Customer Reviews for A&A Storage Eastside
(Distribuidor de U-Haul del vecindario)

484 comentarios

2502 N 1st Ave   Durant, OK 74701

(580) 920-2055

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(580) 920-2055

2502 N 1st Ave
Durant, OK 74701

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Kenneth J. 
Clasificación:
1.0

Very poor customer service rude

Mark K. 
Clasificación:
5.0

El cliente no dejó un comentario.

leona H. 
Clasificación:
5.0

The lady that helped me was awesome

CLIFF A. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris F. 
Clasificación:
3.0

My reservation was in the computer, but there was a glitch, so I had to take a huge truck instead of the smaller truck I reserved. The truck given to me was already reserved, so I had to rush what I was doing and didn't get everything done before I had to have the uhaul back for the next person. The back of the truck had trash in it. They charged me the price of the smaller truck, but the inconvenience of the size and time frame was terrible.

RACHEL C. 
Clasificación:
5.0

The woman who helped us with our rental was just great and went above and beyond. I would recommend this location to friends and family.

Jack W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chase A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Issac G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
3.0

I returned the truck cleaner than when I picked up then you charged me a cleaning fee. U Haul is to expensive for what it cost me I could have hired it done

Kenneth L. 
Clasificación:
5.0

Very nice and quick service

Bradley G. 
Clasificación:
2.0

When we arrived to the truck and equipment we had ordered, they did not have the appliance dolly we had prebooked. We were told we would have to drive to the other side of town to pick one up from their other location. The truck rental price included a flat fee and mileage fee for miles driven. So, we had to drive the truck to their other location and then pay mileage on the truck to go get it. Not happy about that. It's just a few dollars, but it's the principle of the matter that is aggravating.

Shari R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
5.0

For U-Haul , you have to have the app loaded on your phone for y'all to recognize that the location is on. It would be nice if y'all told your customers this info.

Russell L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darin C. 
Clasificación:
3.0

If Drop- Off location changes it would be more convenient to receive an email letting me know. Once I got to the drop off they told me I had to go to a different location.

Cameron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah F. 
Clasificación:
5.0

Service was quick and efficient!

Wesley L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica V. 
Clasificación:
3.0

I do not feel comfortable posting my concerns publicly, but I will not be doing business here again. The lady that works here is very friendly though. Gracias.

JEFFREY PAUL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamiel G. 
Clasificación:
1.0

The worst

Billy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tia J. 
Clasificación:
5.0

Friendly people.

Gipper S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jeremy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTINA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anton K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randal H. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARWYN B. 
Clasificación:
3.0

It's a locked fence and gate. Makes perfect sense the keep equipment safe. However when returning equipment here it a pain to have to call and hope someone picks up they eventually did. I believe it would be useful for a gate code to be given upon selecting this place as a return point.

Jacob G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leticia B. 
Clasificación:
4.0

El cliente no dejó un comentario.

William H. 
Clasificación:
4.0

Trailer had leaves and old dirty mattress cover in it

Debbie L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bobby P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason B. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHERRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan P. 
Clasificación:
5.0

excellent

Gayla M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colte M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna B. 
Clasificación:
5.0

The lady at the desk was very helpful and knew everything about renting vehicles. She is such a polite and courteous person. Don't let her go for any reason...

William R. 
Clasificación:
3.0

The personnel seemed to discourage me from renting 1-way from beginning location to Durant causing me to go look on my own for rates. I believe being more accomodating to customer might help.[

Andrea Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah S. 
Clasificación:
5.0

Gayle is awesome.

Jubilation H. 
Clasificación:
2.0

They charged me for more gas, it was at the 15/16 like it was when I got it

Gwendolyn H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gwendolyn H. 
Clasificación:
3.0

Maintain & check out vehicle when returned. The truck had bad windshield wipers & when I asked about having them replaced I was told they don't have service available & would have to replace them myself & save receipt. Also the truck pulled to the right & had to fight the steering wheel for 2000 miles.

James W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
4.0

Nada

Robert C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Curtis D. 
Clasificación:
5.0

Everyone was great!!! 2nd time to use these locations in the last month or so and both experiences were super. Thank you!!!

RICKY J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA ANN B. 
Clasificación:
5.0

I hope are dropping it off with satisfactory for you guys too we cleaned it out and no dings or dents in it Thank you very much

Mandy L. 
Clasificación:
3.0

The truck was not cleaned out. It had been smoked in. Found trash behind the seats and a partial pack of cigarettes. Also found a package from a marijuana store. The vials has residue in them and the receipt from where it was purchased. The back of the truck had trash, a lot of sand and and dirty socks.

Keith S. 
Clasificación:
4.0

Ninguno

richard E. 
Clasificación:
3.0

Your logistics department couldn't tell me water to drop the truck in Durant Oklahoma as requested when I made the reservation. They want me to drive to Denison Texas, 40 minutes away, to drop off the truck. After tying to explain the distance to Denison, the cost of gas and the original request to deliver it to Durant. I had no way to drop it off and get home. After 45 minutes on the phone I told them I'd be dropping it off at a location 5 miles away in Durant ok. Yet my schedule ride back to my house was no longer available so I had to wait until the next day and was charged for an extra day. I will not be renting or recommending uhaul to anyone that values their time and money.

Redman J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tony T. 
Clasificación:
4.0

Victor B. 
Clasificación:
5.0

I cannot think of a way to improve because Gayla goes the “extra mile” for her customers as I observed when I was there this time and in the past when I used this same UHaul location/office.

Lucretia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
3.0

The amount of gasoline I was told that I would have to replace was far more than was in the tank. I drove 5 miles, and I had to fill the tank with $10 worth of gasoline in order to get the gas gauge to match the picture.

Derek C. 
Clasificación:
5.0

Excellent service

Gayla M. 
Clasificación:
1.0

They charged me $800 more than they said.

Colby B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Nothing. Gayla was so helpful and kind through the whole process. We would recommend her to anyone. Great customer service.

Lisa F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

Very impressive

Eli G. 
Clasificación:
5.0

El cliente no dejó un comentario.

kellie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
3.0

No comment

James Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUBILATION H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

The drop off location was closed due to Labor day but, the personnel was in office. Appreciated them for me to drop off equipment.

Patti N. 
Clasificación:
5.0

Excellent service , very helpful staff, explained everything very well. Demonstrated real care and thought about my needs .

debbie K. 
Clasificación:
5.0

Continue offering great customer service.

Steve N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

Explain the insurance policy.. I grabbed the insurance policy. I got stuck in my driveway hired a tow truck to pull me a couple feet over so I could clear the ditch.. during the pull the rubber brake line got cut in half... Now I'm waiting on and estimate on damages shouldn't the damages be covered under the insurance.. it's not going to be alot .. it's a 18 in rubber brake line... Confusing but I will pay if pushed into it...

Bobby D. 
Clasificación:
5.0

The locations were good. The problem was with the online reservations. We made a reservation for a 15' truck from Jencks, OK. The night before we were moved to a 20' truck in Sapulpa, OK. It seems you have some serious problems with your online reservation. I'm almost to the point of never using U-Haul again, but the local service is good.

Randy P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
3.0

gate is closed early, tgate code that was given to us did not work, another uhaul returning was already on phone trying to get in

Glenn D. 
Clasificación:
5.0

just keep doing the great job you are doing could not have asked for more thanks

leon Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brant H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brant H. 
Clasificación:
4.0

Location was closed. Call number and the person who answered the phone gave me the code to drop the trailer. He was very professional.

DEBORAH A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane H. 
No se han enviado comentarios para esta ubicación.

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