Extraordinario servicio al cliente
DOUGLAS R
Customer Reviews for A&A Mini Storage No 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Rubin was all anyone could expect. Polite helpful efficient!
GARY WA&A mini storage was so friendly and so helpful! He was ready when I got there, helped me load the trailer and helped me figure out the adapter that I didn't have. I rent uhauls for every family vacation and this location was by far the most personable and friendly!
Amanda PBest location on the planet!
Michael SThank you for a variety of rental options and super easy pick up and drop off as well. The cargo trailer I rented kept all my stuff dry over the rainy weekend.
Lee SRuben is very friendly
WILLIAM CGreat customer service.
CHARLES LI was very pleased with the man who helped me get do you have that I needed and provided the dolly and blankets at very nice prices showed me everything I needed to know because it had been in so long since I had rented one. U-Haul was nice and it was just right for what I needed and I pray this guy his name is Ruben and he's in Georgetown Texas at one of their U-Haul centers on road to 2338 he should be mentioned as a good salesperson and help her
KATHERINE HGreat rental experience. Would highly recommend this operation to anyone looking to rent a trailer or a truck.
Michael SGentlemen at the desk was extremely polite and friendelete
CHARLES KFriendly and helpful
MOLLY GExcellent experience, easy and way affordable. Will use them for any needs in the future.
CULLEN HDropped off the trailer. No-one at the location.
Kelly YSelf service location ….. I didn't have any contact with anyone, just unhooked the trailer and left my receipt paperwork in the box. U-haul is a well run business.
DANIEL ANothing. It was great. Ruben was very helpful and kind.
CONSTANCE MGreat employee. Reserved the trailer and picked it up with no problems. Will go there again.
RALPH BHad problems using the mobile app, it is very slow
OSCAR MHave rented here several times before. Ruben was again very helpful, professional, courteous and patient. The equipment I needed has always been in excellent condition and clean. Will rent here again when the need arises.
Philip SNo recommendation, Ruben was super efficient, had everything ready, answered my questions and was very responsive to some last minute changes I needed. Highly Recommend!!
JOHN NRueben is the best. It was the easiest process with him.
LEE DNothing. Rubin was great!
THOMAS CHe was very helpful to my specific needs in my move to out of state
Claudio SThe parking location is small, poorly graded, big mud hole in the middle of the parking area, tall weeds in the back of parking Space making it difficult to take required drop-off pictures. Business was closed at drop-off, so no contact made with personnel.
Frank VOwner was very accommodating and friendly. Have rented from here several times. I have always had a great experience.
GREGORY NWill definitely rent from y’all again. Thank you!
Daniel HThe gentleman was very nice and helpful.
STERLING WThe office was not open so I dd not interact with them. Luckily they had a spot available outside the gate. The return was easy and the lockbox was easy to locate. Overall a good experience.
CHRISTOPHER HAmazing service
JOMEO WGood service
Rey OReuben lied to me and is dishonest. He should not be a Uhaul location. There is another better location. 25 miles away. I recommend you cancel his contract.
Mark EFriendly, fast service, interior truck was clean. Very helpful with supply selection.
Natasha CRueben was very nice and efficient. Excellent!
Glen MVery nice employee. Quick and easy return. The parking area was full at the time I dropped off. But the employee quickly cleared an area for me to drop off.
JONATHAN SOur tire on our trailer blew and caught fire close to the end of our trip. The fire dept said it was probably a faulty brake system on the trailer which is why it caught fire. We were on the phone having to prove what happened by taking pictures and explaining several times what happened before they would send someone to get the trailer. If it weren't for the help of passers by our car would have caught on fire as well. We were offered no apologies or compensation for the incident even on the phone or when I went to return the truck after we finally were able to unload it.
STEPHANIE GA bit out of the way from where we were at. I requested to return in Jarrel but this is the location we got. Another 25 minutes out of the way. But all OK. After hours drop. Didnt interact
Frances DRuben went above and beyond to help me get a trailer for my move fast! He was courteous and extremely helpful! I will definitely call him again for any uhaul needs.
HELEN HExcellent location.
RUDOLPH FNot familiar with the area and I was having issues trying to find it. I called the owner/operator and he was so helpful getting me there and helping me get disconnected.
carolyn cVery bohemian decor. The gentleman was nice and professional. Quick and easy return.
Marry TVery rude on phone when trying to find the location. Not helpful in person either
Rachael LNothing to improve... super nice service and friendly.
Michael BEasy in and easy drop off.
Charles ANothing at this location. Very friendly and helpful.
Ronald PWe always have good service here picking up and returning. This time was the same. My only issue is that I wish his hours were longer, as he''s only open in the mornings. But still appreciate the good service.
Danielle SSite surprisingly closed on a Thursday afternoon. Difficult drop off location.
Jason DDon’t change a thing. All good!
Kevin OFantastic service, very nice staff.
Brynn BRuben was great.
Wally PDidn't /weren't told that the brake lights blinked on/off when sitting in parked position and still hooked up to the vehicle. Assumed that the vehicle battery could run down after blinking all night.???
Dan DDropped trailer at Rubins on Williams Rd, Georgetown. Almost all Uhaul dealers were closed for a local holiday and the few that were open only handled trucks and would not accept the trailer. Uhaul needs better communication among dealers to avoid this frustrating situation!
Kristina CNothing eveything was excellent from pickup to drop off.
jeffery tI drove only about 10 or 12 miles, but it took 3+ gallons of gas to refill the tank to the 3/4 tank. You need to get some trucks that do not drink gasoline like beer.
Melivin DAs expected well maintained and accessible
Tim MGreat experience!
Robert RRuben was great help. He got me the truck that I need it especially on Sunday. It was great.Thank you
ROLANDO AKeep up the good work!
Kevin O