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Troy B.
Customer Reviews for AZ Wood Farmer
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Showed up and they didn't know I was coming. I pre checked in prior. I received the vehicle at 1/2 tank and returned at half tankâ€"THEY STILL CHARGED ME FOR 24 gallons!!!! I'm going to file a dispute of this isn't resolved. They also did not have the (2) furniture Dollys I reservedâ€" huge fail and extremely sore from not having those items.
Hoyt V.Everything was great.
Rudolph C.Ninguno
Tyrone D.Received a 5x9 trailer with ramp charged for enclosed unit. Overcharged and equipment had wood chips in trailer.
Christina B.Friendly, Professional, Fast
Shawn S.The process to rent the truck was not easy had to call and get assistance which at the end helped but it took more than 45min to get the key until my guys started working
Meir M.Everything was great! Super simple and easy to use
Wayne B.Rented for one day, left with 1/3 of a tank of gas. Returned with just over a half a tank and was charged for 6 gallons under 1/3 of a tank. Called twice and was told they'll look into it and take care of it. Never heard anything back. Over charge $36 for no reason and never get back to the customer? Would never recommend that location ever.
WIlliam S.Nothing. The team is great and very helpful. I will rent at the location again.
Pierre B.There was a mix up with the mileage that was entered from the pick up location. The gentleman was extremely helpful and assisted to work through the problem. The gentleman that assisted me was helpful, polite and friendly.
TANIS S.Excellent service
Ralph H.I used miles 21.36 miles, then put 2 gallons of gas to fill it up to the level to the starting point, from a gas station only 2 miles away from this location. They sill charged me for Fuel Charge of 2 Gallons. Not worth going back and arguing about it. Stay away from this location.
Kashif N.Quick, quick, quick. Loved check out speed. Been to other place and take forever. Nice assortment of vehicles and trailers. Booked in advance they are staged and ready to go.
Alan S.The inside of the front driving and inside of the back truck bed were clean. The outside of the truck needed cleaning. When I read the instructions that said I should check the oil level every time I gas up. I was concerned. No one showed me how to do that before I rented the truck. Things like that should be reviewed with the renter before leaving the rental site.
JAMES L.Mention there's no air conditioning in the vehicle, especially in AZ.
Matthew F.Arizona Wood Farmer is professional, efficient and provides great customer service. I absolutely would recommend to friends and family and I will absolutely rent here again.
Jeffrey T.To many emails and texts!
Gerald M.This was a great experience and the owner was great on renting the trailer and on the return.
Richard W.We were given an address to return that was very close to where we were. Were told they had no room and had to drive (and spend the gas) to return to location half hour away. This could have been better coordinated.
RITA M.These guys are always friendly and very helpful!
Elijah A.Please don't stop doing what you're doing! Nice work as always.
Brandon W.Since moving to the Eastside, AZ Wood Farmer has been my go to spot for U-Haul rentals. They have a large selection of trailers to choose from, and they're always clean and ready to go. The staff is friendly and they get me in and out quickly. Keep it up!
BRANDON W.The owner was very nice and accommodating. We would definitely rent from AZ Wood Farmer again.
Nikki E.Extremely clean truck and very helpful staff. I highly recommend this location.
JAMES W.I would not recommend the online pick up/drop off. Had problems with picking up and dropping off. Very frustrating and a waste of time. Also used less miles than estimated and did not get refunded. However, the location customer service was good.
Tyler M.1st I got charged twice for the uhaul. The place asked me to pay when I picked up the uhaul than I was charged again on Monday by Uhaul. 2nd he gave me a trailer with a combination lock that he did not have the combo to so he told me to just cut it off. Took me over a hour to cut the stupid lock off. When asked when they close he replied 6pm. I dropped it off at 330 and all gates were locked and had to remove the trailer on my own in the rain and ankles deep in mudd. One of the worse experiences I have had with uhaul so far. I need someone to call me about refunding me my money as soon as possible. Gracias
Adan P.They were very friendly and great to work with.
Joy E.Nothing every thing was top notch. Very friendly and helpful at all levels.
Craig J.They were incredibly easy to work with and quick with the check out process so I could get on the road. The truck was well maintained and worked perfectly for my needs. If I'm in need of a moving van again I would definitely use this location! ¡Gracias!
JILL T.This location was closed when we dropped off the trailer. The location was very dark and no signage was visible. If there wasn't a U-Haul parked outside we might not have found this location.
LAURA W.The customer service was great and the staff was friendly. The only issue was the exterior of the cargo van was dirty.
Lauren M.Great customer service. Thank you so much!
Gwendolyn C.They are primarily a firewood place so the yard wasn't well set up for uhaul equipment. Personnel were friendly and pleasant to deal with.
Clarence D.Very friendly and kind service, equipment was top notch. Much appreciated esp considering it was last minute due to another poor uhaul dealer.
Mckenna E.The folks at AZ Wood Farmer we friendly and professional.
William C.When well
RODNEY C.This is a wood business with huge piles of wood. Difficult to maneuver .
MICHAEL S.Stay open until 5pm. Or leave a way to drop off a trailer after hours.
David H.Excellent service, fast, efficient and friendly. No suggestions to improve.
Jeffrey T.Very nice people.
David W.Very friendly folks, hooked up and disconnected for me and provided adequate instruction for operation. Great Rental
David D.No improvement necessary. The customer service was above expectations. ¡Gracias!
Susan H.