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William R.
Customer Reviews for A&A Mini Storage No 2
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Reuben went above and beyond for me. I'm very grateful for his great service.
Zach C.Everything was good.
Robert C.Nothing, really, the operator/owner was VERY helpful, and friendly beyond compare. It was a very satisfying experience.
PAUL D.Ruben was friendly and professional.
Steven M.Moving blankets already pre-loaded (Good) Not all tail lights or running lights operational (Bad) We did make sure one set of brake and turn signal lights were operational.
Kylan T.Customer service was great! Very punctual and helpful
Miguel S.Almost impossible to find at night to return trailer….no lights and sign too small to see.
SANDRA G.Friendly helpful staff and the equipment was in great condition (appeared to be almost new.) Thanks again and would highly recommend.
Doug M.Ruben was super helpful and friendly. I definetly will come back to this location for future needs
Mario R.Reuben at the Georgetown TX location was so reassuring that our travel with the car trolley would go smoothly. You'll never feel the extra load, and he was right. Thank you Reuben.
Tammi B.No issues. Served the purpose but nothing spectacular.
Steven W.Great service.
Jeff P.The owner responded to an ‘emergency' call after business hours and came in early the next day to checked me out on a 10' truck in ten minutes! Amazing service!
Bob S.Have used this UHaul dealer many times. It's not a pretty site, but it works well for me. That's what I need. Keep it simple.
James B.Really weird location
CAMERON C.Everything was great
Adam G.Very polite and professional. I will be back.
APRIL V.if possible to check all safety features are functional - during my drive and discovered that the right blinker is not operational.
James S.Dropped trailer off after hours, but appeared to have good rental selection.
Blake H.This is a message for corporate more than anyone I have rented 3 times from Uhaul this summer and twice I was disappointed. Twice i was told my reservation was all set and twice it was changed on me. Both costing me a significant amount of time and money. Whats the point of reserving an item if I can't get it at the location and time i want? I will be going with another provider next time.
Eric P.Have a rental truck at the place I went through. Didn't have a truck got one from this place 3 hours later. Stop over booking.
Shery S.I reserved a truck online with Truck Share so that I could do all the check-in's etc using only my phone. I have been doing this at multiple locations throughout the pandemic, for obvious reasons. So I arrived at this location. Did all my check-in procedures and it told me (like it always does) which truck # I am supposed to take. Just so happens this truck is out front ready to go. So my son and I verify twice to make sure it's the same # shown on my phone and it is. We get inside only to be yelled at by some lady in a car. So I get out and go inside which was the whole point of Truck Share but ok. To only get yelled at by some young girl and a guy behind the counter telling me I can't take the truck I reserved. He tells me he's trying to give it to this girl and will help me in a minute. Well turns out he can't give that the truck the system will not let him cuz it's not her truck... They empty her stuff out and then go park and lock the truck I'm supposed to take... I get the keys from the woman working there and go to leave. That's when the older man with glasses runs up to the truck and tells me I can't take it and says he is gonna call the cops. WTF. I have a contract I filled out and signed it shows on the website. This was the biggest cluster F!! I have ever had with Uhaul and I had some big ones. I would NOT recommend this location.
LEANNE M.The only issue I had was that the 8x12 cargo trailer had the brakes setup too touchy, my trip used as much fuel as when I tow my 36ft 9000lb RV.
Jesse R.misleading.
EDWARD R.Ruben is excellent, I highly recommend this location.
Tim F.Had to make emergency arrangements to gey a 6x12 cargo trailer as first reserved unit was only available only if I travel 8 hours to pick it up in a town 4 hours from where I reserved a pick up. Very unhappy with U Haul in Cedar Park , TX!!!!!
Ned M.I rent from this location frequently and will continue to do so. Ruben is organized, efficient, and friendly. Excellent, highly recommend!
Tim F.I like this place a lot. The only thing I may digest is to update the open/close hours in the webpage.
NELSON R.Always very happy and friendly people that work there.
Robert D.Rueben was very helpful and friendly.
Anthony T.Very good customer service. Much appreciated.
DENNIS L.Fast and great service.
Mike R.Everything went above expectations. Rubin was very helpful.
JERRY C.All of your dealers were great! However your corporate people who arranged the loaders were horrible. We received an email confirmation for the am and PM loaders and called them the day before. Both had no idea of the appointment and one was rude to my wife. So we scrambled to find new ones. In addition, the 26 foot truck we reserved had to be picked up 2 hours away from our house after hours and did not have the dollys we requested when we arrived. I doubt we will ever use U-Haul again. Your dealers are great, but corporate really made the experience a nightmare.
STEPHEN H.Ruben is a joy to do business with. Very helpful and considerate
Douglas J.Excellent service. Efficient and friendly.
James H.very helpful in attaching trailer to vehicle and explaining the provisions of the contract.
Frank W.This is about the 4th time renting a truck here and as always great service once again. Gracias
RODNEY S.Excellent, highly recommend
Tim F.I have used this location before and will again. Ruben is great to work with.
Richard B.Excellent, highly recommend! Ruben was courteous, helpful, and thorough. Attached trailer and made complete safety inspection. If what I need in the future is in his yard. That's where I'll be going in the future!
Raymond F.Remain open for the stated business hours. Have an app and website that works, if you want to allow for 24/7 check in. Shorter wait times on the phone. Better instructions for check in. Have a more cooperative person run this location. Be less condescending.
Courtnay K.