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Shannon S | Overall ExperienceCustomer Reviews for Affordable Storage Llc
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy and convenient to get in and out of
Karen B | Overall ExperienceOnly issue we found was in the date we moved. We moved out on the April 1st rather than the 6th. My husband called and spoke with someone that day to let them know. The refund $ difference is minor so we didn’t say anything about it. All else was great.
Julie D | Overall ExperienceThis storage facility and current employees are absolutely amazing and so accommodating. They let me transfer storage units fast and timely and were always very helpful with any questions and or needs I had. When I informed they I wanted to cancel my lease they were also very polite and helpful and I paid for storage in advanced and didn’t even ask for a refund and it looks like they are refunding me back regardless since I wasn’t there for another month like I intended. I definitely would recommend and if I ever need storage again I will for sure be a returning customer.
Serena S | Overall ExperienceGood service, excellent price! I am already recommending to friends
Michael C | Overall ExperienceLoved it the owner Know how to run a business 👍
Andrew P | Overall ExperienceI often recommend this facility. Everything was great!
RICH B | Overall ExperienceI had 3 different storage units over the span of a few years at this facility. Never ran into any issues. One time I was having trouble closing the door due to ice build up and the staff noticed via the cameras. A gentleman came over with an ice-breaker and helped solve the problem. This is a great facility with decently priced units. Highly recommend.
Bryan A | Overall ExperienceNever even moved in. As soon as I realized it wasn't heated. I canceled. It's all over the phone. 3rd party feel. I'd rather deal with management being at the location. Maintenance guy seemed ok, helpfully. Code didn't work at front gate at first. But was sorted out.
John D | Overall ExperienceEverything perfect including location
DONALD E | Overall ExperienceEasy access and convenient.
Connie W | Overall ExperienceThank you so much for all your help. This is a nice place to store your stuff!🙂
Karla G | Overall ExperienceNever saw the unit ordered it online but didn't use it
Leland J | Overall ExperienceI only wished the the facility was accessible later than 9 pm. Otherwise this is a reasonably priced, clean, secure convenient storage facility.
James E | Overall ExperienceI never had an issue with this facility. They kept the lanes plowed, the few times I went in winter, it was easy to get to my unit. The hours were very convenient, and when I moved out, the staff was very courteous.
LETHA B | Overall ExperienceI have used this storage facility several times throughout the years and I will continue to use them if I have a need for their services. Renting was quick and easy and the rates were very affordable. The location was very convenient for me.
Michelle H | Overall ExperienceABSOLUTELY AMAZING EXPERIENCE. Helpful, friendly and very easy to manage and pay bills. Thank You!
Eddie D | Overall ExperienceNever had to talk to a single person while renting here and that is a good thing. I signed up to rent online, got my unit number and gate code in an email. I knew where to go and didn’t need any help whatsoever. If you have half a brain you don’t need someone to tell you how to move in. Very convenient location and the space was just what I needed
Soveyra R | Overall ExperienceIt was easy and convenient Thank you
Jan W | Overall ExperienceSo appreciating that all the staff is incredibly helpful and will highly recommend Affordable Storage to all of my friends or those that I hear are looking for storage units. Thank you!
MARY T | Overall ExperienceIf we needed storage for our things again, we would not hesitant to contact Affordable Storage. We also liked that it was easy to use and right in town. Thank you.
DAN H | Overall ExperienceGreat place.Easy to access
Mathew C | Overall ExperienceOver all a very good experience As a closed up my account I was told it on Site staff had to come examine my Unit they did not they were unreachable according to the Call in centerSo instead the Call in center took notes the on site staff Was not availableEasily handled
Chris L | Overall ExperienceMoved out of unit on November 30 called office at eight am on the first of December to let them know I was out of unit and was told someone would take a look at unit to see if it was clean as day I moved in which it was by that afternoon I was charged for another month of rent and now I see it was noted on the fourth of December from this notice with no notice of rebate or refund of money taken from my account that’s why I would not recommend it to someone thanks Ron
Ronald P | Overall ExperienceA very awesome experience from the moment I called to the end. I recommend U-Haul and Affordable Storage LLC to everyone looking to move. Thanks.... Jack
Jack R | ReservationGreat location. Very affordable.
DiAnna N | ReservationNice
Hannah W | ReservationEasy move in process. Unit is clean.
Gennifer D | ReservationThe overall experience of renting the storage unit was fairly easy... finally getting a callback from the "on site mgr" solved unanswered questions -- the "call center staff" were polite but clueless!
Glen S | ReservationEasy and helpful
Logan K | ReservationEasy to rent online
Izzy E | ReservationRental process was easy.
John N | ReservationSimple to move in online. The facility and staff were nice.
Aurora D | ReservationIt’s fine
Monica A | ReservationStaff always available when we contacted them. Good snow removal. Had ramps available for vehicle, which made the difference for us.
MICHAEL W | Overall ExperienceExcellent service!!
Privacy R | First ImpressionsBasic storage. Neat and spacious lanes. I would rent storage there again.
Privacy R | First Impressions