Customer Reviews for ACI Storage
(U-Haul Neighborhood Dealer)

381 reviews

306 19th St NW/83 S   Childress, TX 79201

(940) 937-8742

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(940) 937-8742

306 19th St NW/83 S
Childress, TX 79201

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Kent Crabtree 
Rating:
5.0

Customer did not leave a comment.

Gary Stone 
Rating:
5.0

Customer did not leave a comment.

Clay Osburn 
Rating:
5.0

It was an ABSOLUTE BLESSING🙏🏿🥹 Thank U So Much From: The SMITH Family

BERVIN SMITH 
Rating:
5.0

Customer did not leave a comment.

Max Honesto 
Rating:
5.0

Customer did not leave a comment.

iqbal ghafari 
Rating:
5.0

Great people

erick bryant 
Rating:
5.0

Customer did not leave a comment.

DANNY BASS 
Rating:
4.0

Customer did not leave a comment.

BRYAN WILBUR 
Rating:
5.0

Great experience. No issues.

Eric Hudson 
Rating:
5.0

Customer did not leave a comment.

GEORGE HARMON 
Rating:
5.0

Did a return after hours using the app application crashed about halfway through the turn in process and had to reboot my phone when I log back into that the equipment was turned in so I didn't get to submit pictures of the status

Jay Hickman 
Rating:
5.0

It was perfect!

Matthew Trzesniewski 
Rating:
5.0

I had a pleasant experience! thanks Larry

GEORGE HARMON 
Rating:
5.0

Customer did not leave a comment.

ANGELA LATTA 
Rating:
1.0

Customer did not leave a comment.

Daniel Cantu 
Rating:
5.0

Customer did not leave a comment.

Craig Sides 
Rating:
3.0

Customer did not leave a comment.

Tony Biera 
Rating:
5.0

Agent was very kind, hooked up the tow dolly, then explained how to secure the car. Then unhooked dolly when it was returned it.

james walker 
Rating:
1.0

I will NEVER and I mean never go back to this particular place. I was contemplating spending $1k for a trailer to just not have to deal with this place.

Eddie Guajardo 
Rating:
4.0

Very well run business

Victor Ramirez 
Rating:
5.0

Customer did not leave a comment.

Cody Proffitt 
Rating:
5.0

Quick, easy, painless and affordable

Mark Fawver 
Rating:
5.0

Location and customer service was far beyond the impeccable. Customer service was fantastic, and was greatly appreciated. They are fantastic.

jennifer collins 
Rating:
5.0

Larry is s great and his service is outstanding.

Jim Slingerland 
Rating:
5.0

It is always very easy to return there.

CAROLYN GOODSON 
Rating:
5.0

Customer did not leave a comment.

Jahaira Malugin 
Rating:
5.0

Customer did not leave a comment.

Jahaira Malugin 
Rating:
5.0

Customer did not leave a comment.

Michelle Gutierrez 
Rating:
5.0

Customer did not leave a comment.

KORNELIUS WIEBE 
Rating:
5.0

I wouldn't change a thing

Jim Slingerland 
Rating:
5.0

No one was here because of the holidays, but the app was a breeze for self checkout and there was an abundance of space to park the trailer!

Bud Morgan 
Rating:
5.0

Nothing. All the process was simple, clear and friendly.

ANDRES Schonviesner 
Rating:
5.0

NA

STEVE CARTER 
Rating:
5.0

Customer did not leave a comment.

Shelby Fawver 
Rating:
5.0

Customer did not leave a comment.

David Lotz 
Rating:
5.0

Customer did not leave a comment.

Jannette Castillo 
Rating:
4.0

Customer did not leave a comment.

Barbara Bryant 
Rating:
3.0

Nothing

Michael Mitchell 
Rating:
5.0

I don’t see how any improvement would be possible!

Pat Brady 
Rating:
4.0

Customer did not leave a comment.

Carl Duchouquette 
Rating:
3.0

Customer did not leave a comment.

DANNY BASS 
Rating:
5.0

Customer did not leave a comment.

connie allen 
Rating:
4.0

Customer did not leave a comment.

Larry Webb 
Rating:
5.0

Great experience.

David Green 
Rating:
3.0

It was a little difficult to find from the instructions uhaul gave, which took us to a hotel. We ended up finding it from finally getting the name of the return location rather than the address,so Uhaul needs to fix that on their end. We returned it on a Sunday so nobody was there but it was an easy process for the most part.

Paige Wheeler 
Rating:
5.0

Customer did not leave a comment.

Taylor Johnson 
Rating:
3.0

Have help cover when owner is out of town.

marcelino del toro 
Rating:
4.0

Customer did not leave a comment.

Kelly George 
Rating:
3.0

No one was there when I dropped off but I called the number on the door and he just told me to park it out front. So that’s what I did..

Phillip Randel 
Rating:
3.0

No one was there at the office to help me on a weekday

Abigail Barrett 
Rating:
5.0

Excellent customer service!

KAREN JEFFREY 
Rating:
4.0

Customer did not leave a comment.

PRAGNESH BHAKTA 
Rating:
5.0

Customer did not leave a comment.

Brandi Manuel 
Rating:
5.0

Customer did not leave a comment.

Cindy Mahan 
Rating:
5.0

Customer did not leave a comment.

Nickie Fisher 
Rating:
5.0

Customer did not leave a comment.

Douglas Summers 
Rating:
5.0

Customer did not leave a comment.

Rene Deltoro 
Rating:
5.0

Larry went above and beyond to help us. My jeep broke down in Childress on our way to Grand Prarie Texas and I had to rent an auto transport. He did a great job explaining everything in details. He turned our bad day to a great day . We made it home with no issues . We need more people like Mr. Larry in this world.

monica galvan 
Rating:
5.0

Keep up what you are doing. thanks I’ve used y’all twice I am very satisfied 👍

RAFAEL GRANADOS 
Rating:
5.0

Customer did not leave a comment.

walter graham 
Rating:
5.0

Customer did not leave a comment.

David Salas 
Rating:
4.0

Customer did not leave a comment.

MICHAEL LUCERO 
Rating:
5.0

Customer did not leave a comment.

ZULFIKARALI NOORANI 
Rating:
3.0

Tha pricing could be lower. :/

Danny Follis 
Rating:
5.0

Customer did not leave a comment.

Sheryl Ray 
Rating:
3.0

I still have not received a receipt from dropping the truck off.

TROY WAYNE TROLINDER 
Rating:
5.0

Customer did not leave a comment.

CHAD KILPATRICK 
Rating:
5.0

Larry was amazing. Opened his location on Father's day so that I could make it to see my children.

Kurt Glass 
Rating:
5.0

Customer did not leave a comment.

joe merrell 
Rating:
5.0

Customer did not leave a comment.

GERALDINE SAVAGE 
Rating:
5.0

Customer did not leave a comment.

Jon Kercher 
Rating:
4.0

Customer did not leave a comment.

TRACY BREY 
Rating:
5.0

Customer did not leave a comment.

SUSANNEBETH COURSEY 
Rating:
3.0

Truck was filthy when we picked it up. The windshield was so covered in bugs that I immediately had to take it to the gas station and scrub it down.

DANNA JOHNSON 
Rating:
3.0

Customer did not leave a comment.

Gary Houlette 
Rating:
5.0

Returning truck was easy and personal friendly

joe merrell 
Rating:
5.0

Customer did not leave a comment.

Joy Shipman 
Rating:
5.0

LARRRRYYYYY! Best bud Ever!

Jessica Buenzow 
Rating:
5.0

Customer did not leave a comment.

MELISSA PATTERSON 
Rating:
5.0

Customer did not leave a comment.

CINDY JOHNSON 
Rating:
2.0

No one on site, voice mail was full, so could not leave msg. Lock box inside door had no lock, had to go through relative to contact a person, unclear instructions to relative

joe merrell 
Rating:
3.0

Customer did not leave a comment.

joe merrell 
Rating:
5.0

Customer did not leave a comment.

irvin marshal 
Rating:
3.0

N/a

dustin blades 
Rating:
5.0

Customer did not leave a comment.

david edgmon 
Rating:
4.0

Customer did not leave a comment.

MELISSA Lucido 
Rating:
5.0

Customer did not leave a comment.

Reyes Martinez 
Rating:
4.0

No, everything was handled as it should gVecbeen.

Anthony Bartolucci 
Rating:
3.0

The tires on the trailer were at the minimum tread depth on 3 of 4. The trailer was dirty inside and out had mud all over the front. When I turned it in, I was asked about it as if I had done it. Very nice guy but the equipment was very old and still expensive.

Jon Buckholtz 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY HALL 
Rating:
5.0

I know they were pinched for time, so I’m reluctant to complain. Larry, in Childress was a very good guy. I liked working with him. The truck’s check engine light came on, it was low on oil. It stayed on after topping off the oil. We had to get the Shamrock TX location to put tires on it. The guy Brian at Shamrock was about abrasive as they come. When I told him we needed tires he said “ you know we’re about to close, right?”. I was just trying to get something scheduled. I wasn’t demanding anything from him. Then the trailer light connections didn’t work. We had to drive with our hazards on.

Neal White 
Rating:
5.0

Customer did not leave a comment.

robert garzolini 
Rating:
5.0

Nothing, every time I rent here it’s a positive experience.

Dew Johnson 
Rating:
4.0

Customer did not leave a comment.

DYLON SEGURA 
Rating:
5.0

Very helpful. Went out of his way to help!

Ruben Desantiago 
Rating:
5.0

Customer did not leave a comment.

LYNDY FORRESTER 
Rating:
5.0

Customer did not leave a comment.

karla butler 
Rating:
5.0

Nothing.

DENISE WESLEY 
Rating:
4.0

Customer did not leave a comment.

Philip Darnell 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top