Customer Reviews for AL AMAAN Supermarket
(Distribuidor de U-Haul del vecindario)

1611 comentarios

20 Nugget Ave Unit 10   Scarborough, ON M1S3A7
(McCowen Rd one block north on Sheppard)

(416) 491-0068

Location Hours

  • Lun. - sáb.: 10 a. m. - 6 p. m.
  • Dom.: 10 a. m. - 2 p. m.

Services at this Location:

Contáctanos

(416) 491-0068

20 Nugget Ave Unit 10
Scarborough, ON M1S3A7
(McCowen Rd one block north on Sheppard)

Services at this Location:

Location Hours

  • Lun. - sáb.: 10 a. m. - 6 p. m.
  • Dom.: 10 a. m. - 2 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Davut K. 
Clasificación:
1.0

unexplained additiona charges on the day following the rental. No reason provided by staff at the facility, told to contact customer service.

Sydney A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shannon M. 
Clasificación:
5.0

Extraordinario servicio al cliente

sugirtharan M. 
Clasificación:
5.0

Maybe a quick wipe down with some cleaning wipes, otherwise no complaints, it was fast, easy and contactless. Trucks were fine, no problems whatsoever. Will definitely be coming to this location again, it's closer than warden location and you guys have trailers too! Gracias

Farzad A. 
Clasificación:
5.0

Great service and follow up... Friendly staff.

Brad S. 
Clasificación:
4.0

Not the cleanest of Uhauls , but the fella who worked there was very nice.

Reece W. 
Clasificación:
3.0

The building was dirty and smelled.

Andrew B. 
Clasificación:
5.0

Give a full tank of gas

JAWAHIRLALL S. 
Clasificación:
3.0

I was charged 3days for a 2day rental 👎👎👎

Marco L. 
Clasificación:
5.0

Good service

MIRSKY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Canpar Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

john G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHFAQMAHMAD AMI S. 
Clasificación:
1.0

Overcharged me for fuel. I even took a picture of the mileage and gas tank when I returned it and they still overcharge me for $25. I've sent email and called to get my credit back. But no reply.

Eric C. 
Clasificación:
5.0

Good service

Thejus M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Philippe L. 
Clasificación:
5.0

Great

Chi Fung Gideon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hao J. 
Clasificación:
5.0

Great customer service.

JAMESD B. 
Clasificación:
2.0

The 6' x 12" Trailer that I had rented came with a 5' ramp The rear gate supports were only 5ft wide I could not load my 5-1/2' garden tractor TOTAL WASTE OF TIME You need to advise customers of this shortfall

Paul S. 
Clasificación:
5.0

Best place for U-Haul rental never had any issues.

AZIM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

dominic L. 
Clasificación:
5.0

Very professional

WILKENST G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cleston C. 
Clasificación:
5.0

They scarborough staff were very helpful with attaching my trailer which was my first time. Much appreciated!

Antonio T. 
Clasificación:
1.0

System error, taking too long to process, some of the staff is rude and answer questions vaguely, they are too much people and there is not enough help

Phan Minh Thanh N. 
Clasificación:
5.0

Very helpful and considerate

SAJID M. 
Clasificación:
4.0

El cliente no dejó un comentario.

mohammed A. 
Clasificación:
2.0

Order a dolly...didn't get the dolly. No idea if I was charged for it. Also the guy at the front desk wasn't wearing a mask and he kept coughing.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

mengyao W. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRENCE C. 
Clasificación:
1.0

I was charged an extra day because the person was gone by that time and chose not to review camera footage to see when I dropped the keys at 4 pm on Saturday. I was also charges a $25 cleaning fee when i had broomed everything out of the smallest cube van. Lets be real, its a finite amount of space, not alot of work. Then he remade the contract on his own and just charged all this money on my card overtop what was already taken out a few days back. Usually when I rent, if I go over the preauthorized amount at the time of rental, the rest is done at time of delivery. I wouldnt recommend this location to anyone. Id have given it zero stars, but 1 is the least that ca be given...

Christian A. 
Clasificación:
5.0

Everything was great. The process was quick with no issues

Rafiul B. 
Clasificación:
5.0

Wonderful service

JOSELIN NESARAJ T. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARJOT SINGH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

yongtian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caroline M. 
Clasificación:
5.0

It was a great experience and the check-in and checkout process was very easy and professional.

Mushtaq S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sinnarajah S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robaidur R. 
Clasificación:
1.0

They charge too much if you did not provide fuel as much as it was in the beginning. It was only 10$ gas left to fill but they charged me or for 42$

Navroop D. 
Clasificación:
1.0

Please be honest to your customers

Ivan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
1.0

Worst customer service.

Dishankkumar P. 
Clasificación:
5.0

Thanks for the Uhaul. Will definitely rent again in the future

Gordon G. 
Clasificación:
3.0

The trailer was clean and in good condition, however the rear light for night driving were not working. Very dangerous. The break lights and indicators were fine though. Service at the shop was very nice. Helped me connect the trailer and made sure I was safe before leaving

NEIL F. 
Clasificación:
5.0

Fast, reliable service. I only rent trucks from them!

mohammed S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Istvan T. 
Clasificación:
5.0

Great experience.

Steve D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin L. 
Clasificación:
1.0

When I was drop the truck the guy he told me I will send u the final receipt later on what's this answer

JOSELIN NESARAJ T. 
Clasificación:
5.0

El cliente no dejó un comentario.

OYINDAMOLA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN U. 
Clasificación:
4.0

I did not refuel it according to the contract It just took 10 dollar fuel if i have done it But they charge me extra 72 dollar for this . It was my first time i was not clear with the rule but 72 dollar are too much u cost too me

navdeepsingh K. 
Clasificación:
4.0

El cliente no dejó un comentario.

krista S. 
Clasificación:
5.0

N/C

jigar P. 
Clasificación:
5.0

Best place to rent best service I recommend to other people too...best experience.

sohel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANJIT S. 
Clasificación:
3.0

Trailer lights did not work and they blamed it on my vehicle. After checking out my vehicle it was found there was nothing wrong with it meaning that the trailer was the issue. This does not surprise me as there was trailer wiring hanging out everywhere.

Brian R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Pawel L. 
Clasificación:
1.0

We caught bedbugs from the truck.

neil B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anilaben P. 
Clasificación:
4.0

The truck's alignment is off to the left and tire pressure warning was on all the time indicating rear right tire needed air. The truck was relatively clean.

TianYu D. 
Clasificación:
1.0

I hope I never have to deal with U-Haul again in my life. I have used them every Saturday for the last 5 weeks and 4 out of 5 experiences were very very bad. I was promised a call twice by a district manager and have yet to receive one

Lincoln E. 
Clasificación:
1.0

Uhaul is great but the truck was dirty when I rented it and I only had it for about 6 hours yet I was charged a $25 cleaning fee

Steven S. 
Clasificación:
2.0

Better maintenance of trucks, it felt dangerous to drive with the steering not aligned.

Muhammad Q. 
Clasificación:
5.0

Excellent customer service and I have rented from this location over 7 times and it is always such a great experience when dealing with this location.... Will definitely be back when I need a trailer or truck.

ryan S. 
Clasificación:
3.0

I was unlucky enough to show up at the prebooked time, to find two people in line in front of me. I don't think they prebooked their rental, so getting those people booked in slowed me down. In summary, book online since it speeds things up with you pick up your vehicle. Remember to bring your mask!

Frank M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Junaid S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danny T. 
Clasificación:
1.0

(1) Truck was extremely dirty. Sticky substance was on the floor of the cargo and lots of debris. (2) Fuel was falsely charged and refunded. However, HST on the fuel amount was not refunded. (3) Insurance was expired in June this year. The owner said that 'showing my contract paper' would be sufficient just in case. However, there was no clause on the paper regarding the insurance. (4) Fuel was just above 1/4 but the owner marked on half line. I filled gas to the half line to avoid any arguments. However, the owner firstly charged the fuel on the receipt with HST and refunded only the net amount without HST. I found this later because I was super tired after moving. I was lucky to catch the false charge.

Grham M. 
Clasificación:
5.0

El cliente no dejó un comentario.

abdul B. 
Clasificación:
4.0

The lot needs a serious re-paving, it's ridiculously uneven. Although, I don't think that's U-Haul's responsibility.

Anthony A. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOUNG K. 
Clasificación:
5.0

I didn't know where the lock box was at first. Excellent experience besides that!

Coi L. 
Clasificación:
1.0

You guys need to check your truck mechanically the truck I got needs a alignment also transmission not shifting on time

hifzurrahamman H. 
Clasificación:
1.0

The rerun day is wrong, I was over charged.

zhe L. 
Clasificación:
1.0

I was charged a cleaning fee for plastic material that was in the truck before I picked it up. There was terrible communication with the specific location, they stopped answering my calls after I brought up the complaint. I will never use uhaul again, it was my first experience but it was absolutely terrible.

Adam T. 
Clasificación:
1.0

the location was a combination of a uhaul and a meat shop, a horrible location.

MAURICIO T. 
Clasificación:
5.0

This is my 4th time dealing with this location.... The gentleman is unavailable helpful and will be back again...m been a pleasure to deal with them.....

ryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandeep S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KISHORE H. 
Clasificación:
5.0

This location is my favorite. I had to visit two others before finally receiving service at this one. I originally booked at 2950 Kennedy rd. Terminal was down and was told my reservation was sent to the closest uhaul at 1555 warden. Waited 20 minutes just to find out the reservation was in fact not here. 30 extra minutes

Lateeshia S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eddie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jon M. 
Clasificación:
5.0

Ibrahim was an amazing individual, made us feel welcomed.

rodrigl S. 
Clasificación:
5.0

Online check in was perfect

King Fai L. 
Clasificación:
5.0

Well known service

sugirtharan M. 
Clasificación:
1.0

They added 2 extra days rental to my contract when it was returned on time.

David H. 
Clasificación:
1.0

Owner/operator did not wear ppe correctly, did not enforce other guests to wear PPE indoors. There was an open air butcher shop with two men also not wearing PPE.

Brendan B. 
Clasificación:
3.0

Critiques specific to this location: 1. Please clean up the truck 2. Provide me with appliance dolly when ask for it in my reservation 3. Educate your employee about customer service: a worker in this location (20 Nugget Ave) called me the next morning and was extremely rude after knowing I had an accident. He asked me to call uhaul hotline again to report the accident which I did the day of. When I asked why I should do that AGAIN he just said he couldn't find the information/note. The guy then hang up on me. Out of worring, I called back and was being cooperative and willing to provide information, he remained extremely rude, refused to communicate, and insisted on me calling AGAIN which I didn't need to as it turned out. He is the source of my frustration in this entire uhaul experience, NOT the accident itself.

Zhongmin L. 
Clasificación:
3.0

defective equipment that landed me with a ticket. lights were not working.

Phillip K. 
Clasificación:
1.0

I ordered my uhual for 12 and it was approved but 10 minutes later I recieved and e-mail stating my pickup time had been changed to 3:30. The app said I would be able to pick up and check in at 2:30. I arrived at 3:20 to see that my truck was not at the location. The worker was not polite or wearing a mask. The Truck arrived after 3:40, I was then invited back into the store by the maskless worker to pay for everything I repeatedly stated I choose mobile pickup, finally I was told “then go outside and do it then” which is all I wanted but I assume the app wasn't registering the vehicles location until he recorded it online. So I get the vehicle and its a bit of a mess with used tissue in the cab and cardboard boxes in the back. Because clearly in his haste the worker didn't check. Either way I'll be choosing other locations for all future uhual rentals.

Arren Y. 
Clasificación:
5.0

You are the best

rakesh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

G A. 
Clasificación:
1.0

Today on October 20/2020 contract number 81834290, I have rent the van at this location, while I was at this location no question was ask when I requested the contract copy , I was told will be received by mail , after returning the vehicle , I have notice on my email without my knowledge coverage was added on the contract for 30 dollar, it was added without my knowledge. Please waive that premium My name in Sithamparapillai Tharmarajah and the phone number 416-720-1793

dharmaraj D. 
Clasificación:
1.0

Upsetting experience, phone reservation agent said locations close to home did not have trailers available next closest one was this location and we can return closer to home, later that day we received a call and text that we must return to pick up location due to it being a in town rental. Trailer also had broken and half repaired wiring resulting lights did not work properly, agent was aware and also took photos

Danielle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ian S. 
No se han enviado comentarios para esta ubicación.

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