El cliente no dejó un comentario.DANIEL S.
Customer Reviews for A&H Rentals
(Distribuidor de U-Haul del vecindario)
Longmont, CO 80501
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 3 p. m.
- Dom.: 9 a. m. - 2 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The representative just sent us out with the keys. They didn't even give us notice that we would have to pull really hard to open the back of the truck so I had to pay for the extra 10 miles to and from the rental location for them to show us what we needed to do.STEPHANIE C.
El cliente no dejó un comentario.Daniel W.
I was overcharged for mileage. I only drove 32 miles total and was charged for 80 miles. I had estimated 80 miles before I started, because they asked me to estimate. I thought I was going to have to make more trips, but only drove out and back once. I would like to se a refund for 48 miles. The cab of the truck, back if the truck and ramp were all dirty, not swept beforehand and had trash.LYNN J.
Great experienceMANUEL F.
There was a maintenance issue with the truck that was rented out initially. I had to go back and get it replaced with different truck. New truck was found to be in very good condition.HEMANT J.
El cliente no dejó un comentario.ANGELA Y.
The representative was helpful and courteous.GERALD K.
They had impeccable customer service, I just wish the alignment had been checked.Sarah W.
El cliente no dejó un comentario.SHANE W.
Thanks for the smooth experience!Benjamin R.
El cliente no dejó un comentario.Jameson D.
Smooth return experience, helpful staff.Benjamin R.
Convenient and trouble free. Will use this place exclusively.TERRY K.
El cliente no dejó un comentario.Mikael A.
They were great to work with.GREGORY N.
El cliente no dejó un comentario.WAYNE T.
El cliente no dejó un comentario.Laura M.
El cliente no dejó un comentario.ROGER F.
El cliente no dejó un comentario.William P.
El cliente no dejó un comentario.Kelson M.
El cliente no dejó un comentario.ROBERT C.
El cliente no dejó un comentario.RYAN E.
Truck had some suspension and transmission issues that made it uncomfortable to drive.Kylie P.
El cliente no dejó un comentario.Autumn N.
Great service. Very friendly employeeCHARLENE C.
The truck was filthy when I picked it up, inside and out. The box had to be mopped clean. The manager was supposed to call me about this problem and he never did.Scott S.
Easy process for pickup and drop off.GARY M.
Had to wait in line even though I had the app. Truck was not ready when promised. They had to round up furniture pads, and the only gave me half of what I wanted. Not happy with the poor service!Lawrence G.
All went we) and the gentleman at the location took care of everything for me. No hassle at allBilly D.
Great service. Trailer was in great condition and towed well at speed.Armin B.
El cliente no dejó un comentario.Dennis S.
El cliente no dejó un comentario.Dudley C.
This location is on a loud and busy road. It is centrally located in town, but if you have other options, go with one of those.Patrick L.
El cliente no dejó un comentario.Jeffrey K.
El cliente no dejó un comentario.JEFFREY S.
There mobile website is completely useless. You need it for returning the trailer after hours and I tried but it failed miserably. Also don't trust the website when ordering. I was told I would get the trailer I ordered but that didn't happen. So I took the open trailer instead and wasn't compensated for the change. In fact they just screwed it up more by making me return the trailer at the same place which I asked not to do. Also you only get the trailer for 24 hours max so if you need it longer then too bad. Honestly, if I could I would have gone with someone else.Halie W.
El cliente no dejó un comentario.Timothy V.
The guy was a total jerk off call me blowing up my phone I'm in the hospital die from a stroke and he's not he's leaking onto my credit card and pulling money out no concerns disrespectful right down to the last scholar teacher well I'm in the hospital having under strokeANTHONY H.
El cliente no dejó un comentario.Casey G.
El cliente no dejó un comentario.Adam M.
First, I had two furniture dollies reserved, but they had only one. I could have really used two. Second, no mention was made of fuel, and whether we should add fuel. The tank was roughly half full when we picked it up for a short hauling trip. We brought the truck back after the trip, and was charged over $20 for fuel used in addition to the mileage charge. As this was not mentioned, and the tank was not full when I got the truck, I didn't think it was fair to change me for it.David S.
Rented a 12foot trailer. Super easy and real nice people working there. Trailer was solid.Thomas B.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.Gloria M.
El cliente no dejó un comentario.aaron H.
El cliente no dejó un comentario.Deborah A.
Nothing. The agent was professional and knowledgeable. I was in and out in no time at all.SUSAN Q.
El cliente no dejó un comentario.JOHN S.
Everything was great!Joseph P.
Easy check-in and check-out (I used the key drop-off option). Very convenient location. Front-desk person was very helpful.GEORGE K.
El cliente no dejó un comentario.Gloria M.
El cliente no dejó un comentario.Nicole R.
Very easyJERRY C.
El cliente no dejó un comentario.Gregg T.
Keep on doing what your doing. Thank you for your afordable rentals.becky S.
El cliente no dejó un comentario.ALEXANDER C.
El cliente no dejó un comentario.Robert E.
I do want to comment that I was sent to another location that had moved before I went to this location. It was no easy feat to drive a 26 footer down main street. Please work on updating you addresses. thanksYolanda M.
hand cart space empty, broken tape made it look like I used the cart but it was never there.Gerard R.
This place is garbage.Canaan M.
The young man who was working on March 12th was truly outstanding! Great customer service.Joseph M.
El cliente no dejó un comentario.MICHAEL G.
The entire process went smoothly from the reservation, boxes being delivered, picking up and dropping off the rental truck.Patricia L.
The truck was filthy when I picked it up. I had to stop and clean the exterior of the windows and mirrors because they were too dirty to safely see out. No one did a walk around with me to identify any previous damage, so I did that myself and took pictures of a couple of issues. When I returned the truck there was also no walk around.William N.
El cliente no dejó un comentario.MARY S.
El cliente no dejó un comentario.JENNIFER B.
good service attendant was really good , fast and fast serviceandrew J.
The van I rented was dirty (white dog/cat hairs in both the front seats, mud, dirt, and gravel on the floor). Uhaul.com kept glitching so checking the van out took more than 30 minutes. I admit that theres no way of telling whether that was an issue with the site or with my own phone but overall the experience was frustrating and the inside of the van was very dirty. Im not a germaphobe but because of the pandemic I expected a clean vehicle and this one appeared to have been neglected and I felt as if the store owners just didnt care to maintain it. Other than that it was a smooth ride and cheap. I guess you get what you pay for.Zak N.
El cliente no dejó un comentario.Ken T.
I wanted to make sure an additional driver was added since my boyfriend was going to do the driving and the guy working couldn't give me that information so I had to call and be on hold and 20 minutes later found out he was successfully added online. He was also on the phone during our check in and during our check out while helping us. Truck was clean. Check in and out was easy and accurate but experience was just average overall.Kalin R.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.ZACHARY G.
El cliente no dejó un comentario.CYNTHIA S.
El cliente no dejó un comentario.aaron H.
An efficient and simple experience. All I'd say to improve is to ensure windshield wipers are in better shape. It was a bit tough during the snowstorm.Cynthia S.
Great serviceCURTIS B.
I've rented a few times, and they've always made it very easy. The truck was dirty and beat up, but that is somewhat expected of a rental truck.MARNI M.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.GERALD M.
El cliente no dejó un comentario.KAILEE S.
El cliente no dejó un comentario.joe L.
El cliente no dejó un comentario.ANGEL G.
El cliente no dejó un comentario.Reginald S.
The truck was in fine condition; The daily rate & $/mile too were reasonable. A little awkward navigating the contact-less p/up & drop off. So be sure to have your mobile device for both P/UP & drop off. Great customer service at A-Z also ðŸ'JAMES G.
To be completely honest, after a day of moving, the drop-off link fir the truck was overwhelming. I just wanted to give you your truck back and go home to sleep. I don't know if it's possible, but my advice would be to make the drop-off more simple.Megan D.
El cliente no dejó un comentario.Mark D.
El cliente no dejó un comentario.Jeremiah W.
Had a mix up on pick-up time. but they were helpful. I would recommend.Kevin P.
El cliente no dejó un comentario.Lucas D.
They charged me for a dolley that wasnt in the truck. They never went out and did the inspection with me. Gave me attitude about accepting cash. Even told me I could go elsewhere if I didn't like there bad attitudes and lack of knowledge of how uhaul even works as a service. Then when I got them to they dont even know how the deposits work. Which is probably why they refuse cash. Worst location and wouldn't want my company name being blemished by them. Will give Uhaul one more try. If I have the same issue again bet your bottom dollar Im done with Uhaul as a whole. Plenty pf other rental companies with far better customer service.ZACHARY N.
El cliente no dejó un comentario.SOPHIA G.
El cliente no dejó un comentario.JEFFREY L.
Washer fluid was low. Wiper blades were worn out. Not this sites fault but the web site would not allow me to do contactless checkinJoseph O.
El cliente no dejó un comentario.JULIA G.
El cliente no dejó un comentario.Dyce D.
Excellent ServiceJOHN P.
Guys were niceShane N.