Customer Reviews for ALH Truck Rentals
(U-Haul Neighborhood Dealer)

1,199 reviews

44655 N Sierra Hwy   Lancaster, CA 93534
(Ave J//Lancaster Bl - Near MetroLink)

(661) 948-0260

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri-Sat: 8 am–5 pm
  • Sun: 9 am–1 pm

Services at this Location:

Contact Us

(661) 948-0260

44655 N Sierra Hwy
Lancaster, CA 93534
(Ave J//Lancaster Bl - Near MetroLink)

Services at this Location:

Office Hours

  • Mon-Thur: 9 am–5 pm
  • Fri-Sat: 8 am–5 pm
  • Sun: 9 am–1 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Outstanding customer service I would definitely recommend a friend

jacqueline simmons 
Rating:
5.0

Customer did not leave a comment.

Stacey Mason 
Rating:
5.0

Nothing great service

Eric Jackson 
Rating:
5.0

Owner or Manger very nice and took care of attacting trailer to hitch and detaching

Christopher bell 
Rating:
5.0

Customer did not leave a comment.

clivette gordon 
Rating:
5.0

There's no improvement needs to be made. Leonardo gave me everything I needed and is very professional.

Phyllis Price 
Rating:
5.0

Customer did not leave a comment.

KEITH ROBINSON 
Rating:
5.0

Customer did not leave a comment.

catera bacon 
Rating:
5.0

Customer did not leave a comment.

Jennifer Hubbard 
Rating:
5.0

Customer did not leave a comment.

geroge Dickerson 
Rating:
5.0

Nothing everything is going excellent at this time thank you

Dora Tilley-Getaw 
Rating:
5.0

Keep doing what you're doing, the process was seemless!!

Richard Murray 
Rating:
5.0

Customer did not leave a comment.

andrea hutchinson 
Rating:
4.0

Well I left the vehicle with more gas than how I received it, they would not credit me for it but yet they charged me for the 3 miles we went over, Not right and nor fair

Augustina McReynolds 
Rating:
5.0

Customer did not leave a comment.

Debra Beck 
Rating:
5.0

Nothing. A gentleman came righ out when we pulled up. He got us out of there really fast

Fred Salas 
Rating:
5.0

Customer did not leave a comment.

LANORDO ADAMSON 
Rating:
3.0

Customer did not leave a comment.

jose Guzman 
Rating:
5.0

Customer did not leave a comment.

angelitto chua 
Rating:
3.0

Was easy to work with just didn’t have trailer accessories for sale.

Gabriel Lopez 
Rating:
5.0

Keep doing what you’re doing Amen

CHARLES HARVEY 
Rating:
1.0

When I got to the place where the drop off there was nobody there we got there before closing time was had to call the customer service number to find out what to do there very irresponsible. Who knows how long they were gone because we got there before closing time so they’re closing the office before, the time they are supposed to be closing it I did before it to customer service because they were going to make a note and then I honestly think there’s somebody to go out there and he was going on because it did not look like anybody was there at all it was just abandoned

guadalupe rivera 
Rating:
5.0

I did not check the tires at the store but did when I got home and there was a nail in the left rear tire. Luckly I was not leaving till the next day and went and had it repaired close to me. It happens. When I returned the trailer, the gentleman reduced the price by one day, that was very fair. Always use U Haul when I need a trailer, I guess I know why! Thanks for the great service. Mike

Michael Grace 
Rating:
5.0

The staff was timely. The trailer was unhitched quickly and the representative even offered to remove the ball hitch so it wouldn't get stolen.

Al Wade 
Rating:
5.0

Customer did not leave a comment.

Christopher Bell 
Rating:
5.0

Great customer service

derrick RILEY 
Rating:
5.0

Great customer service 👍🏾👍🏾

Davon Ross 
Rating:
5.0

Customer did not leave a comment.

Gabriella Ochoa 
Rating:
5.0

Absolutely nothing, the price was perfect and the customer service excellent. Will definitely return.

Allan Garcia 
Rating:
5.0

Customer did not leave a comment.

darlene garcia 
Rating:
1.0

bad experience dont go here

humberto jr 
Rating:
5.0

Owner Was kind and very helpful. 😊

Jasmin Brandii 
Rating:
4.0

Ensure all equipment reserved is available. I had to make a run to another location to get a furniture dolly, on the day I was moving. Would have preferred to not spend that time running across town for a dolly when I had my entire crew waiting for me.

Renee Fisher 
Rating:
5.0

Customer did not leave a comment.

LANORDO ADAMSON 
Rating:
5.0

Staff was super helpful and kind . Made renting Easy and I will return.

Carlos Pinho 
Rating:
5.0

Customer did not leave a comment.

TRACY KELLY 
Rating:
4.0

Customer did not leave a comment.

Leticia De Leon 
Rating:
5.0

Customer did not leave a comment.

Mario Huertas 
Rating:
1.0

Customer did not leave a comment.

Connor Heykes 
Rating:
1.0

Don’t even be a uhaul

Lina Odea 
Rating:
1.0

Refund my money

Kyree Jones 
Rating:
5.0

Customer did not leave a comment.

Jose Victor Silva Garcia 
Rating:
2.0

The location is hard to locate and not in a very good area; however, the attendant was very courteous and helpful.

Melani Yellish 
Rating:
5.0

Great customer service, fast transactions. It always a pleasue doing business.

Jesse Salgado 
Rating:
3.0

Customer did not leave a comment.

Alicie Burrell 
Rating:
5.0

Leonardo was very professional and friendly great customer service .

MARCOS ARGUETA 
Rating:
5.0

He is very nice and helpful and he make sure you understand the complete process. I will be back if I need to rent any Uhaul equipment.

Quiana Billops 
Rating:
5.0

Customer did not leave a comment.

Shanise Reese 
Rating:
5.0

Customer did not leave a comment.

Lee Fields 
Rating:
5.0

No need anything

Silvia Olson 
Rating:
5.0

Customer did not leave a comment.

Lynette Scott 
Rating:
5.0

Trailer leaked and had a hole in the floor. Also, running lights did not work. One rear light was cracked and License plate light was broken.

Kevin Tolo 
Rating:
3.0

Customer did not leave a comment.

adrian salgado 
Rating:
5.0

The best place in lancaster to get a uhaul

ROBERT HAYWOOD 
Rating:
5.0

The representative demonstrated good customer/representative etiquette. He’s very accommodative, friendly with sense humor. He explored every Avenues to meet my needs. He’s highly recommendable.

Michael idowu 
Rating:
4.0

Fix the transmission on the truck

tyquwisha williama 
Rating:
3.0

Customer did not leave a comment.

David Rouzer 
Rating:
4.0

Customer did not leave a comment.

matthew hernandez 
Rating:
5.0

Great service and the owner was a nice guy!

Andrew Werbelow 
Rating:
5.0

Thank you for everything I appreciated your serves

Dora Tilley-Getaw 
Rating:
5.0

Customer did not leave a comment.

Dora Tilley-Getaw 
Rating:
5.0

Open earlier.

Michael Scovell 
Rating:
5.0

I do not see where you need to change anything . Everything was great , leanardo was a great person to work with. I do business there all the time

terry green 
Rating:
4.0

Customer did not leave a comment.

delores center 
Rating:
4.0

Truck was cleaned and ready to go, but once night set, noted the headlights were aimed very low and sideways, had to drive with high beams just to see a little of the road ahead of me. Visibility probably limited to 50%. Older style truck had a very short ramp making loading and unloading heavy items a bit more challenging. Most everything else worked well. Scheduled rental a few weeks in advance to make sure a truck was available at our local community, but had to drive over an hour each way to pick up the truck which was larger than requested and consumed more fuel with no additional compensation on a time schedule that was very limited as we had family coming in from out of town to assist with the loading process. Then we saw that insurance had been added to the contract which we had not requested as we had confirmed with our personal insurance company that they do indeed cover moving trucks under our existing plans. This was not noted until reviewing the final contract.

Wayne Craig 
Rating:
5.0

Customer did not leave a comment.

Craig Craig Sanchez 
Rating:
5.0

Customer did not leave a comment.

rashie williams 
Rating:
5.0

Customer did not leave a comment.

Javier Hernandez 
Rating:
5.0

Customer did not leave a comment.

ronald begando 
Rating:
5.0

dude at the spot was super nice and funny. answered all our questions. deserves a raise!

Mmaria Castillo 
Rating:
5.0

I really appreciate how understanding the manager was with my situation

Raymond Ramirez 
Rating:
5.0

Customer did not leave a comment.

Christopher Welch 
Rating:
5.0

Customer did not leave a comment.

DONALD DAVIS 
Rating:
3.0

Customer did not leave a comment.

Carlos Jimeneztamayo 
Rating:
5.0

Customer did not leave a comment.

Robert Howell 
Rating:
5.0

Customer did not leave a comment.

fabian hormozi 
Rating:
3.0

Customer did not leave a comment.

Lance Stoebling 
Rating:
3.0

Customer did not leave a comment.

Debra VanHolton 
Rating:
5.0

Customer did not leave a comment.

BARBARA SMITH 
Rating:
5.0

Like the fact that I can drop off rental after hours

Eduardo Guerrero 
Rating:
3.0

Customer did not leave a comment.

jose ramirez 
Rating:
1.0

Customer did not leave a comment.

pamela starks 
Rating:
3.0

When I pick up the truck the Gas gate show half tank so when I done I refilled back to half tank and they say that the gate was 9/16so they charge me extra $35 that it not Right

Lan Tran 
Rating:
5.0

Customer did not leave a comment.

rochelle Murray 
Rating:
5.0

Customer did not leave a comment.

CARMEN PARRA 
Rating:
3.0

Ensure when you do select to do everything online, it does not have to be done again in person. Do give me a reservation for when I can't get a vehicle and then tell me my reservation is ready and then change the times on me. This is a joke.

John Anderson 
Rating:
5.0

top notch first time ever having to use the roadside assistance and i was impressed from start to finish they had the tire changed and i was on my way in under 30 minutes

steven meakins 
Rating:
1.0

Customer did not leave a comment.

Carlos Beaver 
Rating:
5.0

Customer did not leave a comment.

Daniel Diaz 
Rating:
4.0

Lanardo is outstanding! He's a gentleman and very good at what he does.

J Gynther 
Rating:
5.0

Poor guys trucks keep getting stolen from him. Help him put low jack on his vehicles please.

Jennifer Pasewaldt 
Rating:
5.0

He was so nice and respectful.

Nicholas Potter 
Rating:
5.0

Customer did not leave a comment.

Gregory Javier 
Rating:
5.0

Personality, what can I say? If I need any rental equipment I will definitely be back here! Thank you guys for your help, will see you next time!

os Simmons 
Rating:
5.0

Customer did not leave a comment.

CHALA KELLY 
Rating:
1.0

Dont call the sheriff's for keeping rental extra days not everyone is a criminal you should try extending instead

BRENDA VILLALOBOS 
Rating:
5.0

Great customer service I was helped right away and answered all of my questions.

WAYNE WALTERS 
Rating:
4.0

Customer did not leave a comment.

NICHOLE LARRY 
Rating:
5.0

Customer did not leave a comment.

Francis Henderson 
Rating:
5.0

This location was great it was supposed to be picked up at a different location, but no one was there, so they changed me to this location, the other location screwed me up I didn't make my appointment so now I have to rent one next week as well

Alan Robbins 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

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