Comentarios del cliente para AZ Petroleum Inc Hometown

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de AZ Petroleum Inc Hometown

Grado total:

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Petra M. en

Grado:

I was charged for a dolly but there wasn’t one in the truck l.

Leah T. en

Grado:

El cliente no dejó un comentario.

Peter C. en

Grado:

Is good location if you live nearby although the paperwork took longer than expected I thought I did it over the phone overall satisfied I thought it was 1995 plus mileage and gas I only went short distance I could imagine if I went longer going to cost me three times so I don't get the receipt there's nothing about mileage you should overall tell a person is it going to 15 20 miles or less is it going to cost $50 which is okay but don't advertise 1995 I would like a breakdown on why it was 50 plus gas 4 15 MI not complaining just need to break down I'm just saying it always looks good 1995 but you need to inform people that's just price on a truck and thank you

Brian B. en

Grado:

Do the work!

James M. en

Grado:

They made me pay extra $20 dollars because I don't have a Smartphone. I am never going to use U-Haul again. You punish people for not having smartphones. Disgusting.

Thomas B. en

Grado:

Train the operator of this location. He did not understand the wording of the contract and tried to "change" my order to what it already was (returning to same location) and it would have cost me over $500 more if I didn't catch it...

davida W. en

Grado:

This location was fine. I would say keep up the good work.

Scott W. en

Grado:

Very friendly associate helped us through the process. I believe his name was Amed.

Frederick W. en

Grado:

El cliente no dejó un comentario.

Ginger W. en

Grado:

El cliente no dejó un comentario.

Sarah I. en

Grado:

El cliente no dejó un comentario.

Stephanie R. en

Grado:

El cliente no dejó un comentario.

heriberto M. en

Grado:

Great.

julie W. en

Grado:

The Representative processed my renting online, and they processed my return for me. They treated me like a valued customer. I give them a 10+

Robert W. en

Grado:

Excellent service. Friendly staff and helpful.

Gustavo R. en

Grado:

El cliente no dejó un comentario.

Molly A. en

Grado:

Took forever to get the truck also went to go return it and the guy didn’t know what he was doing

Jessie S. en

Grado:

It took me over an hour to rent this truck and because this is a convenience store I had constantly been put to the side for other purchases. When I returned the truck I was over charged by 20.00. I did not get a receipt after rental . I returned it with gas and in great condition but I was over charged.

Kyle B. en

Grado:

Didn't have to talk to anyone. Truck was just ready.

Craig B. en

Grado:

Next time I will drop off at an actual U-Haul center, not a gas station that seemed to not understand what I was dropping off.

Edward B. en

Grado:

Pickup location did not have an adequate computer, did not print out nor give me any contact/receipt. They recorded an incorrect fuel level, and charged me for SafeMove which I did not sign up for. They did not give me any phone number to contact for the SafeTrip helpline service that I DID want to pay for. The similarity of these names confused them. Pickup location took 45 mins to get all these non-activities done. They need to not use a tablet (upon which Uhau'sl website cannot not load properly) and they need a printer.

Jamie W. en

Grado:

There wasn't a sign or any information to tell me this location was a UHaul dropoff spot. They had one person working who had to leave the building to inspect the truck which led to other customers waiting.

Mark V. en

Grado:

They did not seem to know what to even do with the truck when I returned it. He told me to park it in three different parking places. They also didn't think that I should drop the truck off there, when I showed him the paperwork with their address then they agreed that I should drop it off.

hector R. en

Grado:

El cliente no dejó un comentario.

Eric L. en

Grado:

Took over 45min. Staff was late and unable to complete my order even though I checked in ahead of time online. Staff and/or technical error with uhaul application was at fault.

Jonathan W. en

Grado:

Lack of signage. Didn’t know where to park truck. Attendant wasn’t helpful and was very rude.