Customer Reviews for A&A Storage Eastside
(U-Haul Neighborhood Dealer)

630 comentarios

2502 N 1st Ave   Durant, OK 74701

(580) 920-2055

Horario de oficina

  • Mon-Fri: 9 am - 6 pm
  • Sáb.: 9 a.m. - 5 p.m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(580) 920-2055

2502 N 1st Ave
Durant, OK 74701

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am - 6 pm
  • Sáb.: 9 a.m. - 5 p.m.
  • Sun: Closed
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Lauren C 
Clasificación:
5.0

Older facility. "Much" deferred maintenance desperately needed to storage facility buildings and property. Melissa, site manager was very nice to work with.

GARY D 
Clasificación:
2.0

1 I asked for no ins. And noticed I got charged. Two I got charged 20 after hours drop off fee Which was not mentioned during signing. which is crap because yall got the rental. Back before my time was done. Other wise I would just kept the truck Number 3. And this should been number one The office was telling me they couldn't find the keys to the truck. When I arrived the keys were in the ignition. So not only did I get charged for unwanted service but I also had to drive back. After 2 employees said they couldn't find the keys I will be asking for at least 40. Hopefully I get it

JOSEPH R 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH I 
Clasificación:
5.0

Gracias

JAMES B 
Clasificación:
5.0

music atmosphere would be nice.

JAMES S 
Clasificación:
5.0

El cliente no dejó un comentario.

Kody K 
Clasificación:
1.0

I read all of the instruction on the U-Haul app before arriving. I showed up to turn it in and there was a gate that I was not aware of, and I did not have the code. I called the emergency number that was posted and never got a call back even as I am writing this review over 24 hours after I turned it in. I ended up having to call U-Haul and thankfully she was able to find a code for me. Then, since I had already started the check in process because I thought maybe I had to do that to get the code, it said I had no reservations and I was unable to complete the full check in process. What should have been 5 minutes took over 30 to just check it in.

Anthony C 
Clasificación:
3.0

El cliente no dejó un comentario.

SARA W 
Clasificación:
5.0

Excellent customer services ty

Georgana C 
Clasificación:
4.0

El cliente no dejó un comentario.

sonny d 
Clasificación:
4.0

It cost me 104.00 to rent a 10 foot truck for a day and a half which I believe is too high. You advertised 19.95 per day then after you add insurance and taxes and mileage it's over 50.00 per day not the 19.95 advertised.

TERRY D 
Clasificación:
3.0

The company changed the name of the business and the previous name is on the signage but in very small letters and does their street number of the building is not posted nor is it on the mailbox. I also left s message asking for clarification and no one calledme.

BARBARA T 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN G 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH W 
Clasificación:
5.0

Professional

DEBRA G 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheyenne B 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD S 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W 
Clasificación:
5.0

This is THE location to go to in Durant, Oklahoma if you want great service

CHRISTOPHER W 
Clasificación:
5.0

No vans or pickups available at the location. Having a Van available would be great.

CHRISTOPHER W 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER W 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY H 
Clasificación:
5.0

Fast, friendly, and helpful!

Teresa W 
Clasificación:
5.0

El cliente no dejó un comentario.

Malina M 
Clasificación:
5.0

The lady that was working there was very nice and welcoming. She had me ready to go quicker than I expected. Two thumbs up!

JOE C 
Clasificación:
4.0

Unfortunately they did not make me aware that there was a drop off time. I was two hours past drop off time I found out and had to pay for one more day. Please inform us.

AMY P 
Clasificación:
4.0

El cliente no dejó un comentario.

ISABELLE C 
Clasificación:
3.0

Sorry the trailer had a broken spring and it caused the blow on the tire .

FRED W 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE M 
Clasificación:
5.0

Customer service was good

JAMES W 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM F 
Clasificación:
5.0

Lady at counter came out in the rain and helped spot and drop trailer. Great service.

LARRY W 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA H 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTY W 
Clasificación:
2.0

I ask for an appliance doll and they did not have it for me

Connie H 
Clasificación:
5.0

The woman with the dark hair is ALWAYS so nice an kind!!!! If I have to use Uhaul again I will be back

PATRICIA C 
Clasificación:
3.0

El cliente no dejó un comentario.

DENNIS V 
Clasificación:
5.0

El cliente no dejó un comentario.

HALEY H 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRIS G 
Clasificación:
5.0

El cliente no dejó un comentario.

GWANG S 
Clasificación:
4.0

El cliente no dejó un comentario.

KAMRAN T 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHEAL C 
Clasificación:
3.0

El cliente no dejó un comentario.

HENRY W 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard G 
Clasificación:
5.0

Great service and helpful

W S 
Clasificación:
3.0

This location treated us very well. We are honest, christian people, so therefore the fact that we only used 60 of the 100 miles we estimated and we returned the uhaul truck with the same amount of fuel as was at pickup I was expecting a credit. The amount billed was the same as the estimate with no credit. Therefore, I am a little disappointed.

Vernon S 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny L 
Clasificación:
3.0

Though on the call prior to the pickup I was told that the truck would be full of fuel at pickup. It was not. How am I to know the amount to fill up and I want this to be no stops, not gassing up through the trip. I was then clearly told at the building that whatever fuel that is remaining over the starting fuel amount would be reimbursed only yo find out upon drop off that that was not the case. The truck shook a great deal and needed sweeping when I picked it up.

LETICIA B 
Clasificación:
5.0

El cliente no dejó un comentario.

James L 
Clasificación:
5.0

Ninguno

Robert C 
Clasificación:
1.0

El cliente no dejó un comentario.

Ryan S 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsey L 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny K 
Clasificación:
4.0

El cliente no dejó un comentario.

TRAVIS J 
Clasificación:
5.0

Friendly and professional

STACEY G 
Clasificación:
5.0

Thanks for making the return of Uhaul and trailer very easy!

Kim W 
Clasificación:
5.0

Excellent customer service and support! Go Jeanece and Kristen!!! 殺

Jeanette L 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy M 
Clasificación:
5.0

We had a flat that looked like a retread tire and thought this was illegal. The service man arrived shortly and was fast with his job.

Lynn S 
Clasificación:
5.0

The rep that did my order was great! It is hard to find people like that today

richard g 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob B 
Clasificación:
5.0

El cliente no dejó un comentario.

richard b 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherrish N 
Clasificación:
5.0

Staff was helpful and friendly. Renting on-line was easy and made check-out fast.

Steven E 
Clasificación:
5.0

Don’t change a thing! Y’all are the best!

CYNTHIA K 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve K 
Clasificación:
3.0

I had reserved the trailer to load my vehicle on and moving blankets. We arrived at our scheduled time of 9 am and they did not have my trailer or moving blankets, just the UHaul truck we had reserved. The lady that helped us was very friendly and worked hard to locate a trailer for us, which we were able to pick up at another location in town at 2 pm that day, as we had a five-hour drive ahead of us. However, I had to go to Harbor Freight and spend over $100 on moving blankets which was very annoying. Had I been contacted earlier that my reserved blankets were not going to be there, I would have had time to locate some somewhere else to rent.

Robert D 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe S 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence C 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard W 
Clasificación:
5.0

Staff was friendly and down to earth. Will do business here again

Marynna M 
Clasificación:
3.0

Cheaper prices

Ryan M 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca J 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben B 
Clasificación:
3.0

see above. your problem is you think you are being secure; all you are being is too difficult to do business with.

Andy P 
Clasificación:
5.0

Excellent service

Robert C 
Clasificación:
4.0

El cliente no dejó un comentario.

Jody H 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H 
Clasificación:
5.0

Friendly people The vehicle was clean. It had gas in it. I filled it up with gas. And I would recommend anybody to Rent Truck . Because it was an excellent Ride

Evie P 
Clasificación:
5.0

El cliente no dejó un comentario.

BUDDY S 
Clasificación:
5.0

El cliente no dejó un comentario.

mista j 
Clasificación:
5.0

El cliente no dejó un comentario.

Bertha T 
Clasificación:
5.0

El cliente no dejó un comentario.

Darius M 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry L 
Clasificación:
3.0

El cliente no dejó un comentario.

Connie H 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte B 
Clasificación:
5.0

All good

rodney s 
Clasificación:
5.0

El cliente no dejó un comentario.

zachary r 
Clasificación:
3.0

Understaffed. Staff arrived late for our 2 pm pick up. Phone lines are never answered. Had to return trailer a day early due to bald tires and not being safe to pull. Online shows location has boxes to purchase but they don't. When you call the 1800 number the people are even more rude and unhelpful. Over all a horrible experience with this company and will not be returning. Everyone I contacted made it sound like the issue was on my end and they didn't care and were so beyond rude it was so sad.

Joseph F 
Clasificación:
5.0

El cliente no dejó un comentario.

Van V 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale B 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy C 
Clasificación:
1.0

Never received a code for gate to drop off trailer. Called emergency number with no answer and no call back. Time is valuable and it took us 1 hour to drop this trailer due to the incompetence of this location. Finally got a hold of cooperate and was told to leave outside of fence. Took 20 minutes to get cooperate to figure it out. I will not rent from here again and I will spread the word.

Matthew P 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny R 
Clasificación:
5.0

El cliente no dejó un comentario.

brandolyn d 
Clasificación:
3.0

I rented a trailer and had good experience. Reserved a truck for Sat on wed when I rented trailer. When I checked on truck Friday evening, it wasn't available for Sat. Had to drive to Kingston, Ok to rent truck for Sat. Very unprofessional way to take care of customers.

Eula B 
Clasificación:
5.0

The staff here at the A&A storage eastside on North 1st street in Durant, Ok helped me in every way they could to get me where i needed to even after i had to make an itinerary changes. I am very grateful for, and pleased with the service i recieved.

Jarrod C 
No se han enviado comentarios para esta ubicación.
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