Customer Reviews for A&H Storage
(U-Haul Neighborhood Dealer)

233 reviews

5779 Spruce River Rd   Danville, WV 25053

(304) 369-5331

Office Hours

  • Mon-Tue: 9 am–2 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–2 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(304) 369-5331

5779 Spruce River Rd
Danville, WV 25053

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–2 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–2 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

To tight of a space

Patrick Williamson 
Rating:
5.0

Great service friendly people!

STONE WRIGHT 
Rating:
5.0

This was the first time that I had rented a Uhaul Truck and drove it myself. But the lady at the A&H Storage & Uhaul Rental at Danville was very nice, helpful and very respectful toward her customers. I would highly recommend this location to anyone. when you go there to rent the truck ask for Katilyn Kelley. There were a couple things that i had trouble understanding about the receipts and she took her time to explain it to my understanding. Thank you Katilyn.

dustin johnson 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE MILLER 
Rating:
5.0

Customer did not leave a comment.

Kelly Titensor 
Rating:
4.0

Customer did not leave a comment.

Francis Nipper 
Rating:
5.0

A&H Storage/ UHaul is always at the top of the game. They go out of their way to satisfy their customers. I mean that literally. I highly recommend them to anyone needing a rental.

richard CASTO 
Rating:
5.0

Great people very friendly would recommend anyone to them

charles FRYE 
Rating:
5.0

Great friendly service !

Michael Clark 
Rating:
5.0

The operator is very friendly and helpful. He is just an all round great guy.

William Watkins 
Rating:
4.0

A & H Storage was perfect… Dan does a great job…

Mark Cornell 
Rating:
5.0

Customer did not leave a comment.

Denise Elkins 
Rating:
5.0

I can’t think of any improvements needed

DEBORAH SCALF 
Rating:
4.0

Customer did not leave a comment.

fred jackson 
Rating:
5.0

Customer did not leave a comment.

JIMMIE BURKE 
Rating:
5.0

Customer did not leave a comment.

Charles Singleton 
Rating:
5.0

This U-haul location was sufficient for all of our needs. They do one thing, which is supplying well maintained and clean vehicles. Nothing more, nothing less.

ROBERT LINKOUS 
Rating:
5.0

Customer did not leave a comment.

CHARLES ROLLINS 
Rating:
5.0

Customer did not leave a comment.

JAMES NELSON 
Rating:
5.0

Everything was clean and ready to go. The only suggestion I can think of would free wi-fi for customers. The cell phone can be spotty in this location, so wi-fi would help out tremendously with the online check in process. But that's really all I can think of. The U-Haul was clean, all the equipment was in good working order, the young lady working that morning was friendly and helpful, and was able to get us in the road quickly and efficiently. So overall I would give them a 5 ⭐⭐⭐⭐⭐ rating. Excellent job everyone keep up the great work.

James Adkins 
Rating:
5.0

Customer did not leave a comment.

Vaudna Hensley 
Rating:
4.0

Customer did not leave a comment.

Eddy Duverge 
Rating:
5.0

Customer did not leave a comment.

Brianne Sperry 
Rating:
3.0

I was sent to this location because the location I actually had my pickup DIDN’T have the truck I had reserved. I was at my original pickup point at 8:15 am to pick up my 15 ft truck and was told it was not available. I was told I could have a 20 ft truck but that size would not go across my bridge. If I could have used a 20ft truck I could have picked one up 5 minutes from my house. But instead I drove over 30 miles to Logan, WV to get what I needed only to be told they didn’t have it! They had not contacted me in any way to advise me if this! At this point the dealer told me there was one available at the Danville location which was another 30 plus miles farther but they didn’t open till 9:00am. So I waited in Logan, WV until they opened to make sure they had a 15ft truck available. They did and the dealer at Logan said he would transfer my reservation to the Danville, WV location. So now I’ve driven my own vehicle an hour to pick up a 15 ft truck, ran out my gas and used up my time! When I get there I’m told the price would be way more than my original contract! The employee there was very nice and did what she could to get my price down but I still ended up paying $269 instead of the $243 which was my contract price. I needed the truck so I paid the price. I was not offered the $50 refund guarantee for my first reservation being not available! I was given no compensation for the extra miles on my own vehicle and gas! If there was another option available I would not use U-haul again!!!

George Fields 
Rating:
4.0

Customer did not leave a comment.

William Barker 
Rating:
4.0

Customer did not leave a comment.

Patricha adkins 
Rating:
5.0

Customer did not leave a comment.

Francis Nipper 
Rating:
5.0

Customer did not leave a comment.

James Thompson 
Rating:
3.0

I made a resevation to pick up a one way rental at the largest UHaul place in Charleston Wv. They charged my credit card that day and made the reservation. Then 2 days before I needed it they changed my pick-up location to A&H 45 minutes from where I live. The app would not even work at this location, thank goodness the owner was home and could help me. This was completely unacceptable and when I voiced my concern to UHaul on the phone, they could care less and told me they were sending me to this location for a newer truck because I was driving over 200 miles. That was a complete lie, the truck was horrible, paint falling off, front bumper dented in, seat was ripped and the check engine light was on. Horrible experience other then the super nice man at A&H.

Brian Bailes 
Rating:
5.0

Nothing

Sherry Schlaegel 
Rating:
5.0

Absolutely fantastic to work with! The lady went above and beyond to make sure I had everything I needed!

Ashley Frye 
Rating:
5.0

Have used them for the past 2 years and have never had a problem. Alyssa goes out of her way to make sure everything is perfect. Thank you for always helping us.

Tracy Human 
Rating:
3.0

I states to young lady it was dirty in cab. She stated it's winter. I took photos

Donna Rushin 
Rating:
5.0

Customer did not leave a comment.

Steven Boettcher 
Rating:
5.0

They were so friendly and accommodating!

Caryn Tinder 
Rating:
5.0

Customer did not leave a comment.

DONNA BROWN 
Rating:
5.0

Customer did not leave a comment.

KRISTINA BROOKS 
Rating:
5.0

Customer did not leave a comment.

Melissa Ianni 
Rating:
5.0

Customer did not leave a comment.

Melissa Ianni 
Rating:
4.0

Customer did not leave a comment.

Joseph Cline 
Rating:
5.0

Have the right sized truck that was reserved available. I reserved a 15' truck and was given a 26' truck over 30 miles away from where I selected.

James Weiss 
Rating:
5.0

Customer did not leave a comment.

Justin May 
Rating:
5.0

Customer did not leave a comment.

Chris Campbell 
Rating:
5.0

Danny and his team was extremely pleasant and helpful. The process to pick up the trailer was simple and quick. I will definitely rent from them again!

Kenny Gunnoe 
Rating:
5.0

Customer did not leave a comment.

Martha Selvig 
Rating:
5.0

Always a great experience with Vickers and his family and staff. They always have met my needs above and beyond. Thanks, Mark

Mark Meeker 
Rating:
4.0

Customer did not leave a comment.

Carl Olian 
Rating:
5.0

It doesn't need improvement the experience was great and the staff was excellent.

Josh Akers 
Rating:
5.0

Don’t know of anything that you could possibly do to improve upon this excellent service Danny Vickers and associate took very good care of me thank you

Everett Chandler 
Rating:
5.0

Customer did not leave a comment.

Mary schultz 
Rating:
5.0

Customer did not leave a comment.

Sherri Hill 
Rating:
5.0

Customer did not leave a comment.

John Mays 
Rating:
5.0

Customer did not leave a comment.

MARY ETTA 
Rating:
4.0

Everything was good and the guy that rented it to me made sure we noted and took pictures of any previous damage, it really was easy equipment to use and helped so much, but the only thing I feel that it was a little too expensive for just a car dolly for 1 day, thanks

RICKIE ADKINS 
Rating:
5.0

Customer did not leave a comment.

Michael Epling 
Rating:
4.0

Customer did not leave a comment.

Linda Smith 
Rating:
5.0

Customer did not leave a comment.

DELBERT SMITH 
Rating:
5.0

Customer did not leave a comment.

FRANKLIN PAYNE 
Rating:
5.0

Customer did not leave a comment.

Gary Woodrum 
Rating:
4.0

Customer did not leave a comment.

JIM NELSON 
Rating:
5.0

Customer did not leave a comment.

RONNIE LUKE 
Rating:
5.0

Very helpful in the entire rental process as well as flexible.

WESLEY GREGORY 
Rating:
4.0

Very helpful, friendly, great service.

Harry Daniel 
Rating:
5.0

Have dealt with this place for many years . Would rent there again.

Rex Buckner 
Rating:
3.0

Customer did not leave a comment.

Robert Meadows 
Rating:
5.0

Customer did not leave a comment.

JANET DENT 
Rating:
5.0

Danny is always very accommodating any time I use U haul from him

Mark Damron 
Rating:
5.0

Customer did not leave a comment.

David Castle 
Rating:
5.0

Quick return and very friendly. Well pleased.

larry furbee 
Rating:
5.0

Customer did not leave a comment.

Mark Damron 
Rating:
5.0

Customer did not leave a comment.

Roger Cooper 
Rating:
5.0

Very friendly service. Exceptional value for what we needed.

Kevin Ball 
Rating:
5.0

Friendly owner and staff. Easy and fast service. Would def recommend to family and friends. Very knowledgeable, and large selection to pick from. Making the process fast and easy is a major plus

PAM MILLER 
Rating:
5.0

Nice people

Robin Mays-Miller 
Rating:
3.0

Ask customer if help is needed to drop off trailer off vehicle ..

Darrell Price 
Rating:
5.0

Customer did not leave a comment.

John White 
Rating:
4.0

Customer did not leave a comment.

Bouke Meyer 
Rating:
5.0

Customer did not leave a comment.

Reba Schwab 
Rating:
5.0

Customer did not leave a comment.

Larry Setser 
Rating:
5.0

Fast and ready to go service.

Jim Kirkland 
Rating:
3.0

Customer did not leave a comment.

deb coleman 
Rating:
5.0

Customer did not leave a comment.

Curtis D. Dent Jr 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY SAUNDERS 
Rating:
2.0

Customer did not leave a comment.

MICHAEL COLLINS 
Rating:
5.0

Customer did not leave a comment.

DAVID CAREY 
Rating:
5.0

Open earlier and close later

TIM CAMPBELL 
Rating:
5.0

Customer did not leave a comment.

Drema Hill 
Rating:
5.0

Customer did not leave a comment.

CATHY HUMPHRREY 
Rating:
5.0

They were very friendly and even opened after they had closed to rent me a trailer.

CATHY HUMPHRREY 
Rating:
5.0

Customer did not leave a comment.

Robert CLINE 
Rating:
5.0

Excellent location great people

BRIAN PRINCE 
Rating:
5.0

Owner was very friendly and helpful. I would recommend this location.

Deborah Schimmel 
Rating:
5.0

Super friendly customer service, quick counter pick up. Very nice owner. He even gave me a free t-shirt.

Josh McDaniel 
Rating:
5.0

Customer did not leave a comment.

DAVID PRICE 
Rating:
4.0

Customer did not leave a comment.

kevin rutherford 
Rating:
4.0

Customer did not leave a comment.

kevin rutherford 
Rating:
5.0

Customer did not leave a comment.

Mark Pancake 
Rating:
5.0

Customer did not leave a comment.

kevin rutherford 
Rating:
5.0

Customer did not leave a comment.

CLIFTON SANDERS 
Rating:
4.0

Customer did not leave a comment.

Joseph McQuaid 
No reviews have been submitted for this location.

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