El cliente no dejó un comentario.Tambra W.
Customer Reviews for A&E Mini Storage
(U-Haul Neighborhood Dealer)
Hillsboro, OH 45133
(& North High St)
Servicios en esta ubicación:
- Lun. - jue.:8:30 a. m. - 4 p. m.
- Viernes8:30 a. m. - 3 p. m.
- Sábado8 a. m. - 11 a. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everything was perfect! Enjoy working with Lamar. Great person! Gracias.pam M.
El cliente no dejó un comentario.Todd C.
Had major problem trying to use app to return equipment. 3 different chats. Told to try share app also, didn't work, but you did understand and not charge me the $20, much appreciated. I have used app before no problems, so idk. BTW truck said 0 percent oil life left, better get that checked. Thanks! Loyal 30+ year customer.Jan G.
The floors were muddy. The rate per milage more than other u haul businesses. My 19.98 rental cost 113.00 unexpected amount. I not only over paid milage I also filled up gas tank.Teresa S.
El cliente no dejó un comentario.Amanda P.
Prohibit smoking in trucks, truck smelled like a ashtray. Make sure Items requested by customer ( dollys, pads, etc.) are provided! Cabin noise while driving was horrendous, driver side door had major air leak! The online rental process is a nightmare, return to rental agent that take care of customer needs.Rudy S.
Very grateful for the wonderful customer service. It's hard to find these days.Rita G.
Very friendly and super helpful!Kyley E.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.Marcy L.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.Laura C.
El cliente no dejó un comentario.Justin S.
El cliente no dejó un comentario.Mark M.
Mr. Callahan was very helpful in arranging the pickup of the equipment. He was very professional and made the entire process seamless. Highly recommend his location to anyone needing to rent from Uhaul in the area.Jason C.
Don't punish them for trying too convenience thereself after being given the run around by U Haul like I was ..Be more understanding that when someone is forced too pick up a dolly that's way out of there way from there Original reservation do not punish them when they don't want too go way out of there way again too return it..JAMES S.
El cliente no dejó un comentario.Ashtyn R.
Super nice and made it a very easy process for me!elliotte F.
Nothing, The dealer was exceptional. ThanksRandy H.
The unit was a complete joke. Leaking water in the cab and cargo area. Cargo light flickers. Seatbelt was wrapped around the passenger seat and my passenger could not use it. I would like a full refund as my items and boxes were affected by the water and I had to move my possessions from those boxes to others, taking up time and $.dan H.
Great service! Very knowledgeable and Helpful.STEPHEN K.
Truck wasn't at the location provided it was at a different lot and we didn't know it until we got the key out of the lock box. Then there was no dolly and we paid for a dollyLarry G.
El cliente no dejó un comentario.Bill B.
Lemar did not have blankets ready for us nor a dolly. He had 1-2 days to make sure he would have them yet we get there to pick up the Uhaul and he doesn't have any. He also didn't have a good attitude when helping us load our car onto the car dolly.Joshua S.
Lamar was very helpful when we could not use our phones. We had no service for some reason.janet C.
El cliente no dejó un comentario.chandler L.
Great truck, Great agentrandy H.
El cliente no dejó un comentario.ron H.
Local operator who provides good customer service. Easy to work with Mr Callahan.sarah R.
El cliente no dejó un comentario.Kenneth M.
Didn't realize I'd be charged for 2 days since I only used truck from 10 am to 7 pm. I should have looked closely at rental agreement.Jan G.
El cliente no dejó un comentario.Brenda M.
El cliente no dejó un comentario.Jesse C.
Pick up and drop off locations were great, the customer service at those locations were amazing. However, dealing with the uhaul call center and actually booking the reservation was a nightmare. They kept changing the size of the uhaul and changing the price I was originally quoted multiple times over the course of the week.Then when I dropped the truck and trailer back off the had no record of me even having the trailer. It was a horrible experience overall. Very stressful at a time when I didn't need the extra stress.Nicole M.
El cliente no dejó un comentario.robert S.
El cliente no dejó un comentario.Abraham J.
I paid for a dolly and furniture pads and they were not in the truck when I picked it up and of course no one was around when I got the truck since I did online picked up so I was wondering if I could get the money back for thatSumer M.
Provide apologies and/or reparations when changing the pickup location to an hour drive away on 1-day notice.Douglas B.
Have staff at the location during normal posted business hoursCRAIG L.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Debra B.
I was completely satisfiedAlbert M.
El cliente no dejó un comentario.Daniel F.
Lamar was great to work with.Donald S.
Lamar was very helpful and made the dropoff easy and convenient!KEITH JAMES C.
The service was phenomenal and very professional. I had an awesome experience.cassandra G.
Make sure to charge the right credit card for the services rendered and when they return a truck with 1/2 tank like specified don't take out another 60$Jason M.
Not one thing he was more than accommodatingFred S.
El cliente no dejó un comentario.SIERRA S.
El cliente no dejó un comentario.Joseph M.
El cliente no dejó un comentario.Richard S.
I did not get the trick or equipment I reserved. Due to smaller truck had to make second trip and pay more mileage.Kenneth H.
This is our second time we have used this location and have always had very professional and personable service!Tracy H.
very good dealer!rick P.
El cliente no dejó un comentario.Stanley B.
El cliente no dejó un comentario.Kelli B.
It's a very small area. I was very lucky to have a space available I could squeeze my 15 ft. truck into the last slot and not block traffic.Joan D.
El cliente no dejó un comentario.John B.
good service.donald D.
Lamar Callahan was very courteous and accomodating. Not found these days very often. KARLA S.
good service.erik C.
El cliente no dejó un comentario.Tarah B.
as usual.nelson M.
Was so pleased with the service and the availability of the vehicle to do a quick job at the last minute. Thank you so much!cindy B.
excellent service.richard G.
Very friendly representative. This is my preferred location.dennis H.
No gas in the truck when I picked it upJonathan J.
Excellent customer service and very helpful. I would definitely recommend using this locationWill R.
El cliente no dejó un comentario.Bruce M.
Very nice gentleman. On time, prepared. Easy pick up and drop off. Would definitely use again.Michael H.
El cliente no dejó un comentario.tara V.
El cliente no dejó un comentario.Suzanne R.
The man who helped us was very friendly and helpful. He made sure we got the truck I needed after fearing I may have to pick it up elsewhere. Will recommend this location to friends and family !Elise S.
lamar did a great job and got me on the roadTHOMAS S.
very well run operation; Lamar was very helpfulFRANK C.
El cliente no dejó un comentario.TINA B.
El cliente no dejó un comentario.GLENN R.
Very nice gentlemen running the facility. I think I left a earbud in the truck in a white little small case could you please ask. GraciasMark R.
I had a perfect experience!! So easy to rent and return!Dr.Leah M.
El cliente no dejó un comentario.RANDY H.
No where to park and it would have been nice if U-Haul would have spelled my name correctly, thus making it easier to drop off.timothy M.
Very kind and courteous.Dawn R.
Small operation but very friendly service.DAN A.
Lamar was awesome! Super easy to work with and A+ customer service!brandi A.
There is nothing on the building to help a customer know how to do self checkout of key. I was lucky someone was in the building. The gentleman was cordial enough but we were both frustrated with the breakdown in technology and process of checkout. I had to do some digging and finally figured out how to use the mobile app, but checkout process had been started already by personnel. We got it figured out eventually. He had to call a rep on the phone also. Maybe the computer itself is outdated?HUGH J.
El cliente no dejó un comentario.Kellie K.
I was overcharged. I only went 37.8 miles and so far I was charged for 57.9. I have pictures to show I only went 37.8. Hoping to get my money back for the over charge so that I can give a better rating. Looks like it was put down as start of 36,224 and not 36,244. Simple mistake. Hope it gets made right.wendy M.
I will say over the phone the gentleman came off as very very rude and impatient.tyler D.
For this Location everything was goodGeorge H.
Nothing. The send off went smoothly. Safe and comfortable trip.heidi D.
Before sure like the driver mirror was shattered and need fix on pick up was hard to see out ofGene W.
The U Haul rental program is great. very user friendlyBRAD T.
El cliente no dejó un comentario.Chris G.
The owner/manager was very friendly and helpful. We had great difficulties with his telephone number as list in your website and as listed on the emailed confirmation/receipt. We were put on endless hold with the gouhaul.com number.jay P.
El cliente no dejó un comentario.myron C.
El cliente no dejó un comentario.ben F.
El cliente no dejó un comentario.ron F.
They rerouted my drop off and received a call from a man demanding me to drop off uhaul to him and was very rude and said it must be there now had reservation and it hasn't even been 24 hrs of my time but was very distraught and took uhaul back earlier will never rent from uhaul again poor customer service not worth the headache!AMANDA R.
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