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David R.
Customer Reviews for AAA Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Great service, very accommodating. Los recomiendo, son excelentes.
CAROL W.Would not answer the phone. Took forever to open the gate. Talked forever and a day about drugs and inappropriate things. Unbusiness like.
Bradley S.There was a large bed frame in the U-Haul. Nobody went through any process to make sure it was clean nor help hook it up to the truck.
Jonathan F.Extremely helpful.
TINA C.After trying to rent my trailer over the phone for 45 minutes, the lady that works at the office was only 5 minutes away!! Absolutely the worst customer service ever!!!
matthew G.The facility is great. Good security and also great service but the follow up and follow through on orders are not completed immediately.
Patrick H. | ReservaciónShe was great in every way would go aaa storage again thanks for making it super smooth
robert H.Location was not best for returning a 26 footer. I only rate location average because of this. The personnel were friendly and very patient since I had tons of questions.
Debra A.First: I requested an 8am pickup, scheduled movers (at $100 an hr) then I get a text saying 9am which would have been understandable except for the fact there was another UHaul location 3 miles away that opened at 7am! Then the location I was sent to didn't open on time, then the lady running it had a bathroom accident and made me wait 35 more minutes until she showered and changed clothes, all while I'm paying $100 an hr. To movers. And while driving the truck from Arkansas to Kentucky it shut off 5 times on the interstate in heavy traffic, had to pull over and set on the side of the road until it would start again ( temperature gauge reading normal temperature the whole time). This is the 3rd time I've rented from Uhaul since January of 2018. Maybe my last time.
Brian F.Keep doing what you are doing, being good to customers.
Arthur J.We ended up not using the storage. But the costumer service was awesome!
Privacy R. | First ImpressionsNo problems, equipment worked perfectly.
arther J.Trailer came loose in the highway. Owner from the hutchinson location came. Cut off the brake lines and told me to drive like that. Trailer came loose again. Lucky didn't hurt nobody Told owner come and get it. He did after telling me was ok to drive without brakes. Still charged me full rent.
MARGARET L.Everybody don't enjoy dogs running around. No dogs in the office.
tina B.Staff was fantastic. Could not have asked for better service from the staff.
JERRY L.