cigarettes and body odor.Jonathan H.
The location was extremely out of the way - I had picked a location prior but the gentleman at the previous site was unable to find it. The mini mart was run down and had bars on the doors and windows and was in a less than desirable part of town. However, the gentleman was much more helpful than the latter. Reviewed the truck with me and both printed and emailed a receipt to me while I was in his presence. He reviewed the truck with me to ensure I would not be getting any additional charges and that everything had been taken care of.Courtney M.
Vehicle stank and was dirty. Couldn't find first vehicle as it was on opposite side of building. Had to go inside and load moving pads myself into new vehicle. Vendor was smoking and the store reeked like a filthy ashtray.Chad H.
The gentleman that helped was very nice, no complaints.GEORGIA C.
El cliente no dejó un comentario.Nathan P.
El cliente no dejó un comentario.Charlie R.
The person on the store told me I have 24 hours to drop off the truck . And the next day i have a $54.00 charges , I don't know why , supposedly a extra day , what extra day I pick up the truck at 10:00 a.m and i drop off the next day at 10:00 a.m . I don't understood..ERICK F.
El cliente no dejó un comentario.GREGORY A E.
Best UHaul experience I've ever had. Extremely pleased.Ronald K.
When I rented my U-Haul I could not have asked for better customer service! I will rent here again if I ever need to use a moving truck and I will definitely refer to my friends! The service in equipment that they provide are above and beyond exceptional and it makes the stress of moving so much less! This location I would highly recommend.tillman D.
Easy in out. No hassle or time wasted.CZESLAW J.
El cliente no dejó un comentario.ARLYNN W.
El cliente no dejó un comentario.SHELIA A.
El cliente no dejó un comentario.Gary B.
El cliente no dejó un comentario.Nuttaya T.
Customer service was poor. Not friendly, slow and unprofessional. Let convenience store customers go in front of me even though I was there first. Charged me for two gallons of gas when it should have been one. Will not go back.DAVID S.
everything was greatthomas A.
Change the location if you keep the location you need better computers, customer service and organization most of all have the correct equipmentANNETTE J.
No customer service blankets were stored in cooler none were sanitized or in bag truck reserved was not thereMichael G.
The unit I was given had no muffler. If this is what U haul is going to allow on the street I will be Renting from another company nex time. After we left the rental location I tried calling several times to let them know our problem only to get voice mail and no return call. MarkMARK T.
The attendant was smoking a cigarette in the store. The attendant didn't seem to care for Covid as the store was packed with people including a few homeless. There was customers without masks. One of which was coughing and not covering his mouth. The store looked decrepit. Filthy, and smelled. I will never return to this location.Sakelarios K.
The truck interior had receipts and assorted papers from at least two previous renters, as well as candy and food in the cup holders. Definitely not clean for covid conditions.Shannon I.
El cliente no dejó un comentario.Stephen H.
El cliente no dejó un comentario.Ashley F.
El cliente no dejó un comentario.THOMAS J.
Second truck I've rented in a month and it was the second one that the cab was littered with marijuana. This one also had dog food and feces in the cab.Christopher B.
El cliente no dejó un comentario.francoise S.
My pickup location was changed and apparently I was emailed, called, and texted. I only received a text that said thank you for you reservation and it had a link. I didn't bother to click on the link and that was where the new pickup location was. U-Haul needs to improve on their communication and change your text message to say pickup location changed. Also your notes said that someone talked to me and that was a flat out lie. Why would I take an hour long Uber ride from Tampa to the wrong pickup location!! This caused a lot of issues and more expense for me because I had to pay for a bigger truck that I did not need. Not cool.William M.
El cliente no dejó un comentario.Ronald B.
El cliente no dejó un comentario.Teresa F.
El cliente no dejó un comentario.Becky T.
This location was great and the customer service rep there was awesome! Seriously outstanding.Thomas S.
El cliente no dejó un comentario.David F.
The location was in an unsafe part of town. When I originally booked this truck, it was to pickup at another location and U-haul changed it. The new location did not have the add on mats I requestedPatrick S.
El cliente no dejó un comentario.Xin W.
El cliente no dejó un comentario.Ryan J.
The place was a little â€œsketchyâ€ but the gentleman working there was very kind and helpful. Easy as pie.GEORGIA C.
El cliente no dejó un comentario.Jamie H.
N/A The staff member was very helpful and polite. ¡Gracias!DANIEL R.
the person at the Counter was helpful, but the Venue is not what you would expect but the service went well.Rene R.
Location was not in the safest neighborhood and attendant was not very friendly. Not clear virtual check in instructions. The instructions directed me to check in however this complicated the check in process and slowed it down. It took almost an hour to rent the uhaul. Most of the issue was the poor programming and unclear directions.KAITLYN B.
This place sucks! So mad!! I didn't even go 20 miles and they said I would get reimbursed my mileage ... that didn't happen. They said it was on a full tank of gas, I get out to the truck and it was not. Nobody even walked around the truck with me. I had to go back in the store and tell the guy and he tells me yeah, yeah I believe you. They never looked @ the odometer to see my actual mileage. When I dropped it back off the guy, didn't say anything, just stood on his phone checking me out. Told me to have a good day. It's during a panademic, I lost my job!!! I was moving as I couldn't afford my rent anymore and was moving in with my best friend. I needed my money back. I am so unhappy with UHAUL. And I am going to write reviews every where how you all rip people off . I knew I should of went with Ryder. This location is in the hood and some crappy ass little store. Uhaul Sucks!!!Heather G.
Very unfriendly and had to bring all equipment in his shop so kind of doing his job.SILKE B.
Maybe sweep out the bedTimothy M.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.Diego V.
I mean, it's kind of hood central..other than that they're good. My guy was very helpfulMichael L.
El cliente no dejó un comentario.gonzalo E.
El cliente no dejó un comentario.nicole O.
The person renting wasvery helpful, professional and I would go back. JGJohn G.
There won't be another!!!hughes P.
Worst experience with you all that we have ever had. The truck smelled terrible and made a very loud clanking noise the entire time we drove it. The location was TERRIFYING!Ashley Y.
El cliente no dejó un comentario.Janet R.
El cliente no dejó un comentario.Lynn M.
El cliente no dejó un comentario.Bernardette H.
El cliente no dejó un comentario.David S.
Everything went smoothly, the equipment was in great shape and the gentleman at the counter was friendly and efficient.Graeme M.
The customer service was very good. The area of town is rough.sandra B.
The store had to wait on store business customers since theirs 1 employee . I dragged out the trailer myself including all hook up required. Isn't this a liability to your renters. He came back out afterhe took care of convenience store customers, I did everything myself and came out later and said is everything ok. I didn't book this location and have no interest in returning. There were steel bars covering the doors and windows and very sketchy people around which made me uncomfortable. I actually strained my back struggling to move the trailer in a nasty storage area were I felt I needed a shot after I got done. . Not acceptableJohn W.
Have truck available where it was reserved, not where it is convenient for U Haul. U Haul should drive it to the location prior to pick up. Loose A & M MiniMart as a pick up location. It's located in a dangerous neighborhood. Fall down drunk patriots at 8am, Gang bangers in the back of the store stealing beer. My wife and I were terrified waiting to get the keys to the truck. Don't EVER request any customers to go to that location for a pick up.Timothy R.
Overcharged nearly 50 dollarsDustin C.
bad section of town. man had heavy accent. hard to understand kept moving over to other cash register to take care of paying customer buying drinks. we were trying to move and i too was paying my guys i hired per hr to move me north of tampa from sarasota fl.cassandra C.
El cliente no dejó un comentario.Kimberly D.
The owner of the store ripped me off by saying I didn't bring the truck back with the same amount of gas when I told him I did I said let's go out to the truck and look at the gauge and he went and sat in the truck and Didn't let me show him and he showed me on his mobile phone and clicked on the 3/8 and it was a hair line below half. Never going to that location again and I'm sure he doesn't this to everyone very rudeness to me and my father very disrespectfulmichael D.
Not in the best neighborhood. Did not feel particularly safe and it took forever to get the truck turned in. Was not the location I chose to return and it also resulted in being over the allotted mileage. Passed the location I chose on the way to this location which was much closer.Kristine H.
El cliente no dejó un comentario.CHARLES H.
El cliente no dejó un comentario.NEIL M.
Thank you so much for all of your patience with us. Customer service was great. Only problems we had was getting through to an operator, at times our wait at the 1800 number was very long.Todd M.
Didn't realize it was a very unsafe part of town.Joey S.
There was crack/cocaine broke up in the arm rest compartment trayDennis G.
El cliente no dejó un comentario.Tahlia C.
This U-Haul location does not have an inventory of moving supplies for sale. However, service was fine.DAVID R.
Nothing. no waiting and they were very helpful.JAMES F.
Customer service and location was terrible.Joe D.
El cliente no dejó un comentario.John S.
This authorized agent at 1159 Central Avenue is a human time bomb very angry nasty and unprofessional screaming on the top of his lungs without even offering any type of solution. I will never ever visit that location again to be treated so unhuman.Nathaniel P.
El cliente no dejó un comentario.damien R.
El cliente no dejó un comentario.Michelle S.
Nothing that I can think ofSonja E.
Place was run down and to be honest a bit scary, but attendant was efficient.Stephen S.
El cliente no dejó un comentario.Shayna D.
Change location, very unsafe. Originally scheduled pick up in other location but customer service called that the truck is not available and if I still wanted I need to pick it up in other location. I will never pick up any u haul truck from that location.Daria W.
something fishy is going on. I rented a truck for 39.99 was made to pay 200 in cash. Returned the truck clean gassed up on time and now I am receiving bills from other locations for almost 1000 for a week after the truck was returned saying they received it this morning in a place i've never been. i am reporting this as fraud.Sarah W.
Charge me extra for mileage and gas when I have to drive because the location could not take my truckariel G.
horrible location. makes me feel unsafe. rude personnel, would not agree that fuel was at the acceptable level, and would not allow me to go put 1 more gallon in to the tank to get to the alleged level needed. resulted in $17 fee. I rent trucks 3-6 x per year for business. this is the first/last UHAUL rental ive done in 3 years. Now I remember why I dont rent from UHAUL. . PS. 800 service never got back to me when I called to complain.JEESE W.
Took a long time to check in even though I had already added all information on the websiteJeff P.