Customer Reviews for A&H Self Storage
(U-Haul Neighborhood Dealer)

393 reviews

405 State Hwy 87 N   Cochran, GA 31014

(478) 934-9770

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(478) 934-9770

405 State Hwy 87 N
Cochran, GA 31014

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

1 head light was out on dolly when I pick it up

Kenneth Peacock 
Rating:
5.0

Customer did not leave a comment.

Eric Wynne 
Rating:
5.0

Everything went well. Keep up the good work.

James Jones 
Rating:
5.0

Friendly folks! Took care of me right away.

Mitzi Atkins 
Rating:
3.0

Customer did not leave a comment.

Kenneth Broadwater 
Rating:
5.0

Customer did not leave a comment.

Randall Aulicky 
Rating:
5.0

Customer did not leave a comment.

Creshawndra Lindsey 
Rating:
5.0

This is the best UHaul location that I have experienced. I have used numerous ones.

Kelli Greer 
Rating:
5.0

Customer did not leave a comment.

William Grant 
Rating:
5.0

Customer did not leave a comment.

Wendy Stokes 
Rating:
1.0

We walked in to a really rude person working. Cassie must be one of the worst customer service people we’ve ever encountered. The location wasn’t friendly whatsoever. Will definitely drive out of the way to go to another location.

TIFFANY BOECKER 
Rating:
5.0

Customer did not leave a comment.

Willie Brown 
Rating:
5.0

Customer did not leave a comment.

John Iverson 
Rating:
1.0

Even though we filled the trunk up to 5/8 as we received it, within a half mile of drop off. They still charged us for gas. They just wanted to ding us. VERY unfriendly people and tacky messy location Not at all happy with the experience

Daniel Faint 
Rating:
3.0

be patient when it's raining so the person can unload when it's sunny. don't be a duck head

Stephanie Piccione 
Rating:
5.0

Michael was awesome in both customer service and competency. He was fast, considered, and totally looked out for us. Will definitely be back to see Michael.

Rhett Jarrett 
Rating:
1.0

I dropped my equipment off in Chattanooga TN. I’ve never been to Cochran Ga yet I’m receiving a bill from them?

Kelli Donaldson 
Rating:
5.0

Keep up the great work!

tommie jones 
Rating:
5.0

No issues. We checked in and out within 15 minutes. Friendly personnel too. Recommended location.

Randall Aulicky 
Rating:
5.0

Customer did not leave a comment.

Alicia Angus 
Rating:
1.0

Very rude and disrespectful to everyone that came into business establishment also needs customers service classes ASAP. .

Terria Wallace 
Rating:
4.0

Thanks for your services

Andrea Basby  |  Overall Experience 
Rating:
3.0

Provide pick-up location closer to my home area

David French 
Rating:
5.0

Everything was perfect

Sheila Beck 
Rating:
5.0

Customer did not leave a comment.

Ricardo Villarreal 
Rating:
5.0

Customer did not leave a comment.

Timothy Hutchens 
Rating:
4.0

Customer did not leave a comment.

Charles R Fulton 
Rating:
5.0

Customer did not leave a comment.

TERRY KITCHENS 
Rating:
5.0

I arrived close to 5 and they were very nice and helfpul

Jerry Davis 
Rating:
5.0

Customer did not leave a comment.

Ura J Miller 
Rating:
5.0

Customer did not leave a comment.

Russell Jamie Westbrooks 
Rating:
4.0

Customer did not leave a comment.

KENNETH DARSEY 
Rating:
3.0

Reception guy was not user friendly

Stephen Ross 
Rating:
5.0

Customer did not leave a comment.

Russell Diller 
Rating:
5.0

Customer did not leave a comment.

Jerrica Lindsey 
Rating:
3.0

Customer did not leave a comment.

Alexix Lesure 
Rating:
5.0

None

DinaariesAND ROL AndrewsandMitchell 
Rating:
2.0

The gentlemen who checked us out was firstly annoyed that the app was not working properly for us to do self check out so he had to do it. Secondly he didn’t want to go get the keys from the lock box so gave us a different truck which was so disgusting and filthy it took me forty five minutes to clean. There was garbage and food on the floor, it stunk, the steering wheel and seats were so black and dirty it took me half an hour just to wipe down those and one of the cup holders was literally filled with water.

Kami Tollefson 
Rating:
2.0

The truck wouldn’t go over 40 mph on the highway.

Skylar Curry 
Rating:
5.0

Customer did not leave a comment.

Deborah Manning 
Rating:
5.0

Customer did not leave a comment.

James Huff 
Rating:
4.0

Lights on trailer did not work.

David Johnson 
Rating:
5.0

Customer did not leave a comment.

emileny hodleintorress 
Rating:
5.0

Customer did not leave a comment.

John White 
Rating:
5.0

Very friendly customer service

thomas fisher 
Rating:
5.0

Extremely kind and family oriented and a very welcoming and helpful place to store your things for your dorm and very affordable.

Siani Alston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ricky Schlatter 
Rating:
5.0

Customer did not leave a comment.

Edward Harbin 
Rating:
5.0

Customer did not leave a comment.

James Hester 
Rating:
5.0

We dropped off the key after hours, so we had no interaction with personnel.

Elizabeth Popwell 
Rating:
4.0

Customer did not leave a comment.

David Bishop 
Rating:
3.0

We were charged one dollar per mile for overage mileage even though we informed the person at the drop off location we had no air conditioning during that 50 miles. Other than that the truck operated well.

David Bishop 
Rating:
5.0

A great experience! The best way to move belongings from one location to another. Well worth the money spent!

Shelly Cranford 
Rating:
5.0

Customer did not leave a comment.

Jatawn Brown 
Rating:
5.0

My experience at this location was excellent. It was easy to find, staff was very helpful and it was easy to get the truck onto the road and go.

Johanna Wessells 
Rating:
5.0

Highly recommend

Jatawn Brown 
Rating:
5.0

Highly recommended

Jatawn Brown 
Rating:
5.0

Customer did not leave a comment.

Jennifer Mays 
Rating:
3.0

No comments.

Mary Brown 
Rating:
1.0

gave me the wrong size then would not refund

Richard Kemp 
Rating:
5.0

Customer did not leave a comment.

Jatawn Brown 
Rating:
5.0

Great service and personality!

LAURA BIVINS 
Rating:
3.0

Customer did not leave a comment.

Jennifer Jones 
Rating:
5.0

Customer did not leave a comment.

Charles Barber 
Rating:
3.0

I’m good

Ritchie William 
Rating:
5.0

Excellent experience.

Danielle Spears 
Rating:
5.0

Customer did not leave a comment.

Ethan Bragg 
Rating:
3.0

This location was 22 miles away from my original location. I received a call the morning of my reservation stating that the truck was not available at my location. I had to upgrade to a bigger truck which cost me a lot more in gas. I also had to drive a long way from my original location. I told them that I could not pick up the truck at the original time, but they still locked it in for that time. When I arrived at the place, I had to switch to 24/7. I spent 15 minutes waiting on the phone the first time and they immediately sent me to the 24/7 line. Then I had to wait 45 minutes to actually speak to someone.

Jim Coughlin 
Rating:
5.0

Customer did not leave a comment.

Jatawn Brown 
Rating:
4.0

Customer did not leave a comment.

Vanessa Williams 
Rating:
5.0

Customer did not leave a comment.

Crystal Meadows 
Rating:
5.0

Good service

Frank Taylor 
Rating:
5.0

Customer did not leave a comment.

Michael Lee 
Rating:
4.0

Customer did not leave a comment.

Greg Genova 
Rating:
5.0

Customer did not leave a comment.

Jatawn Brown 
Rating:
5.0

Customer did not leave a comment.

Rebecca Hassel 
Rating:
5.0

My experience was great and has been every time I have worked with this location.

Duane Fernandez 
Rating:
5.0

Nothing

Connie Sebeny 
Rating:
4.0

Customer did not leave a comment.

Steve Benjamin 
Rating:
5.0

Customer did not leave a comment.

Mike Sawyer 
Rating:
5.0

Wonderful experience ! Thank YOOOUUU!

Melody Toussaint 
Rating:
5.0

Customer did not leave a comment.

Angela Sasser 
Rating:
5.0

The gentlemen in the office was very nice and patient. He thoroughly explained everything and even shared a little humor. We would definitely suggest this place to our friends and family.

Brett Roberson 
Rating:
3.0

Nobody was there when I dropped it off.

Robert Herman 
Rating:
5.0

Customer did not leave a comment.

JATAWN BROWN 
Rating:
5.0

Customer did not leave a comment.

David Belcher 
Rating:
5.0

Customer did not leave a comment.

David Grafton 
Rating:
2.0

Customer did not leave a comment.

PAMELA WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Mary Christian 
Rating:
5.0

Customer did not leave a comment.

RICHARD MILLER 
Rating:
5.0

Customer did not leave a comment.

JOHNATHAN MCGUIRE 
Rating:
3.0

Wow.. ignorede...

Bartholomew Harralson 
Rating:
5.0

Nothing, Ricky stayed open passed 5pm to provide amazing customer service! 👏

James Hopkins 
Rating:
1.0

The manager was hostile. "Shut your mouth or I will shut it for you" Condescending. Threatened to come around desk.

Jill Hardin 
Rating:
5.0

Customer did not leave a comment.

James Hopkins 
Rating:
1.0

Make sure the customer gets the truck they were suppose to have very unhappy will never use uhaul again

Angelynn Johnson 
Rating:
5.0

Customer did not leave a comment.

Brandi Anderson 
Rating:
5.0

Customer did not leave a comment.

Mike Sasser 
Rating:
5.0

Customer did not leave a comment.

john eddins 
Rating:
5.0

Customer did not leave a comment.

Jana Johnson 
Rating:
5.0

Customer did not leave a comment.

David Cannon 
Rating:
1.0

The clerk was extremely disrespectful. He threatening to shoot me just because I asked for a receipt cause I felt like I was over charged. It was just horrible

Reginal Jenkins 
Rating:
5.0

Customer did not leave a comment.

Tommy Adkins  |  Overall Experience 
No reviews have been submitted for this location.

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