Customer Reviews for AAA Mini Storage
(Distribuidor de U-Haul del vecindario)

321 comentarios

117 Industry Crt   Goldsboro, NC 27530

(919) 344-0190

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:15 p. m.
  • Sáb.: 9 a. m. - 1:45 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(919) 344-0190

117 Industry Crt
Goldsboro, NC 27530

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:15 p. m.
  • Sáb.: 9 a. m. - 1:45 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Brittany L. 
Clasificación:
5.0

The guy who helped me was really nice and respectfull

gitel kercy F. 
Clasificación:
5.0

The service was excellent and they were beyond helpful. DEFINITELY recommend.

PATRICK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Haley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWIGHT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN T. 
Clasificación:
5.0

Keep up the good work

DERRICK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOBLE C. 
Clasificación:
5.0

Very clean, welcoming, responsive location. I highly recommend!

JOAN C. 
Clasificación:
5.0

Paul Williams was very helpful in assisting us gathering the things we needed for our move. I would highly recommend him to anyone needing storage, boxes or a moving vehicle.

WESLEY M. 
Clasificación:
5.0

The owner of the place is top notch. He went above and beyond, awesome guy. A great teacher too.

CAMPBELL C. 
Clasificación:
1.0

24/7,mobile app NEEDS HELP! I can work it one time the next its never the same . Gated places Your OPERATORS NEED TO HAVE A GATE CODE .

AARON L. 
Clasificación:
5.0

Excellent customer service!

Donald R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAEQUESHA W. 
Clasificación:
5.0

Excellent customer service

Bobby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

Everything was perfect And thanks

SAKENDRA P. 
Clasificación:
5.0

Our transaction was handled very professionally by the representative. The individual was very thorough and pleasant in going over our rental. We found the truck in good shape for our use.

PATSY F. 
Clasificación:
5.0

A quick in and out...made it easy and all with a smile

Wes C. 
Clasificación:
5.0

ND

DOUGLAS S. 
Clasificación:
5.0

Not a thing can be done to make the service at this location any better. The owner is wonderful and helpful.

BERTHA D. 
Clasificación:
5.0

My experience was all good- AAA was very professional. Thank you Greg Meacham

Greg M. 
Clasificación:
5.0

Nothing the owner was amazing!!!

Andrea B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

Would like to have been able to pick the truck up at Aaa mini storage then drop it off at. Willies camping center

Jon L. 
Clasificación:
5.0

Everything was wonderful. The owner was so kind. He explained everything to us. He is a very smart and very likeable person. I just want to say that you so very much for your help.

Virginia B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jasmin S. 
Clasificación:
5.0

This business is top notch & extremely customer oriented. From the first moment to the last, everything was handled smoothly and explained thoroughly. If we ever have opportunity to rent a UHaul again, this will be our go to place!

Billy H. 
Clasificación:
5.0

The trailer tung lift did not work making it very difficult to load and unload

Frank A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sirrhysa D. 
Clasificación:
5.0

Second time for me to rent in a week. Excellent customer service, very informed and accommodating staff.

William W. 
Clasificación:
5.0

Thanks for the survey request. My ratings of excellence are all correct and totally honest. I would rate my experience at 10+. The employee had a smile on her face and her voice also. She answered all my questions and was VERY helpful in my rental experience. Before this survey came I had already thanked her and told her it was a pleasure to be part of such a wonderful customer service experience. She far exceeds anything that is in the market in today's world. I'm only sorry that I am moving from the area as I would surely be a repeat customer of hers. Thank You U-Haul!

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris P. 
Clasificación:
5.0

The young lady that handled the transaction was knowledgeable honest helpful and an absolute pleasure !!! 10 stars for sure !

Nicholas G. 
Clasificación:
5.0

Super friendly and Helpful.

Richard V. 
Clasificación:
5.0

The agent is wonderful

Crystal D. 
Clasificación:
5.0

Lady receiving the equipment back was absolutely wonderful. 10/10!

elic R. 
Clasificación:
5.0

She was so courteous and I would definitely use this company, again in my future.

Teresa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie W. 
Clasificación:
5.0

Location as always is clean with courteous staff to help with any questions or concerns that you may have.

Candace A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Willie S. 
Clasificación:
5.0

We were greeted by the agent and given fast timely service.

COLETTE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

Same issue here told them I would be dropping off at this location and computer wanted to send me elsewhere. It would have run me over on miles and cost me more money

keith J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darius R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela M. 
Clasificación:
5.0

I was very impressed with AAA mini storage. I reserved the smallest moving truck for $19.95. The lady that works for AAA said that truck was going out for a oil change so she upgraded me to a larger truck at no additional cost, I was speechless. By getting the larger truck I was able to move what I needed in less time. I will be back. Thank-you AAA Mini Storage.

DEAN B. 
Clasificación:
5.0

Great people and helpful.

Jeff F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

The service at the pickup location was incredible, the gal did a fine job and would def Recommend her as a role model for the U-Haul business and customer service.

Ahmed M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BUD L. 
Clasificación:
5.0

Servicio al cliente de excelencia. Candice is always very helpful and makes every experience simple and easy.

Jury W. 
Clasificación:
5.0

Staff was very knowledgable, helpful, courteous, friendly, and efficient. Facility was clean, and access to the trailers was easy.

Bateman L. 
Clasificación:
5.0

Candace was the greatest help with getting moving equipment with all her help I was able to get all the equipment I needled Ed on time she is all around great person thanks so much

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bud L. 
Clasificación:
5.0

El cliente no dejó un comentario.

vilma W. 
Clasificación:
5.0

great job

Dan R. 
Clasificación:
2.0

The receptionists seemed unaware of rental policies and information. She was not attentive to our needs.

AOLEAN R. 
Clasificación:
5.0

Would like if I could be prorated when returning the uhaul a day early. Otherwise the staff was super nice.

Charnay F. 
Clasificación:
5.0

After house so cant comment

Cole B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoffrey B. 
Clasificación:
5.0

there was difficulty with the electronic contract process, the dealer had to restart the program 5 times because it continued to freeze up.

Lee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

I don't know of anything else that can be done to make is any easier for someone to pick up and return a trailer. This was another great experience overall.

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENEAL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

The lady that worked Saturday was very sweet and nice. She even stopped on the lot when we were unloading our stuff into the storage unit if we needed anything and becareful in the heat. Super friendly!

George H. 
Clasificación:
5.0

Keep up the great support that your staff work so hard in continuation of customers are first.

JOYCE B. 
Clasificación:
5.0

Nothing to improve. The service was great and the attendant made it an awesome experience. She was very efficient and courteous!

thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jimmy B. 
Clasificación:
5.0

Kim is a great employee

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marc B. 
Clasificación:
4.0

There was nothing wrong with this location in Goldsboro. However I originally made my reservation in Farmville and they did not have my vehicle and I pre-paid to assure availability. So the day of my move I'm scrabbling to find a truck . I had to call U-Haul company myself to find one and assure I had one. I had to drive further to get the truck than I intended to and feel that I should have been compensated better for having to drive more miles than expected.

Melissa T. 
Clasificación:
5.0

Candice was a great help! My vehicle did not have the right connector, so she helped me by providing an adapter & hooking it up.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hope F. 
Clasificación:
5.0

Excellent service

Minon W. 
Clasificación:
5.0

You can honor your reservations. No truck and no explanation. I had to pick up a truck in a town 26 miles away. That location was great but a 50 something mile round trip for me plus the delay and that was after spending two hours on the phone with people at U Haul who didn't know anything about what happened with my reservation. The pickup site in Goldsboro was great. The pickup site in Kinston was terrible. No truck as promised. Two trailers on the entire lot. I notice you did not ask to have them reviewed. I told an “action file” was opened and I would hear from someone within 72 hours to discuss a “solution.”. It's been a week and I still have not heard from anyone. Apparently U Haul is as much concerned with honoring that commitment as they are with honoring a reservation made weeks in advance. Very, very poor experience as far as the reservation and follow up is concerned. And U Haul is not cheap! I expected much better service for the amount I had to pay. There are other providers like Budget or Enterprise. Hard to believe they could be any worse. Will probably try one of them next time. Buyer beware!

TRES R. 
Clasificación:
5.0

Candice is a real asset to your company.

Joe H. 
Clasificación:
5.0

El cliente no dejó un comentario.

chrystal L. 
Clasificación:
5.0

Great service. Fast and easy!

Anthony G. 
Clasificación:
4.0

Candace was extremely kind and helpful. She personally helps each customer with the hands on attitude. She is an exceptional manager, and represents U-Haul to the max. It is because of her shining example, attitude, and hands on approach, that I will continue using U-Haul in the future. Candace simply rocks!

PAM M. 
Clasificación:
3.0

Hold people accountable for returnimg the trucks on time. Or if they dont return tjem on time charge tjem a late fee. Because i had to change all my plans around because the truck i reserved a week in advance was not available because not one from corporate told us the truck was coming back late. Uhaul needs to make people us a major credit card we making reservations that way everyone will get to use the trucks when they originally make the reservations.

Marvin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose B. 
Clasificación:
2.0

El cliente no dejó un comentario.

anthony A. 
Clasificación:
4.0

Staff very knowledgeable and friendly !

Merlyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
No se han enviado comentarios para esta ubicación.

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