Customer Reviews for A&A Rental & Sales
(Distribuidor de U-Haul del vecindario)

218 comentarios

918 N Sidney Ave   Sterling, CO 80751
(at Jackson)

(970) 522-4705

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(970) 522-4705

918 N Sidney Ave
Sterling, CO 80751
(at Jackson)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Jerry H. 
Clasificación:
5.0

very good people to work with

Matt K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory W. 
Clasificación:
4.0

El cliente no dejó un comentario.

RACHAEL G. 
Clasificación:
3.0

The hours were not good. Close at 5pm on a Saturday.

HEATHER K. 
Clasificación:
3.0

El cliente no dejó un comentario.

EDWIN B. 
Clasificación:
3.0

Uhaul place in my town did not have this car trailer. I had to drive 85 miles round trip to this location. Even with over a 1 week notice, there was no option to have it brought in. Created a 2 hour delay in my departure overall since I wasn't able to pick it up the night before (not open late enough on Sunday for my schedule).

Tony U. 
Clasificación:
5.0

The Sterling location service was excellent! However on returning our truck to Panama city beach the technician told us there was no room for us to return our truck(there was room for 1 more truck) and we had to return it to another location and would only give us the address of 15th...my husband said 15th what? He said"I don't know...look it up!! We therefore were driving along time trying to find 15th (even with navigation) we returned the truck late and with less gas than was required. The technician on 15th was very nice!

Bonnie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
2.0

El cliente no dejó un comentario.

CYNTHIA H. 
Clasificación:
1.0

El cliente no dejó un comentario.

CLINTON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shand R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diane G. 
Clasificación:
5.0

Extremely helpful with return of rental

Joshua S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

Set up was super easy with online. Truck was ready and just what we needed for task of emptying storage unit. Pleased with price and fuel usage. Guy behind counter was cordial and answered any questions. This is 2nd time we have used this particular franchisen

Dean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diana T. 
Clasificación:
5.0

I have no suggestions. My experience is good.

Ron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa N. 
Clasificación:
4.0

Nada

KELLY V. 
Clasificación:
5.0

not much. These guys know what they are doing

a and a R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

rick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Derald H. 
Clasificación:
5.0

Everything went extremely smooth. I know there's always room for improvement, but as our experience this time was perfect with uhaul and A & A Rental, I can't comment on improvement.

CHERYL W. 
Clasificación:
5.0

great service

AA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecaa P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Fredric K. 
Clasificación:
4.0

Not open on Saturday.

Steven L B. 
Clasificación:
5.0

Matt was a really nice man and I enjoyed working with him. He is very efficient and thoughtful. Went above and beyond to help me with my needs.

Gretchen L. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDREW S. 
Clasificación:
5.0

A & A rental do an awesome job. Keep up the GREAT work. Thanks, Jim

JIM J. 
Clasificación:
3.0

El cliente no dejó un comentario.

felicia B. 
Clasificación:
1.0

I gave 2 weeks of preparation for the actual truck I ordered and I had to choose to drive 40 miles for the size of truck I wanted or settle for a smaller truck and a trailer. The truck I was given was dirty and smelled like drugs. I was told to buy deodorizer to get the smell out of the truck. This is not my responsibility and will not be using U-Haul for any future moves. I am very disappointed in the service U-Haul provided. I now have to wash all my clothes furniture and bedding due to the smell. I do hope the smell comes out.

Robert T. 
Clasificación:
2.0

Nu there was nobody there and I was unable to hook the trailer from my truck because I'm not strong enough so I had to wait two days for somebody to get it off there and then they want to charge me an extra day

Lindsay P. 
Clasificación:
3.0

El cliente no dejó un comentario.

April L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystal B. 
Clasificación:
4.0

Tell people up front that they are going to have to travel to pick up there trailer.

Garrett O. 
Clasificación:
3.0

Made reservation 2 weeks in advance. No call to confirm day before. Had to call several times and track down workers at 2 different locations. Finally received a call back at 8:00pm night the before our move and given a 6:00 am pick up time. Arrived at UHaul to retrieve the truck and it is not there. Then told to wait until 8:00 am to pick up at another location "if possibly available". What was the point in making a reservation? Was told my reservation had to be "redirected" to another location. How can I schedule a 20' truck pick up 2 weeks in advance and then have to start over ON the day of my move? Finally was able to pick up a truck 2 hours behind schedule, and then have a tire blown out on the highway. The organization and communication in the Sterling Colorado location makes me glad I will not be working with UHaul any further. It seems like the intentions of the Uhaul corporation/ program are great but the people in small town locations need better training and professionalism before being allowed to represent your product. I am hesitant to use this company any further in fear of the disorganization of reservations, pick-up, and now safety of the tires not being properly checked before departures.

Dustin H. 
Clasificación:
5.0

The people and A&A Rental were very friendly and helpful on the phone and when I arrived to pick up the trailer.

Alan T. 
Clasificación:
5.0

I could not rent a 6 X 12 enclosed trailer in Cheyenne WY and A&A was the closest. All in all even after the 4+ hour round trip drive to pickup the trailer not a bad experience at all!

RICHARD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brad D. 
Clasificación:
3.0

Trailer had a temporary License tag and I was pulled over by the state police as they thought it was stolen because there was no state called out on the temporary tag. This created many issues for me and a big delay. If you are going to have a trailer with a temp tag this should be explained so it does not create embarrassing and untimely delays.

Stephen M. 
Clasificación:
5.0

He went out of his way to help us. He knew we were arriving right at closing and stayed to get us set up. Very nice, helpful and professional.

Deb Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vana R. 
Clasificación:
5.0

Make sure your pick up locations are at least trained in helping customers.

MARCIA R. 
Clasificación:
3.0

Would rather recommend to Shine-On location because I worked with him during move and he provides a very friendly, caring service.

Keith G. 
Clasificación:
2.0

space is very small, and older building. I am used to the non urban settings in Sterling, but at least plenty room to manouver with the trailer and the car.. probably would help if the owner would install a few display shelves, and fresh paint on inside, Again older small building, but gentleman was helpful and

katherine H. 
Clasificación:
5.0

Great service, would rent from them again.

JAMES R. 
Clasificación:
5.0

very friendly and nice

Dennis B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KARLA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

WARREN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lona B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra D. 
Clasificación:
1.0

Not do business with them

jillian O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW S. 
Clasificación:
3.0

Tried returning truck but business was closed until a day after truck was due back. It was 4th of July weekend.

ADRIAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hillary H. 
Clasificación:
5.0

none

ALBERT F. 
Clasificación:
3.0

The TRLR I requested the day before online was available but the morning of, they called me and said it was not available. after driving 60 miles to pick it up and finding out there were two at this location but were not entered into the system. the TRLR was entered into the system and I was able to rent one of them. I don't think they were serviced or check for any issues and as a result, I had issues with the brakes that resulted in me dropping it off before I could even load it.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Annie Gisele J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brenda R. 
Clasificación:
5.0

Nada

JAMES O. 
Clasificación:
5.0

Very friendly and helpful.

Eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELINDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

Had no problem parking trailer and they unhooked it for me great customer service

james R. 
Clasificación:
3.0

The unit we rented was too small so we ended up making two trips. This cost us in fuel and mileage. If you would have more availability for larger units it would not have cost us as much.

Pam M. 
Clasificación:
2.0

El cliente no dejó un comentario.

MARK T. 
Clasificación:
3.0

The location was closed when we dropped off the truck. I cannot rate the location. But answer was required

KELLY L. 
Clasificación:
5.0

The owner realized that my reservation was for a Saturday pickup. He is closed on Saturday. He called me arranged for me to pick it up Satuday morning even though he was closed. He also was patient with us as we had to get cash due to our bank not processing the credit card transaction

KENNETH S. 
Clasificación:
2.0

U-Haul, NOT THE LOCAL LOCATION/OWNER, created a lot of problems for me with this. The price was not what I was quoted. At the location, we arrived to see a sign on the door, "On a deliver, be right back." ...Be right back turned into almost 30 minutes later, which was frustrating.

Megan L. 
Clasificación:
4.0

El cliente no dejó un comentario.

CAROL D. 
Clasificación:
1.0

Reserved a 5X8 Trailer on the 3rd for the 19th of the same month, Received a confirmation and guarantee on the 6th. Then received a call on the 17th 2 days before the move that the trailer is not available. I was told I could drive 100 miles to go find one. My tuck gets 12 MPG @ 100 miles = 8.3 gallons @ 3.64 a gal = $30.21 1/2 the price of the original rental? The local Uhaul dealer never even had a chance to get us a trailer. The jackwaggons in Denver or wherever they are dropped the ball and now its my problem? guess ill just haul it in my pickup and take my chances on the weather!

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK K. 
Clasificación:
3.0

I dropped it all off at 03:00 AM

JONATHAN B. 
Clasificación:
3.0

Just make it easier to find a unit

RAMONA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAITLIN H. 
Clasificación:
5.0

Matt waited on me..showed me how to operate the equipment and helped me navigate with good directions to gas and freeway

keith S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Great service

JORDAN S. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba