Customer Reviews for AGB 101 Bowness
(U-Haul Neighborhood Dealer)

170 reviews

34 Maguire Rd   Ocoee, FL 34761
(On the Corner of Franklyn and Maguire Rd)

(407) 347-6700

Office Hours

  • Mon-Fri: 7 am–3:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(407) 347-6700

34 Maguire Rd
Ocoee, FL 34761
(On the Corner of Franklyn and Maguire Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–3:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Perfect

Anny Cezar 
Rating:
3.0

After pulling the truck into the parking area and getting out, the lady asked us to back it into a tight spot. We did but aren't sure why we were asked to do that when 2 employees were standing there. If we had hit something, would we be responsible? We should have declined.

Diann Babel 
Rating:
2.0

Vehicle had an oil leak which ended up on driveway, vehicle returned with more gas than when collected but still charged for an additional 3 gallons

Guy Hawkins 
Rating:
5.0

Great value and great customer service. Truck and dolly worked fine. I recommend this location. Nothing fancy, no frills, easy in and easy out! HAD A CONVENIENT DROP OFF.

James J Fulmer 
Rating:
1.0

The truck i rented literally almost killed me!! The driver side tie rod completely broke off while driving, luckily I had just got off the interstate.. im im pain and i would warn people to NOT TRUST this location or any of the 24/7 share places

alicia walker 
Rating:
4.0

Engine light came on

Darrin Hubbart 
Rating:
4.0

Customer did not leave a comment.

Mary Perdue 
Rating:
1.0

Customer did not leave a comment.

Lauren Walsh 
Rating:
1.0

Old truck. No usb, no cruise control. The 20 footer I reserved was not available. Had to use 15 footer. Not big enough. Never use them.

joe townsend 
Rating:
2.0

The equipment was well maintained in terms of mechanical and function. But it was really dirty on the inside of the passenger seats. The personnel was very polite, friendly and helpful. The location is not very nice inside a location with no pavement and mud.

Mauricio Romero 
Rating:
4.0

Customer did not leave a comment.

Melissa LaFrance 
Rating:
5.0

Keep up the same competitive rates and offers Uhaul is Americas go to !!!!!!! Thank you to the team staff and faculty members of uhaul !!!!! Thanks again

Hung nUGYEN 
Rating:
1.0

Have clear and concise instruction beforehand about where to drop off not have it have the original pick up location as drop off as well and driving unnecessarily back and forth putting more miles and then charge us for the mileage it’s ridiculous because the drop off was changed once arrived to the original place huge inconvenience to us and unnecessary money wasted had to take an Uber at 1 am to get back to our vehicle

Noruwa Idahosa 
Rating:
5.0

Customer did not leave a comment.

GUTENBERG DOR 
Rating:
3.0

I was charged $35 for fuel after on driving 25 miles round trip and I added fuel to replace what I used. My issue is who do you contact when you have this problem.

Maury Tillman 
Rating:
5.0

Customer did not leave a comment.

William Armas 
Rating:
3.0

Was unable to use the van to the full ability because of oil that was in the back cargo area

Duane Harris 
Rating:
4.0

Customer did not leave a comment.

John Nestel 
Rating:
5.0

Put a entrance sign at door!

ALEEYAH COOPER 
Rating:
4.0

Customer did not leave a comment.

Sammie Smith 
Rating:
5.0

They are nice people

Daniela Felix 
Rating:
3.0

Location hard to find via gps. Entryway not easily marked. Mom's attic had water in it.

Rebecca Whitney 
Rating:
4.0

So my original reservation was for apopka, but that location decided to cancel my reservation while i was standing in the office waiting in line to check out. They reserved this location for me, but didn't tell me it was closed and I'd have to do the online checkout. The online check out took me quite awhile to do.

Justin sciacca 
Rating:
5.0

Customer did not leave a comment.

Kellyn Trabanino 
Rating:
2.0

Customer did not leave a comment.

Connor Falaguerra 
Rating:
4.0

Customer did not leave a comment.

Richard Bailey 
Rating:
5.0

Customer did not leave a comment.

Isaac Gaines 
Rating:
2.0

Over charged me for one hour over and then called me looking for the van even after returning it.

Mathew George 
Rating:
5.0

The lady at this location was very helpful and efficient. Great service!!

Rosana donadio 
Rating:
4.0

man was helpful - offered to back truck in for me. I was VERY UPSET that i got a 1-way rental, but the rental rate did NOT include enough miles to get from one location to the other. I had to pay an additional fee when I returned the truck.

Vicki Zander 
Rating:
1.0

I reported this experience and was told I have a $40 coupon credit. Because at scheduled and paid in advance for a truck and equipment made calls to confirm and did not rcv truck ordered and did not have lift that i already paid for. Was traveling out of state and person was not there had to wait and still did not have what I paid for. Due to having a bigger truck than budgeted ended up paying more in gas and movers had a difficult time moving. I would like to use my coupon for my next move

ALICIA ROBINSON 
Rating:
5.0

Same as above excellent experience at both ends.

Sandra DeNoon 
Rating:
3.0

Customer did not leave a comment.

Marcello Antonelli 
Rating:
5.0

Customer did not leave a comment.

DINESH SEELAM 
Rating:
5.0

Customer did not leave a comment.

David Williams 
Rating:
5.0

Customer did not leave a comment.

ROBERT OSTROWSKI 
Rating:
4.0

Customer did not leave a comment.

LIYEAM GOMEZ 
Rating:
5.0

Customer did not leave a comment.

Jose Tobar 
Rating:
5.0

Great customer and much faster than the other locations near me.

Edwin Botero 
Rating:
2.0

Update hours of operation - online says it was open 7am until 10 pm - at 5 pm it was closed for the weekend.

Howard Lopater 
Rating:
5.0

Customer did not leave a comment.

Dave Bishundat 
Rating:
5.0

Customer did not leave a comment.

William Armas 
Rating:
5.0

Customer did not leave a comment.

William Armas 
Rating:
5.0

Customer did not leave a comment.

William Armas 
Rating:
3.0

The process on the phone is not easy. It kept giving me an unsecured message (WiFi was off) and I would get kicked out and not able to go back. I couldn’t finish sending pics of the truck damage without X stickers. You should send someone to check the truck after each customer as the tire light was on before we left. The person who called and verified me was not at all friendly to my friend. If you have a no contact process I would at least have the person calling to verify the driver be more friendly and not just hang up. I will avoid this way of renting a truck again and just find an in person location to avoid all of the issues.

Judith Fosnaugh 
Rating:
4.0

Customer did not leave a comment.

CARLOS DIAZ 
Rating:
5.0

Customer did not leave a comment.

David Carlos 
Rating:
5.0

Customer did not leave a comment.

Cruzmae Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Phylleshia Hollins 
Rating:
3.0

Customer did not leave a comment.

Concepcion Onix 
Rating:
2.0

They told me I wouldn’t get charged extra if we didn’t return Friday because in their words they were closed and after that I got charged and when I called to ask they hung up on me and would not answer, had to call customer service and after waiting 45 mins and they couldn’t help. Definitely wouldn’t recommend

Kiria Liz Ferris 
Rating:
5.0

The price was high a month earlier I rented one from kingsland Georgia to Apopka Florida and it was over one hundred dollars cheaper

Robin Tiedemann 
Rating:
1.0

Customer did not leave a comment.

NICHOLE SWAZO 
Rating:
5.0

Fast online reservations and great customer service! Thanks for making our move a whole lot easier and way less of a hassle! Everything was straight forward and easy to complete! Finished way ahead of schedule!

Aaron Leventhal 
Rating:
5.0

Customer did not leave a comment.

Eric Ploth 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ARMAS 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ARMAS 
Rating:
2.0

Customer did not leave a comment.

Marisol Darge 
Rating:
5.0

Customer did not leave a comment.

WILLIAM ARMAS 
Rating:
5.0

Customer did not leave a comment.

CARLOS CLARK 
Rating:
3.0

Only had quarter tank of gas and truck smelled bad.

Dino Gerardo 
Rating:
5.0

Customer did not leave a comment.

Alida Hernandez 
Rating:
5.0

Customer did not leave a comment.

Jason Hughes 
Rating:
4.0

As a drop off location was fine. It was hard to find. You had to know where you were going.

JIM VENTIMIGLIA 
Rating:
3.0

Customer did not leave a comment.

Jerome Chisolm 
Rating:
5.0

Customer did not leave a comment.

Paul Hilson 
Rating:
3.0

Customer did not leave a comment.

Orin Hampton 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MALONEY 
Rating:
5.0

Very nice staff!

annie daughtry 
Rating:
4.0

I think this is a great way to rent a vehicle, especially on short notice and just for a few hours. My only complaint was since it was my first time doing it it took me twenty minutes to check in, so I lost that amount of time off of my allotted time and ended up rushing at the end and didn’t have time to fill the gas tank. Other than that the experience was great!

Holley Paris 
Rating:
4.0

Customer did not leave a comment.

Justin Ravidau 
Rating:
5.0

Customer did not leave a comment.

Alderson Thomas 
Rating:
5.0

Add sign to main office for ID.

Ramon Delgado 
Rating:
5.0

Arrived early for appointment and met with support person. Was shown the vehicle and he explained the possibility of making sure that you can lock the vehicle with the key in the ignition and that would require a pop n lock to come and unlock the door. We both went over the vehicle and verified mileage. Very friendly and helpful person. Would def use them again !!!

Richard Roos 
Rating:
5.0

I didn’t see a guide in the app or the email about how much gas to put in tank to return to previous level like there is in the paper contract that used to be given prior to using the app.

Mariano de la Mata 
Rating:
5.0

I return the truck and I Pay, 5 minute later I decide to rent the same truck and they don’t want to cancel the transaction from the first rent so I can continue to use it. So I rent the truck and I had to pay like the first rent. And I put more gas that supposed to and no credit or something. Other thing was perfect.

rafael rivera 
Rating:
3.0

Customer did not leave a comment.

Tod Cowper 
Rating:
4.0

Was a little hard to find someone to talk to for the pick up/ return of rental

Sackett Deakota 
Rating:
5.0

Pick up was excellent.

lynde mims 
Rating:
5.0

Customer did not leave a comment.

PATRICIA HUDDLESTUN 
Rating:
5.0

Customer did not leave a comment.

juan arias 
Rating:
2.0

I was told it would be $37 and they charged me another 25 why

teresa bugara 
Rating:
5.0

Customer did not leave a comment.

Jewel Fitzpatrick 
Rating:
3.0

Customer did not leave a comment.

Betty Meier 
Rating:
5.0

Not much room to park. Otherwise nice facility.

Sammy Cerissi 
Rating:
5.0

Love this guy. Extremely nice and helpful

Viviana Miranda 
Rating:
5.0

Customer did not leave a comment.

Kenneth Andrews 
Rating:
5.0

When I git the truck loaded and ready to move, the truck would not move so I turned the truck off and restarted then everything went well. Everyone was helpful who I was in contact with.

Roxanne Leholm 
Rating:
5.0

Customer did not leave a comment.

Ronald Gross 
Rating:
5.0

nothing, just keep doing what your doing. Very friendly.

Christopher J Marzak 
Rating:
4.0

Customer did not leave a comment.

Timothy Spivey 
Rating:
3.0

I was advised at the time of pick there would be a 100 dollar deposit because I used a prepaid Visa. When I Got my deposit back it was NOT the full amount there was a EZ Fuel deduction in the amount of 23.38. I have photos of the mileage and gas when I picked up the truck and when I dropped it off. Ot was more than 3/4 of a tank. This would be the second time I have rented with Uhaul and you guys have lied about the gas. I will NOT be renting from you guys again this is ridiculous.

Chartiara Mackroy 
Rating:
5.0

Customer did not leave a comment.

William Armas 
Rating:
3.0

Online experience was awful!

Wallace Buchanan 
Rating:
1.0

Nobody home. Drop off spot filled with trash. Poor signage. Awful.

Jack Williams 
Rating:
5.0

Customer did not leave a comment.

Anthony culpepper 
Rating:
3.0

Customer did not leave a comment.

Vanessa Hutson 
Rating:
5.0

When plugging in the address, taken straight from the website, to my GPS it did not take me to the correct location. It took me to an open field 2 miles away. However, when I called the man I spoke to was very helpful in finding the correct place.

Katelyn Crawford 
Rating:
1.0

William, the representative who I worked with at this location, caused this to be an unfavorable experience. He did not accurately represent the mileage on the truck at pick up. He also charged me for the moving insurance although I declined it during my online reservation and although he did not ask me if I wanted it during check in.

Ehren Steiner 
Rating:
5.0

Customer did not leave a comment.

Walter Brown 
No reviews have been submitted for this location.

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