El cliente no dejó un comentario.Charlys G.
At Your Service
(Distribuidor de U-Haul del vecindario)
Capitol Heights, MD 20743
- Lun: 7 a. m. - 10 a. m.
- Mar.: cerrado
- Mié.: 7 a. m. - 10 a. m.
- Jue.: cerrado
- Vie.: 7 a. m. - 10 a. m.
- Sab.: 7:30 a. m. - 12:30 p. m.
- Dom.: cerrado
- 1/18/2021 - 2/18/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Location is an old parking lot full of cars and difficult to maneuver. I never want to rent from here ever again. And the office space is a cluttered mess. The only thing pleasant is the operator. And you must be an expert driver to put the trailer back in the tight spot!RIco C.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Bryan L.
I was improperly charged for insurance. I refused and was still charged waiting to see if I'll be refunded.MAURICE R.
Customer service person( a lady) was excellent and very professional..even practice social distance while providing great customer service..will definitely be my spot to rent trailers or future equipment from.. sorry I can't think of her name but im sure it can be researched so she knows she is doing a great job.John H.
El cliente no dejó un comentario.Tierra M.
The woman who helped me was incredible nice and professional! In saying that her establishment was not. The place was run down, dirty and a bit frightening. Maybe your company should help her fix up her home/place of business for future customers.Robin M.
No one there and it was like a junkyardJames W.
El cliente no dejó un comentario.Roger A.
El cliente no dejó un comentario.WINSTON W.
I would like to get a receipt I show how much I actually paid for the stores for they just charge me $69 I said none place you I didn't go over 25 miles on Cameron curiousJacqueline C.
Great service!??Marcus S.
i don't knowRonald W.
Find another contract because this location is one of the most unprofessional places I've been in life and I heard several customers have the same complaint.Raquel M.
My experience was very good with that locationFREDERICK W.
No improvement, Kimmie was awesome. I talked to her early and she said she would come back my pickup, which after her hours, and did exactly as she promised. I will definitely use this location again. Thank you Kimmie.Margaret S.
El cliente no dejó un comentario.Pamela G.
El cliente no dejó un comentario.Mia T.
El cliente no dejó un comentario.Michael A.
Rate was a lil high.Tabitha B.
El cliente no dejó un comentario.Laundis J.
El cliente no dejó un comentario.Matthew C.
store was listed as being open until 1230. i was there at 1210 and the doors were locked.Lisa S.
El cliente no dejó un comentario.Teyahn G.
The help with unit and checked all lights , very nice ladyDexter T.
El cliente no dejó un comentario.Alfreada C.
this location was ok the only issue I had was there is no restroom to use at location. The customer representative that worked at this location was professional, friendly, and very nice.Rosa M.
El cliente no dejó un comentario.Kevin M.
The truck return was horrible and took 18 hrs.linda S.
Everything was fine. Friendly professional both at pickup and return.Robin M.
El cliente no dejó un comentario.Roger A.
El cliente no dejó un comentario.Andre S.
El cliente no dejó un comentario.Inez L.
El cliente no dejó un comentario.RACHELLE G.
This location is open only between 8am-10am which is the kinda weird, I never see a busy run on odd hours. The service was great, the lady understood my needs and assistance me on what I should get.Stacey D.
Thank you for great customer service.Emma F.
Update website with correct office hours and have more than one person working in the office. When I went to drop off rental. no one was in the office. I called U-haul for instructions for the rental return.Alexis W.
I never thought a U-Haul would be so expensive. I would have saved more by renting a friends truck. I will never use U-Haul again. And I definitely would not recommend this location to anyone. It's dirty.Rayzine T.
El cliente no dejó un comentario.Tamara B.
I have rented from Uhaul exclusively for many years and found it very disheartening that I was told on the morning of my pickup that I had an outstanding ticket from 2016 from a prior rental. All of my information has always been the same and in all these years I have never received any type of notification as it related to this outstanding balance. I am very disappointed in how this was handled on behalf of Uhaul and especially in light of me never being notified.TERRANCE W.
El cliente no dejó un comentario.Kadada M.
El cliente no dejó un comentario.Andre E.
Customer service was excellent!Yolanda H.
El cliente no dejó un comentario.Aaron R.
I am not pleased with U-Haul I'm shocked where the place was my card was ran several times my card was blocked I was also charge for a storage fee wasn't happy about nothing that I experience what you are and I will not be using Uhaul againRenee S.
El cliente no dejó un comentario.veronica M.
El cliente no dejó un comentario.Britney G.
Great customer service.LISA M.
My experience left a lot to be desired, I was charged for something that I was not responsible for and not given the courtesy of a phone call. I used this site numerous times but this was my last time!!!Ronald P.
Great location, courtesy and prompt..Lorenzo S.
El cliente no dejó un comentario.Gloria B.
El cliente no dejó un comentario.Gloria B.
El cliente no dejó un comentario.JIMELL G.
Everything was awesome until I returned the van. The owner ( I am assuming) saw me outside the location when I parked the van. I was tired and unsure of where I was supposed to park the car. He yelled at me to park the car right. I did not understand him. He then stared at me threateningly. I will never Trent from this place again. Being yelled at is unacceptableJesse B.
El cliente no dejó un comentario.Linda R.
Staff was awesome, very friendly and did everything they could to get me on my way. There were reservation issues because the U-haul system would not accept my vehicle with a hitch mount, they had to force it through with a step bumper which was incorrect.Chad J.
El cliente no dejó un comentario.Darryl W.
El cliente no dejó un comentario.Olubunmi A.
I was told when I arrive to pick up the van that $100 deposit was needed on top of the $50 deposit I did online to reserve the van, but when I checked my account they took out $175 and when I brought the van back it only shows a $100 deposit. I feel that's fraudulent. Be honest and let the person know how much you need to deposit up front!Peter V.
It seems like no one is EVER there when its time to return the vehicle and it was only by chance someone was there when I picked up....Michele A.
Customers pick locations for various reasons mileage, conveniences or whatever. When uhaul changes the preferred location adjustments should be made mileage.danita W.
Equipment should be in the truck when paid forKenyawna H.
El cliente no dejó un comentario.Jonathan P.
El cliente no dejó un comentario.Enga T.
El cliente no dejó un comentario.Valerie C.
Machines needs to be updatedRieyanna B.
El cliente no dejó un comentario.Maurice C.
El cliente no dejó un comentario.Kendra B.
The gentleman that help me was amazingFrederick G.
El cliente no dejó un comentario.Tracy M.
Customer service was excellantDeborah H.
El cliente no dejó un comentario.rhonda L.
The drop off location didn't have any light to see what you had to do in order to return the truck.The yard was muddy and full of potholes.Ernest H.
Nothing everything was perfectenga J.
All is perfect just keep it upGeorge M.
El cliente no dejó un comentario.Doug M.
El cliente no dejó un comentario.Joseph H.
El cliente no dejó un comentario.ALFRIEDA H.
I paid for a $10 dolly but received the $7 dolly. The check in process was too much. It took to long.Vasheena B.
This is the first time I have experienced fast service. It took no time to rent the van.TANISHA R.
El cliente no dejó un comentario.Judith M.
Good experience keep up the good workCherhonda M.
The attendant at 6000 walker mill rd was great. I will rent from that location again.Ernest N.
Not on time or ready for appt. - literally sat at the pickup location 1hr and 30mins waiting for them to hookup the auto transport in which the signal light didn't work and had to wait for them to hookup another one. No one knew what was going on and moved without urgency of any sort. Major delay to my day. They credited us 10miles which does nothing for us because we only needed 50 to begin with. Seriously send a visitor to see the condition of this location. I had to use a portapotty without a roof in 33degree weather. I would like to follow thru with a complaint.Franklin H.
El cliente no dejó un comentario.Erika M.
El cliente no dejó un comentario.CHERYL C.
Dont quote one price & charge another. Dont leave customers unattended or not show up when it's time for them to return rentals. Dont give company number to call & no one answers the call or returns your call after you have left a message.tony B.
El cliente no dejó un comentario.ANDREA H.
El cliente no dejó un comentario.Eric M.
Office staff very professional and efficient. I would recommend them to anyone.Claire J.
El cliente no dejó un comentario.Gilsther N.
El cliente no dejó un comentario.Anthony S.
El cliente no dejó un comentario.ayodeji E.
I will go now where else....this location is Great......the staff is great..... especially Darryl.....thelma H.
El cliente no dejó un comentario.lashawn W.
Great ServiceMARCUS A.
El cliente no dejó un comentario.Angelique B.
El cliente no dejó un comentario.Michael B.