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Dommonic B
Customer Reviews for ABQ Transmission And Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Remember to give your address when calling the renter the day before pickup, as your location was not the pickup location I selected online. So I went to the wrong place first.
Norman JThe guy was very friendly, came right out as we pulled up. Location right off the freeway.
Kelsea RReturned all equipment after hours.
Robert MI didn’t like that I was double charged for this. It was supposed to be a hold and they charged me. Contacted the location and he said he’d look into it an call me back. I have yet to receive a call back nor a refund on my 62.16 on hold!!!
Dianna SBig improvement over the Chevelle location.
William DBen had a really awful attitude!!
Margaret SBen was very friendly and helpful and made the entire process easy for us.
Bruce MTrailer itself has a door that was difficult to open and close. Other than that, the rest was pretty good.
Michael SThe gate was locked and there was not a clear place to leave the vehicle
Olivia MThis location was very receptive and listened to all concerns we had regarding the condition of the vehicle.
Veronica GWe didn't go into the actual building. The guy came out when we drove up with the truck and haul dolly. The outside yard was clean.
Francis CVery friendly and efficient service!
Angela WI swept out the back and cleaned all the trash out and the guy in his ghetto ass lot was saying I didn't clean it to his expectations because of a thin layer of dust on the floor when i dropped it off
Anthony DExcellent customer service and the equipment was perfect for the job!
Carlos VOnly comment is that the latch on the pull down door was pretty rusty and it took extra effort to latch it down
Albert DCustomer service was exceptional
Naomi EThe outside could've been washed. Mainly because the windshield was a graveyard of bug guts. Other than that it was good.
Cody GBen was having trouble connecting to the UHaul website. He believed the issue was with the UHaul server as his internet connection was otherwise working okay. This made the pick up process take longer than it should have, but overall the pick up did go well
Eric HI just need my 60.00 dollars back on my card. My U-haul rental was returned on yesterday 4-12-21. Thank you.
MALINDAJO MDid not notice until we drove 18 hours across state the back tires on the truck we're completely bald I Towing Mustang on a ramp behind me when I return the U-Haul in Marshalltown guy said I cannot believe they let you leave like this the truck was filthy empty put me and my two kids in danger driving that truck
Robin SNo problem with drop off and personnel was friendly
Edna MFast and friendly service and the trailer was great. A perfect experience.
Cheryl RI didn't use the 70 miles. ONly 5 MILES WERE DO I GET MY REMEMBUSMENT
Vanessa SGreat service. Quick and easy pickup and drop off.
Kevin SBen was really helpful, friendly, and great customer service.
Matthew LThe online registration do not list my truck as a tow vehicle: 2016 Chevy Colorado 4x4 crew cab long bed with 2.8 liter diesel. Only the gas models, that have different tow ratings, were available on the drop-down.
Christopher JThis location has trouble with keeping the web info of me logging in and securing a truck. I have to ALWAYS start over with the rental process of license, credit card, phone, name etc. I have a home staging business. Why can't I be LOGGED IN as a returning customer? Any discounts for a returning customer? Amy Turner, 505-350-9220
Amy TWould have been nice if they had explained that the wheel well cover could come down to allow the driver to open their door.
Rodney TBen was great.
Robert FThe tow dolly was broken resulting in our wheel falling off mid trip. The tow dolly should have been inspected better.
Lillian PPerfect trailer for my needs and this time the ratchet straps weren't all rusty and difficult to operate! Too easy!
Mark BABQ Trasmission is the best UHaul dealer in town! Ben helped me out last minute when I showed up on-time for my reservation at another dealer, and was told they were gone and would be back in an hour. This was unacceptable and Ben got me hitched up with the trailer I needed ASAP! Highly recommended and will use again!
Jennifer RStore clerk was very friendly and incredibly helpful. Thank you very much.
Matthew AMy uhaul caught on fire, not once but twice. The first time, a mechanic came and fixed it. He had brought a u-haul for us to switch to, but ironically his had broken and caught on fire also. 100 miles after he fixed it, it caught on fire again and almost burnt my belongings. One broken baring is understandable but the fact that all four bearings broke and caught fire shows that u-haul is very unsafe, they do not maintain their trailers and are putting people’s safety at risk. I will never be recommending uhaul to anyone I know, in fact I will be telling people to avoid it.
Katey CBen was fantastic to work with - professional and pleasant. Great experience.
Donna BEverything went very smooth. Very happy!!
Rod RIt took a long time because there were issues with Uhauls website.
Jodi B