Comentarios de los clientes para AV Self Storage

I wouldn't recommend U-Haul to any one. I reserved a 26' truck in Santa Clarita, at specific time. A day prior to the pick up they told me they was not sure they will have it for me at the time I need it. After a few phone calls and spend a lot of time, they told me they will have one for me in Palmdale at 7 a.m. 50 miles away. They will open at 10 a.m. but they supposed to make arrangements for me to get the truck at 7 a.m. At the moment I got there the truck was there but not the key. We call U-Haul and have a terrible experience over the phone with one of their employees and she hung up on me. I called again, and the representative was very nice, but the result was that I have to wait until the office opened. Terrible service.

I ordered the truck for 8 but they sent me to a location that opens at 9 which made a move later

U Haul need a complete overhaul from top down

I completed the online registration but when we arrived at the location nothing was ready and we had to go through the process again. We were the only customers and it took an hour to get in and out.

They were very professional and accommodating.

The only complaint I have is with UHaul changing my dropoff location and also not communicating the fact that it was closed on Sunday and that was not communicated.

Customer services was horrible and my card is still on hold for $100. The guy at the front desk didn't know how to take the hold off the card and give me my remainder balance. I'm calling corporate office on Monday to make sure I get my money that is owed which is $47.54

Everyone was super nice I was pleased with the service

Friendly helpful staff.

Linda at AV Storage was the very best. Great customer service skills and made our move better!!!! Thank You LINDA

The lady that receive the truck was nice polite went and beyond to help us . I love her empathetic , warming and welcoming once again I want to thank her

I was REAL pleased with service...the staff was great PPL made u feel appreciated 4 USIN THIS LOCATION AND STORAGE...THEY WERE VERY HELPFUL...AND HONEST AND I REALLY LIKE THAT....YES I WOULD TELL OTHERS ABOUT THEM ... BUT MOST OF ALL THANK THE LORD THAT THEIR RATES ARE WONDERFUL! WHAT A BLESSIN...OTHER STORAGE PLACES SHOULD TAKE NOTES FROM A.V. STORAGE...SMILE..GOD BLESS THEM...BAXTER???

AAAAAAA+++++

The staff is friendly and super helpful! I appreciated all the help!

Everything was tip top great.

When your computers go down have a system where the customer can buy items needed from your store. I was unable to buy bubble wrap due to your internet not working. Your employees were very nice though.

I will tell any one and everyone how good the service is there with you

Thank you for the great service !!

Nothing