Comentarios del cliente para AAAA Self Storage 18th St

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de AAAA Self Storage 18th St

Grado total:

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jeanette M. en

Grado:

I rented a uhaul on April 30th, and returned the truck the same night after hours. I spoke to someone that morning if May1st via telephone to make sure that they had gotten the key out of the box, and that everything was good. The young lady told me that she would call me back. I received a call nor was I EVER CHARGED until YESTERDAY on August 1st! And now they want to charge me over $200 because they NEVER closed that contact! To top it off, they’re saying that the truck was returned on another city 45 minutes away from where I live, and I don’t go to that side! I had the truck for maybe 5 hrs on the rental day. For a company as big as this one, this is TOTALLY unacceptable! On top of that, they cause my account to go into the negative in June because they do not process payments immediately! I paid my first storage bill in May, and they didn’t take it until mid June! I’ve never experienced or have been as upset with company like I am this one!

Joel H. en

Grado:

The truck had ants in it. After driving for 5 minutes, I noticed ants crawling out of the seat and all over me. Before I could safely pull over, there were 50-100 ants all over my body. I will never recommend U-Haul to anyone. I am waiting to ensure I get a refund, if not, I will post a review concerning this issue. AAAA at this location would get an excellent recommendation. The customer service was excellent.

Debra H. en

Grado:

N/A

Montez L. en

Grado:

El cliente no dejó un comentario.

Doretha C. en

Grado:

El cliente no dejó un comentario.

Devonne M. en

Grado:

UHaul should inform customers that they will have to pay a 10% tax on mileage as well as the truck rental when making the reservation. Without informing the customer of this makes rates a little misleading.

Janice K. en

Grado:

The staff was extremely nice and helpful. Will recommend to other people.

Dawnielle L. en

Grado:

El cliente no dejó un comentario.

Kraig A. en

Grado:

El cliente no dejó un comentario.

Dayln R. en

Grado:

The service was excellent and they were so nice.

WANDA C. en

Grado:

Lashay is an awesome representative for this company. I was at a previous U haul location down the street, the manager Nathan was not friendly and was rather rude to me so I googled nearby locations and found this one. And was treated well.

Adneal E. en

Grado:

El cliente no dejó un comentario.

Cheyenne T. en

Grado:

El cliente no dejó un comentario.

Angela S. en

Grado:

Excellent!