Customer Reviews for ABC Swimming Pool Products
(U-Haul Neighborhood Dealer)

855 reviews

10560 Los Alamitos Bl   Los Alamitos, CA 90720
(On Los Alamitos Blvd and Cerritos right next door to Taco Surf)

(562) 430-7353

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(562) 430-7353

10560 Los Alamitos Bl
Los Alamitos, CA 90720
(On Los Alamitos Blvd and Cerritos right next door to Taco Surf)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat: 8:30 am–3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Sammy Jaramillo 
Rating:
1.0

Equipment and staff fine place impossible to find awfuk

David Wagner 
Rating:
5.0

Customer did not leave a comment.

german briceno 
Rating:
5.0

Everything was great! Thank you!

Gary Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Randolph Smith 
Rating:
5.0

There's nothing to improve excellence customer service

EDWINA COLLINS 
Rating:
5.0

Customer did not leave a comment.

Kysha Green 
Rating:
5.0

Everything was great

Marilyn Limon 
Rating:
5.0

Update 3/1 - Was a mix up and I was refunded the extra gas charge fee. Front desk was super nice and apologetic for the mix up. Would recommend this location for sure.

Joung Joo Lee 
Rating:
5.0

Everyone at the Los Alamitos store are wonderful! They have given me speedy service, I’m in and out in no time. Returning the van has also been easy and quick. It’s a well run store, no complaints at all from this customer!

DAVID EDDY 
Rating:
4.0

Customer did not leave a comment.

patricia granillo 
Rating:
3.0

This was not the original location I planned on picking up the truck from. There was a problem with the return of a truck to meet my reservation. I was directed to ABC Pools they did not want me to leave my vehicle there. I left and came back with my wife to pickup after loading U-haul with furniture I was donating. I'm not sure what can be done about a vehicle not being returned on time but it did add to mileage for my rental.

Patrick Lewis 
Rating:
5.0

Poor customer service…

Randy Pennington 
Rating:
5.0

Customer did not leave a comment.

Janet Armstrong 
Rating:
5.0

Customer did not leave a comment.

Julio Zaragoza 
Rating:
5.0

Customer did not leave a comment.

BARBARA MCLEAN 
Rating:
5.0

Centino is the Best ..

Rudy Redoblado 
Rating:
3.0

The gas tank should be completely full upon pick up.

Grant Heisinger 
Rating:
2.0

The site doesn’t really want to be a U-Haul place. It seemed an inconvenience to them. I would not get a truck from here again even though it’s right down the street.

socorro shiels 
Rating:
3.0

Charged for gas when it was where it was supposed to

Scott Fisher 
Rating:
5.0

Customer did not leave a comment.

Chris Chapman 
Rating:
5.0

Existing on truck, besides that everything was good!!

Ahmed Alkhalili 
Rating:
4.0

Customer did not leave a comment.

Ankun Liao 
Rating:
4.0

Fix your side mirror

Ronaldo Medalla 
Rating:
5.0

The people at ABC made everything very easy. Thanks.

STEVEN COATNEY 
Rating:
5.0

Loved the people who we rented from. Everyone was super nice and the entire experience was amazing.

MALISSIA foote 
Rating:
5.0

Customer did not leave a comment.

John Paulson 
Rating:
5.0

Nothing really. Except better signal but that’s on the towers . Staff were friendly and Professional. Thank you.

Randy Andaya 
Rating:
5.0

Customer did not leave a comment.

OCTAVIANO CONTRERAS 
Rating:
5.0

Great customer service. Will be back to this specific place when I need them.

Jeffrey Cordier 
Rating:
3.0

Customer did not leave a comment.

William Thorpe 
Rating:
5.0

Have rented numerous times in the past and never had problems...this time truck was overheated after driving for 10 miles...and engine light came on and temp rosed to 260. Road Side Service came out within an hour and added coolant to fixed issue. Also has some sort off oil leak and i have a 3 foot long oil mark on my driveway.

Marcie Lui 
Rating:
5.0

Exceptional customer service! Quick turnaround. Great selection nearby home. Will become our preferred pick up spot because of the excellent service.

Jacqueline Gratke 
Rating:
5.0

The staff at the rental office were excellent. I was very pleased with the experience

DONALD TROJAN 
Rating:
5.0

Every aspect was top quality, painless & efficient. UHaul’s Mileage rate rather steep, but with such a reasonable day rate, the company must make up for that some place.

mark rhodes 
Rating:
5.0

Customer did not leave a comment.

Mark Freiburghouse 
Rating:
5.0

Customer did not leave a comment.

Bryan Lay 
Rating:
5.0

Customer did not leave a comment.

Andrei Popa 
Rating:
5.0

Customer did not leave a comment.

Daniel Lee 
Rating:
1.0

No parking for my vehicle. They advised to park on street but signs read NO PARKING 6sm-6pm. When I told them I did not want a ticket a very gruff women advised me that it is not their fault if I get a ticket even though they told me to park there. Tires needed air when I drove it off the lot. The add air light was on. The young man who helped me was very professional and courteous.

gary ritenhour 
Rating:
5.0

Customer did not leave a comment.

Joe Levy 
Rating:
4.0

Customer did not leave a comment.

ilaisaane aholelei 
Rating:
5.0

Nothing, keep up the excellent work!

Guy Auyeung 
Rating:
5.0

Customer did not leave a comment.

Timothy Still 
Rating:
4.0

Customer did not leave a comment.

Ed Gallegos 
Rating:
5.0

Customer did not leave a comment.

Dan Root 
Rating:
5.0

Customer did not leave a comment.

Melissa Van Zee 
Rating:
5.0

They were very helpful to give me a great rate. Very nice people at this location

Donna Campbell 
Rating:
4.0

Customer did not leave a comment.

Daynaliza FAUPUSA 
Rating:
5.0

Customer did not leave a comment.

MATTHEW Biddle 
Rating:
5.0

Good experience, I will be using them again in the next few weeks.

debra taylor 
Rating:
5.0

Customer did not leave a comment.

Sam Breuklander 
Rating:
4.0

Customer did not leave a comment.

Cary Parton 
Rating:
4.0

Customer did not leave a comment.

Stacy Bushman 
Rating:
5.0

I always use them for my uhaul needs. Always easy and friendly

Shelley Hall 
Rating:
5.0

Customer did not leave a comment.

David Holley 
Rating:
5.0

Customer did not leave a comment.

Jonathan Landworth 
Rating:
5.0

Customer did not leave a comment.

Detrice Garmon 
Rating:
5.0

Very helpful

Kathleen McCowan 
Rating:
5.0

Customer did not leave a comment.

Erin Crumley 
Rating:
5.0

Customer did not leave a comment.

Michael Potapoff 
Rating:
5.0

Good experience!

Joseph Buranek 
Rating:
5.0

I really enjoyed my experience with this location, everyone was very friendly and welcoming. This definitely feels like a family run establishment, which is so refreshing to see. Renting a vehicle for any reason can be stressful, especially a large vehicle. But, everything went smoothly and there was no stress at all. I highly recommend this location and will use them for all of my future uhaul needs. Thank you so much!

brianna Molden 
Rating:
5.0

Customer did not leave a comment.

Chad Murphy 
Rating:
5.0

Customer did not leave a comment.

Patricia Valera 
Rating:
5.0

Customer did not leave a comment.

Jay Milner 
Rating:
5.0

Checking in with the app did not work.

Eileen Shipman 
Rating:
4.0

I have rented here a few times with a great experience, but this time a young lady was on staff that really could use some lessons on customer service. Also not pleased to kearn that they dont clean their furniture pads between use. She literally made me fold those dirty things before I left. Wtf.

JULIE JACOBS 
Rating:
3.0

app would not work for the return.

Rosona Starks 
Rating:
5.0

Customer did not leave a comment.

JUSTIN SALINAS 
Rating:
5.0

Customer did not leave a comment.

Kelly Montalvo 
Rating:
5.0

Always welcoming and the truck very clean

FOUAD ABDELMALEK 
Rating:
3.0

Be truthful to your customers in regards to the gasoline meter. We only used it for a few miles but we put $19 of gasoline

BERNADINE ELOPRE 
Rating:
5.0

Customer did not leave a comment.

Amber Burton 
Rating:
3.0

I would not recommend this location due to they charge me 2 mile and 2 gallon of gas at $6.00 per gallon, when when my destination is only 900 ft to and from each other and the U-Haul location is next door to it. The gas gauge did not even move. I advised alway rent U-Haul location not from third party.

Anh Ly 
Rating:
5.0

Customer did not leave a comment.

Carl Potts 
Rating:
5.0

Customer did not leave a comment.

Niu Sale 
Rating:
5.0

Customer service was excellent.

Maria Mariano 
Rating:
5.0

The gas pump .

Elva Ordaz 
Rating:
5.0

Customer did not leave a comment.

sheila rott 
Rating:
5.0

Always clean and nice people.

Frank Williams 
Rating:
5.0

Very helpful and courteous.

Darrell Jones 
Rating:
4.0

Customer did not leave a comment.

Guy Waski 
Rating:
5.0

Great customer service employees are always friendly and I will be renting again from them soon.

Kit McCall 
Rating:
2.0

There was so little gas in it that we had to drive out of our way and pay for additional mileage to put gas in it before we could take care of our business.

Michele Bixler 
Rating:
5.0

Friendly staff. I will look to rent here for future local moving efforts.

Gregg Stiglic 
Rating:
3.0

Customer service was great and the process was easy, but the truck was rough and noisier than other Uhauls I’ve rented

George Teh 
Rating:
5.0

Professional and courteous staff

STUART WAIT 
Rating:
5.0

Customer did not leave a comment.

Theresa Chang 
Rating:
4.0

Customer did not leave a comment.

Diego Angel 
Rating:
3.0

I paid for the blankets as part of my reservation and after my rental I received a call to inform me that the charge was "only to rent the blankets, not to keep them". I have rented from branded uhaul locations before and they charge you to keep the blankets there. After discussing with the store they still proceeded to charge an extra $5 to keep the blankets, not sure why go through that much trouble and annoying your customers for $5. Should simply align with the practices of the rest of the uhaul locations

Deny Gomez 
Rating:
4.0

Service was very good , only 1 issue - there Is no parking in front of store. But you can pack nearby. Overall experience - very good!

EVGENII MAKAROV 
Rating:
5.0

The staff was excellent and very kind.

Nathan bellamy 
Rating:
5.0

Customer did not leave a comment.

Melissa Barth 
Rating:
5.0

Staff was friendly, helpful and very professional. Awesome energy.

Claudia Sanchez 
Rating:
5.0

Awesome location Always welcoming.friendly and reliable

FOUAD ABDELMALEK 
Rating:
5.0

Customer did not leave a comment.

Kevin Hardcastle 
Rating:
5.0

Very good service

Fabian Sandoval 
Rating:
5.0

Great customer service

Rodrigo Estrada 
Rating:
2.0

The lady behind the counter was rude right when I walked in the door. She was mad she had to deal with a customer and me. It was not a warm welcome. When you have a stressful day as moving I would expect a welcoming behavior. I did not get it at all. I was very upset.

Ellen Stewart 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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