Customer Reviews for AJ Service Repair
(U-Haul Neighborhood Dealer)

432 reviews

39 Fairforest Way   Greenville, SC 29607

(864) 438-0832

Office Hours

  • Mon: 9 am–3 pm
  • Tue: 9 am–2 pm
  • Wed-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 4/29/2024: Closed
  • 4/30/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(864) 438-0832

39 Fairforest Way
Greenville, SC 29607

Services at this Location:

Office Hours

  • Mon: 9 am–3 pm
  • Tue: 9 am–2 pm
  • Wed-Fri: 9 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 4/29/2024: Closed
  • 4/30/2024: Closed

Show All Hours

  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The self service checkout drop off was good.

Jonona Govan 
Rating:
3.0

Vehicle was clean inside. Brakes whistles. Bumper looks like it was clamped back on

Katrina Aiken 
Rating:
5.0

Customer did not leave a comment.

Michael Emore 
Rating:
5.0

Customer did not leave a comment.

Gregory Robbins 
Rating:
4.0

The truck clean, however it was hard to hold in the road, meaning either the steering mechanism need service or the front tires are out of line. The service was great. I needed additional time on the rental and it was granted with no problem. I will use U-Haul again, just hoping for a better maintained truck.

Emma Washington 
Rating:
5.0

Everyone was so friendly and helpful, even the cat!!!

David Hembree 
Rating:
5.0

Customer did not leave a comment.

Meaghan Hallock 
Rating:
5.0

We dropped off after hours but easy to find and plenty of room to park our trailer

Patricia Hatch 
Rating:
5.0

Nice and friendly staff when I picked up rental.

Stacey Anderson 
Rating:
3.0

The morning I was to pick up my rental, I was called and told they were closing early and I'd have to use the app to check in and get my rental via the lockbox. When doing so I found that they forgot to put my appliance dolly in the back. This was required for the moving we needed to do. Since no one was there, I made note on the app, but never heard back. When we got home with the truck we called Uhaul corporate who removed the dolly charge and sent us to another location to get a free dolly. Once there, that location had no idea what we were talking about so we had to make more phone calls from there. Finally we were able to secure a dolly ~ 2.5 hours after our pick up. We lost that time and put extra miles on the truck while rectifying. As a result of losing that time, I had to rush over to return the truck and was charged a fuel fee of $45 for ~ .125 tank of gas (~20 miles) of driving. It's stressful enough moving, but this Uhaul experience only escalated the stress levels and left us feeling taken advantage of with time and money lost as a result and without any acknowledgment or attempt to make it right.

Eric Farrell 
Rating:
3.0

Pouring rain and I had to walk a quarter mile in ankle deep water to get to the truck. It was parked between 2 others with only a foot between which was very difficult to back out. Other places bring the truck to the office.

MICHAEL HIVELY 
Rating:
4.0

Customer did not leave a comment.

MILTON SULLIVAN 
Rating:
2.0

better customer service

Leeyah llewellyn 
Rating:
5.0

Customer did not leave a comment.

Jia-Asia Hines 
Rating:
5.0

Customer did not leave a comment.

Anne Marie Weaver 
Rating:
5.0

Best place to drop off Uhaul !!! Great and friendly people

VICKI MCGINNIS 
Rating:
5.0

Customer did not leave a comment.

Kaiyuan Zhang 
Rating:
3.0

Customer did not leave a comment.

Matthew Wall 
Rating:
5.0

Second time I've rented from this place. I always get the new cargo van and its awesome!! The women at the front desk.. Tami? .. is super nice and the cats are funny. Great location near I-85. I didn't know my reservation self-cancelled and she was able to get me right back in a van.. close call, but she saved me! Thanks for the on-going excellent rental experiences!

christopher krochmal 
Rating:
3.0

Customer did not leave a comment.

DREW SEIM 
Rating:
4.0

Customer did not leave a comment.

Deborah Burch 
Rating:
4.0

Customer did not leave a comment.

Deason Smith 
Rating:
3.0

Customer did not leave a comment.

Tawanda Goodman 
Rating:
5.0

Customer did not leave a comment.

Clay Farr 
Rating:
3.0

Despite my initial reservation, I was then bounced around to 2 additional rental centers, before I got confirmation that the U-Haul vehicle that I needed was available.

Kenneth Laustsen 
Rating:
4.0

Customer did not leave a comment.

Jon Mihalic 
Rating:
5.0

Quick and easy! Thanks

Bob Glaser 
Rating:
5.0

Customer did not leave a comment.

Cesar Parra 
Rating:
5.0

Location was easy to get to, check-in instructions and getting the keys went smoothly, equipment was in good shape as well. This was my first U-Haul experience and it was fantastic!

Nicole Bowen 
Rating:
3.0

When returning equipment after hours, the lot was full and there was no guidance on where to park vehicle.

Stephen Carlson 
Rating:
1.0

Customer did not leave a comment.

Sergei Tyryshkin 
Rating:
3.0

Cab smelled like cigarette smoke.

Kayla Henn 
Rating:
5.0

Customer did not leave a comment.

Nicholas Athanas 
Rating:
3.0

Although the Facility is an older Facility, the amount of available Inventory and the condition of the Inventory was better than we expected. Would definitely recommend and we will also rent from there in the future.

John Renner 
Rating:
2.0

Customer did not leave a comment.

James Johnson 
Rating:
3.0

Customer did not leave a comment.

stephen wilson 
Rating:
3.0

I was charged an extra day. The equipment was returned early. I will rent from another company in the future.

Ricky Snyder 
Rating:
4.0

Pickup and vehicle was fine, but I was charged for fuel after dropping it off. I do not agree with the charge as I returned the vehicle with more fuel than when I picked it up.

BARRY ENQUIST 
Rating:
4.0

The employee was pleasant to work with. The truck I had was terrible and shouldn’t be rented out. The engine light was on, the steering wheel wasn’t straight because the truck needed a wheel alignment and probably a tuneup. As a whole Uhaul as a company need to upgrade need upgrade trucks. It 2023 I should have to hand roll my windows up and fix the side mirrors with my hands lets be real.

FELICIA NOEL 
Rating:
5.0

Great service always

Gary Visage 
Rating:
5.0

Very happy with the trailer.

Larry Chaneyfield 
Rating:
5.0

Customer did not leave a comment.

Brantley Armstrong 
Rating:
5.0

Customer did not leave a comment.

Eric Marsh 
Rating:
5.0

Customer did not leave a comment.

JAMES IACUONE 
Rating:
3.0

All locations should accept one way rental returns. All sites should have pull through or adequate turn around areas.

Al Sorrentino 
Rating:
4.0

The gentleman who made the reservation, was very helpful and took care of rental in the best way possible.

Philip LaTourette 
Rating:
5.0

The owner of this location went above and beyond any Uhaul location I have been too. He helped me to troubleshoot my tow vehicle issues. I highly recommend using this location and plan to do future business.

James Hendricks 
Rating:
5.0

Very simple process and vehicle is ready to pickup

Srikrishna Thatavarthi 
Rating:
3.0

I was unable to drop off my UHaul at my location due to the fact that the UHaul I was given had a faulty transmission.

Erin Cox 
Rating:
5.0

Customer did not leave a comment.

Jeff Bowyer 
Rating:
4.0

Customer did not leave a comment.

Katherine McLaurin 
Rating:
4.0

Customer did not leave a comment.

LINDA ADAMS 
Rating:
5.0

Customer did not leave a comment.

William Jeter 
Rating:
5.0

I have found this location is the easiest for pickup and drop off. It always helps to check out on line - so you can process quickly. They always seem to have trucks available.

James Sorensen 
Rating:
5.0

Customer did not leave a comment.

Cathy West 
Rating:
5.0

Customer did not leave a comment.

erica bateman 
Rating:
5.0

Customer did not leave a comment.

Ramona Cochrane 
Rating:
3.0

Customer did not leave a comment.

Owen Clough 
Rating:
5.0

Customer did not leave a comment.

Andrejs Morhats 
Rating:
4.0

Good equipment, friendly and knowledgeable personnel.

Robert Cass 
Rating:
5.0

Customer service was polite and knowledgeable i wouldn't change a thing. Thank You.

Rhonda Davis 
Rating:
2.0

I never received the furniture pads, but there was no where in the app for me to take pictures, so I had to eat the charge.

Mykal Moore 
Rating:
5.0

💪👏

leopold Maboko 
Rating:
4.0

Customer did not leave a comment.

Roddy Allen 
Rating:
5.0

Thank you.

MARY MALONE 
Rating:
5.0

Customer did not leave a comment.

Deborah Danahy 
Rating:
5.0

Customer did not leave a comment.

Hector Sanabria 
Rating:
5.0

Customer did not leave a comment.

Buford Mason 
Rating:
5.0

Customer did not leave a comment.

William Reed 
Rating:
2.0

Customer did not leave a comment.

Caleb Fowler 
Rating:
4.0

Customer did not leave a comment.

Byron Battle 
Rating:
5.0

Very friendly customer service

Debra Dunlap 
Rating:
5.0

Everything met my standards.

TRARIS NEWMAN 
Rating:
5.0

Customer did not leave a comment.

WILLIAM BRADLEY 
Rating:
1.0

Intake canceled my reservation, put in wrong address and caused me to have to travel 25 miles out of my way to return truck. Also, despite decline MoveSafe on resy, I was billed for it.

Kurt Rozelsky 
Rating:
5.0

The experience was very nice and the staff was very accommodating. Nothing but all good things to say.

JAMES JOHNSON 
Rating:
4.0

Customer did not leave a comment.

Brandon Parris 
Rating:
4.0

Customer did not leave a comment.

John McKeever 
Rating:
5.0

Customer did not leave a comment.

Ashley Barnhill 
Rating:
2.0

Workers were borderline rude and unwilling to help. Truck was parked far away and dolly not connected

Pamela Davis 
Rating:
5.0

Customer did not leave a comment.

KIM DUNN 
Rating:
5.0

Customer did not leave a comment.

Ernesto Chaprro 
Rating:
5.0

Customer did not leave a comment.

Stan Hunnicutt 
Rating:
5.0

both pick up and drop off ladies were excellent and very friendly.

David Contreras 
Rating:
2.0

My uhaul rental had a leak somewhere and all of my stuff in the attic/back area got soaking wet and damaged a few items.

Casey Allen 
Rating:
5.0

Great experience and friendly staff. They worked with me to meet my every need. Great job.

Brock Tubre 
Rating:
5.0

Customer did not leave a comment.

Thomas Maciejewski 
Rating:
2.0

Lady there acted too busy to bother with me. Truck was parked far away and windows fogged and iced over. The man there was just plain unfriendly. I had never done this before and just needed some instruction.

Pamela Davis 
Rating:
5.0

Customer did not leave a comment.

Matthew Nelson 
Rating:
5.0

Very friendly and quick customer service!

Lauren Evett 
Rating:
3.0

The place was closed sign cleared stated truck was dropped off within hours of operation. Nothing stating why the location was closed. just seem unprofessional.

Anfrene Mason 
Rating:
3.0

Customer did not leave a comment.

Margaret CHRISTY 
Rating:
4.0

Customer did not leave a comment.

Gregory Murray 
Rating:
5.0

Customer did not leave a comment.

JOHN TRAMMEL 
Rating:
5.0

Customer did not leave a comment.

Skip Hall 
Rating:
5.0

Great staff, did everything to make this experience as easy as possible for us. Had what we needed on site.

SHARON G DUNN 
Rating:
5.0

Nothing

william morales 
Rating:
5.0

Customer did not leave a comment.

keith Jeske 
Rating:
5.0

Excellent service, no recommendations for improvement.

Ralph Herkert 
Rating:
5.0

great experience!

Michael Arias 
No reviews have been submitted for this location.

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