Was told over the phone it could be mobile check in at 8. When we went to pick up equipment and tried to check in online it told us 9 is when they opened so we couldn't get it until then, so we turned around. As it turns out it was a gas station and we could have gone at 8.Stephanie H.
Customer Reviews for A&B Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I was never asked and I did not request this safe move charge of $28. But then I see my finalized transaction bill and this was on it! I'm requesting to have this removed but I shouldn't have to request. Inaccurate billing should be presented to you for charging a person's credit card so disputes can be handled prior but after the fact.GEORGE S.
Very clean and niceChad S.
El cliente no dejó un comentario.David K.
This is not a staffed location. It is 24/7 online pickup only. I got there at my appointment time, and there was no one at the gas station who could help. I had to wait another 40 minutes for anyone to show up, and then he had to re-enter the information I had already submitted. He literally showed me my picture of my driver's license and said the form was missing a picture of my driver's license. This is why I chose and actual U-Haul location to pickup the truck, and wear greatly inconvenienced by this ill-equipped parking lot. The order was also missing the blankets I had orders, which led to damage of my property while on transit. Not a good experience.AUSTIN H.
We were forced to drive an hour to pick up the Uhaul when there were 3 different locations less than 15 minutes away.DAVID W.
It took almost an hour to pick up the truck and the lady seemed to have no idea what she was doingDavid K.
It was a horrible experience. I went to the location that was listed on my pick up only to find out they didn't show my reservation there but instead at my drop off location. So I went all the way to Hartford, WI then back to shorewood, then back to Hartford, and I was charged mileage for this also! Not to mention I tried to return the truck after my move the same day and was told I had to keep it overnight! I want to be compensated for all the trouble I went through! This was ridiculous! A&B Mart was absolutely terrible service! Someone needs to contact me regarding this!nicolelynn P.
El cliente no dejó un comentario.Sherrill O.
El cliente no dejó un comentario.Samantha E.
El cliente no dejó un comentario.CHRISTOPHER Z.
El cliente no dejó un comentario.JEFFREY D.