Customer Reviews for A&J Auto Body & Collision
(U-Haul Neighborhood Dealer)

63 reviews

28030 Hwy 74   Perris, CA 92570

(951) 657-2970

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(951) 657-2970

28030 Hwy 74
Perris, CA 92570

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Logan Knowles 
Rating:
4.0

Customer did not leave a comment.

Daniel Smolinka 
Rating:
3.0

Customer did not leave a comment.

AMY ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Joel Jaime 
Rating:
5.0

Customer did not leave a comment.

avitia maricela 
Rating:
1.0

Owner late to my appointment that coast me to rent extra days

EDGARDO RIVAS 
Rating:
5.0

I enjoyed renting from a small business owner who takes pride in what they do. This is a family run business who is friendly and knowledgeable. Absolutely use them for your rental needs!

Paul Hoskin 
Rating:
4.0

Customer did not leave a comment.

Riley Rex 
Rating:
5.0

Customer did not leave a comment.

JASON LAZA 
Rating:
2.0

Didn’t have all equipment requested and wasn’t advised they didn’t. Low gas in the truck.

Michael Bellehumeur 
Rating:
5.0

Customer did not leave a comment.

Francisco Madrid 
Rating:
5.0

Excellent service. Our 5x8 closed trailer worked great.

Don Jenkins 
Rating:
5.0

Customer did not leave a comment.

ron hovey 
Rating:
2.0

I'm sure this place would be fine during operating hours. Drop off after hours can be tricky with a trailer. Very limited space and visibility.

Jeffrey Begonia 
Rating:
2.0

Took two days to confirm I dropped off truck. Kept getting calls from uhaul asking why the truck was late. Unprofessional

Michael Velasquez 
Rating:
5.0

Customer did not leave a comment.

Tony Hinds 
Rating:
5.0

Customer service was great

Alyce Pabelico 
Rating:
3.0

Al though the truck ran fine, the check engine light was on

Laura Vogel 
Rating:
4.0

Customer did not leave a comment.

Michael Hansen 
Rating:
5.0

Customer did not leave a comment.

Donna Williams 
Rating:
5.0

Customer did not leave a comment.

Cristobal Lopez 
Rating:
4.0

Customer did not leave a comment.

Cristian Salazar 
Rating:
5.0

Customer did not leave a comment.

Ron Holman 
Rating:
5.0

We really like the gentleman who help us, he made sure we where we’ll taken care of.

CATHY SHOUP 
Rating:
4.0

Customer did not leave a comment.

Mandi Marquardt 
Rating:
5.0

Customer did not leave a comment.

ALBERTO DUENASBARRERA 
Rating:
2.0

The representative was unprofessional and not helpful at all. He tried to tell me multiple times that he didn’t have the trailer that I rented online and also I saw on the lot before I walked into the office. Guess he didn’t want to make any money.

Jeremy Hager 
Rating:
5.0

Customer did not leave a comment.

Saul Montanez 
Rating:
5.0

There was an additional mileage charge applied to my bill that was unexplained. The office should explain all charges applied for the rental.

Barbara A Bourgeois 
Rating:
3.0

Customer did not leave a comment.

Sarah Burchett 
Rating:
3.0

It was too far from my house

Jerry Robertson 
Rating:
2.0

Make sure that everything in your turks is working, the truck that I got had no AC.

Mohammad Waary 
Rating:
1.0

Very small parking lot making it dificult to park the truck and auto transport. I was also charged an extra day of rental when the equipment was due at 8 am and I dropped it off around 1 am on the due date. Based on the receipt, they did not process the return until after 11 am on the due date. I will be challenging that charge.

Jorge Sosa 
Rating:
2.0

Location was closed when I arrived with no instructions on where to leave truck. When I called upon arrival, they seemed surprised that I was leaving the truck there after hours even though they were identified as an after hours drop location. I did not feel safe leaving the equipment where I was instructed to leave it.

Edith Figueroa 
Rating:
1.0

The person I charge had me get off my truck to open the gate then drop off the trailer he later showed up telling me he would email me my receipt in witch he never did I am very dissatisfied with this location and would never go to it again this person filed that I had returned the trailer 10 days later and my bank account was overdrawn because of his u professional help.

Julio Martell 
Rating:
5.0

Customer did not leave a comment.

Graham Lees 
Rating:
2.0

Our reservation was at 9:30 and we arrived to pick up at 9:40 and did not receive our truck until around 10:40. The guy in charge did have a one more customer in front of us which was understandable but he finished up with them not very quickly either and we got stuck waiting as well because he was not prepared at all. He has the uhaul trucks parked in a different lot and had to drive over there and bring the truck around, he told us he could not figure out which truck although we rented the 15’ supermover and he only had one on that lot so I am not sure how he could’ve not been able to locate the truck. I have rented from uhaul before and the truck has always been ready and at most has taken me 10 mins to pickup so this was very disappointing and time consuming.

Jocelyn Garcia 
Rating:
3.0

Drop off location was confusing with where to park the truck to drop it off.

Miranda Sudo 
Rating:
5.0

Joey and Alex are always a pleasure to deal with and, yet again, they were able to help me out in a tight spot.

Graham Lees 
Rating:
1.0

It took over an hour to pick up.. I entered my information 7 times trying to use to mobile device to pick up .. then my son tried almost just said forget it and had to pay someone to help because our. Help came at 10:30 and took to long so had to go. It should of took only a couple of hours but after picking up the truck we were mentally exhausted.. did not complain because girl was courteous and nice but very confused and apologetic.. not the first time had a similar experience at another location.. uhaul needs to change their system.. people nice but system is not good

Esperanza Vega 
Rating:
3.0

Customer did not leave a comment.

SUSAN CHAMPIONTINTORER 
Rating:
2.0

Customer did not leave a comment.

Rishona Richardson 
Rating:
5.0

Very friendly and helpful

John Chownyk 
Rating:
3.0

Customer did not leave a comment.

DANIEL SMUTS 
Rating:
5.0

Great service Alex and Joey were a big help and made moving very smooth

MARSELINA GARCIA 
Rating:
1.0

Customer did not leave a comment.

DOUGLAS CAMPBELL 
Rating:
5.0

Customer did not leave a comment.

GRAHAM LEES 
Rating:
5.0

Very good customer service

GUADALUPE SILVASANCHEZ 
Rating:
3.0

I’ve rented uhaul trucks and trailers several times over last 3 years. This last rental experience was horrible. I was sent to Perris and was there 1 1/2 hours before they figured out I wanted one way. Then sent to inland sales and they were closed. It took me about 3 hrs to get a trailer I reserved a week in advance. And it was a different size then what I wanted. I hope this was a one time problem.

Julie Marshall 
Rating:
5.0

Nothing they were excellant

GERI CHRISTIAN 
Rating:
5.0

Thank you

Carl Gay 
Rating:
4.0

There is not room for equipment.

RENE MONTENEGRO 
Rating:
5.0

Customer did not leave a comment.

Cary Mccabe 
Rating:
2.0

I showed them the screen that said ALL they need to so is give me the key. But somehow I was there for 20 minutes while they figured out what I was trying to tell them all along.

James Carter 
Rating:
5.0

Awesome

Michael King 
Rating:
5.0

When i got to my location to move their was no dolly. On the contact i pay for a dolly. Please contact me at 951-905-3561. Thank you Connie Davey Con # 25420982

CONNIE DAVEY 
Rating:
5.0

Customer did not leave a comment.

Cecil Wolfe 
Rating:
5.0

Great experience. The owner/manager was excellent to work with.

PAM JONES 
Rating:
1.0

Place was closed. Had to go to a neighboring business to get help. Didn’t include the dolly nor pads I was charged for. Truck came with a flat tire as well.

Joshua Montooth 
Rating:
3.0

Customer did not leave a comment.

kandace love 
Rating:
1.0

agent there had to get the keys for me. He went to another building, and stood about 15feet from us on the phone. I thought he couldn't find the keys and had to call someone. A few minutes passed and I walked closer to listen in, and there he had the keys in his hand the entire time! but he did NOT think of passing them to us!!

Pascal Hang 
Rating:
2.0

Have a spot ready for easy drop off.

Jeffery Weston 
Rating:
3.0

This truck was not received as a safe to operate due to the very dirty windshield and mirrors.

Gerald Miller 
No reviews have been submitted for this location.

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