The owner was very nice and accommodating. We would definitely rent from AZ Wood Farmer again.
Nikki E.
Customer Reviews for AZ Wood Farmer
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Extremely clean truck and very helpful staff. I highly recommend this location.
JAMES W.I would not recommend the online pick up/drop off. Had problems with picking up and dropping off. Very frustrating and a waste of time. Also used less miles than estimated and did not get refunded. However, the location customer service was good.
Tyler M.1st I got charged twice for the uhaul. The place asked me to pay when I picked up the uhaul than I was charged again on Monday by Uhaul. 2nd he gave me a trailer with a combination lock that he did not have the combo to so he told me to just cut it off. Took me over a hour to cut the stupid lock off. When asked when they close he replied 6pm. I dropped it off at 330 and all gates were locked and had to remove the trailer on my own in the rain and ankles deep in mudd. One of the worse experiences I have had with uhaul so far. I need someone to call me about refunding me my money as soon as possible. Gracias
Adan P.They were very friendly and great to work with.
Joy E.Nothing every thing was top notch. Very friendly and helpful at all levels.
Craig J.They were incredibly easy to work with and quick with the check out process so I could get on the road. The truck was well maintained and worked perfectly for my needs. If I'm in need of a moving van again I would definitely use this location! ¡Gracias!
JILL T.This location was closed when we dropped off the trailer. The location was very dark and no signage was visible. If there wasn't a U-Haul parked outside we might not have found this location.
LAURA W.The customer service was great and the staff was friendly. The only issue was the exterior of the cargo van was dirty.
Lauren M.Great customer service. Thank you so much!
Gwendolyn C.They are primarily a firewood place so the yard wasn't well set up for uhaul equipment. Personnel were friendly and pleasant to deal with.
Clarence D.Very friendly and kind service, equipment was top notch. Much appreciated esp considering it was last minute due to another poor uhaul dealer.
Mckenna E.The folks at AZ Wood Farmer we friendly and professional.
William C.When well
RODNEY C.This is a wood business with huge piles of wood. Difficult to maneuver .
MICHAEL S.Stay open until 5pm. Or leave a way to drop off a trailer after hours.
David H.Excellent service, fast, efficient and friendly. No suggestions to improve.
Jeffrey T.Very nice people.
David W.Very friendly folks, hooked up and disconnected for me and provided adequate instruction for operation. Great Rental
David D.No improvement necessary. The customer service was above expectations. ¡Gracias!
Susan H.First time using this location. Staff very friendly and professional.
Mark H.Personnel was outstandingly helpful.
Linda C.Awesome people, would recommend to everyone!
Kyle A.I did not get a receipt. Charged too much.
Mark C.The GPS sent us to the wrong address, and we had to call in. This is a very rural location. We had no trouble dropping things off.
Ronald V.N/C
Edmund L.Nothing, everything was top notch.
ANDREW JASON S.EXCELLENT customer service
Bonnie C.The owner helped me return the trailer, very pleasant fellow.
RICHARD G.It was hard to find the turn into the lot
Derrick T.Easy peasy
Tom A.Ensure the equipment doesn't have damage prior to renting out. The AC didn't work consistently and the cup holder was broken. This was extremely frustrating for a 2000+ mile trip.
ANDREA C.Why didn't Uhaul truck have gas?
James G.Doug was very helpful with the trailer rental. I would go back to this location again to rent.
Mark T.Staff was very helpful, answered all of our questions thoroughly.
gladis M.Change reservation system.
WILLIAM S.Loved the facility owner. She was such a wonderful person and her border collie Spur was a delight.
Scott J.very nice people
Mark R.Friendly staff, easy drop off
Danny N.Dealer on Arizona was more than helpful. Uhaul called me the morning of my reservation when I was on my way to pick up trailer, that there was no trailer. Told it would be there at 230pm. I was supposed to be on the road by 830 am to head to Kentucky. They called me back and said I would have to drive an hour to grab another. That was unacceptable. Original dealer found a trailer that would be on at 230 pm. He was more than helpful. Picked up his trailer. Lost a day amd had to stay another night in hotel. Uhaul fault. Made another reservation for furniture pads. Uhaul said someone would call me within hour to let me know where to pick up. Never a call. Saw an email for some type of reservation for the pads. Never got them. Turned in trailer today in murray Ky. There was a charge for 1 pad. Was very strange since I had a cancelled reservation for them. Why would I rent only 1 pad. There was a dollar charge on my bill. The guy on murray couldn't get it off the bill but tried. I ended up just paying it. I tried to call, but like Eve other time was on hold for ever. Really bad customer service on the 800 number side. Will not recommend Uhaul or use ever again. Would like my dollar back for pad I never received. If I could give negative stars for Uhaul I would. 5 stars for both Uhaul yard operators.
John H.Excellent communication, friendly service
Jonathan M.Make sure when you tell someone that it will be an extra 40.00 a day to keep the truck you charge them correctly. I should have been charged $80. Not $126.. I'm really upset that I was ripped off by uhaul this trip.
THERESA P.A+ service. Friendly and helpful. I would recommend and I would use them again if we needed to move stuff.
beverly C.Nothing to improve. Friendly staff excellent service.
Alan R.We were treated very well, all our questions were answered promptly, and we were trained on the use of the rental equipment. Thank you. And we would highly recommend U-Haul to others.
David D.Very quick and efficient place to rent. Very helpful. I would differently rent again from this location
Scott W.Good service and all, but not the greatest of location to find or pickup a truck in. Kind of in the middle of a firewood sales location? Anyway, everything went well - so that's more important than anything else!
Michael M.Very easy and convenient. Thank you
Melissa K.The staff was great and pleasure. I would definitely rent from them again.
Scott W.Doug was excellent and very polite and helpful. He went over the coverage and contract details and went through the connection of the trailer and tips on driving with the trailer...Great Service and Support
John L.This was a great location/host. I had a walk through of the vehicle and inspection. I would definitely rent from AZ Wood Farmers 10/10.
Elijah A.