Customer Reviews for ABC Self Storage
(U-Haul Neighborhood Dealer)

1,501 reviews

121 Sea Island Pkwy   Beaufort, SC 29907

(843) 473-3175

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 473-3175

121 Sea Island Pkwy
Beaufort, SC 29907

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service, very efficient and knowledgeable.

Ken McAvey 
Rating:
5.0

Nothing the lady in charge was very professional and was in charge of my rental at all times

DARRELL FRAISER 
Rating:
5.0

Customer did not leave a comment.

Christopher Wern 
Rating:
5.0

Fast, easy and friendly.

RONALD RILEY 
Rating:
5.0

Give the lady who rented me the truck a big bonus, she was not only good she was sensational

Bruce Lanctot 
Rating:
5.0

easy

Connor OBanion 
Rating:
5.0

Great experience, great customer service.

Daryl Orage 
Rating:
4.0

Provide options to borrow a hitch, electrical adapter for lights and maybe one or two extra tie-down straps….at no additional cost to the renter. Sometimes you are just in a situation where you need to borrow a trailer unexpectedly and you may already have those items listed back at home….but now you are somewhere else, and you have to buy a second set of hitches, electrical adapter and straps. I had to do this. I was visiting a friend out of state. I randomly found a car I wanted to purchase and bring home with me. I had everything I needed back home except the trailer itself. But since the rental doesn’t offer a hitch, light adapter or cargo straps, I had to go buy another set, which is a bit of a waste for me. Now I have two sets of these things at home. Just would have thought those items may have come along with the trailer rental. Otherwise it was a very pleasant experience.

Jason Benedict 
Rating:
5.0

Customer did not leave a comment.

Amber McIntyre 
Rating:
5.0

Customer did not leave a comment.

Bruce Robinson 
Rating:
5.0

The ladies at the Beaufort Location are very nice.

Paul Rittenhouse 
Rating:
5.0

Customer did not leave a comment.

Tom Battaglia 
Rating:
5.0

Pat and Matt were really friendly and helpful. Everything was already to go when I picked up the truck. Excellent service.

Sally Robinson 
Rating:
4.0

Customer did not leave a comment.

Jeff Root 
Rating:
5.0

Very easy to wor

William McCalla 
Rating:
3.0

A little confusing where to drop off the keys and where to leave the equipment.

david franklyin 
Rating:
5.0

Excellent staff and service

Brian Doody 
Rating:
5.0

Customer did not leave a comment.

Ron Todd 
Rating:
4.0

Customer did not leave a comment.

Roland Kleinman 
Rating:
4.0

Customer did not leave a comment.

Walter Lubkin 
Rating:
5.0

Customer did not leave a comment.

Camden Gresham 
Rating:
3.0

Reserved a 20 foot truck 3 days ago. when we arrived they did not have a 20foot truck. We had to take a 24 foot truck. We wanted to rent Hand trucks which they did not have. . The reservations were in the wrong name which made things take much longer.

Joe Lombardo 
Rating:
5.0

Customer did not leave a comment.

Casey Spencer 
Rating:
4.0

Customer did not leave a comment.

Jonathon Noble 
Rating:
5.0

Customer did not leave a comment.

kent Kise 
Rating:
5.0

Customer did not leave a comment.

Carl stuckey 
Rating:
4.0

Customer did not leave a comment.

TILLMAN KYZER 
Rating:
5.0

Excellent job receiving me in with quick and hassle free drop off. Will definitely use ABC Self Storage again!

John Richardson 
Rating:
5.0

Simple trailer rental all went well

Steve Raker 
Rating:
5.0

Very nice staff!!

Linda Barefoot 
Rating:
5.0

Customer did not leave a comment.

Floyd Robertson 
Rating:
5.0

The ladies who handled my rental were terrific - friendly, positive, and extremely helpful. They seem to he a terrific team.

William Truax 
Rating:
5.0

Very quick and efficient in accepting the return!

Russell Clark 
Rating:
4.0

Customer did not leave a comment.

James Price 
Rating:
5.0

Customer did not leave a comment.

Charlie Simmons 
Rating:
5.0

Customer did not leave a comment.

Donald Lombardi 
Rating:
5.0

Customer did not leave a comment.

troy alcott 
Rating:
5.0

Honest, organized and professional. Couldn’t ask for a better experience. Thank you.

Robert Johnson 
Rating:
3.0

Customer did not leave a comment.

Angela Morton 
Rating:
5.0

Customer did not leave a comment.

Tom by Battaglia 
Rating:
5.0

Your customer service is spot on. I can’t think of anything you could do to improve on.

CLAUD Johnson 
Rating:
5.0

Customer did not leave a comment.

Richard Barrett 
Rating:
5.0

Good service i wiill recommend to anyone

JOSE HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Sam Obriant 
Rating:
5.0

Very professional and personable.

Mark Reynolds 
Rating:
5.0

Customer did not leave a comment.

russell appleton 
Rating:
5.0

Customer did not leave a comment.

Nolan Sullivan 
Rating:
5.0

abc on sea Island parkway is convenient and the staff is really helpful.

timothy lloyd 
Rating:
5.0

Professional, friendly and fast service during pick up and drop off. The staff knows exactly what they are doing and is really friendly with customers. I was treated like family from the moment I walked in. The vehicle that I rented was clean and in great overall shape. The rental of the appliance dolly really helped me move a large refrigerator during this move. I will definitely return to ABC Self Storage for all of my rental needs in the future. A big thank you to the staff who assisted me. Thank you, thank you, thank you!!!!!

William Nash 
Rating:
4.0

Customer did not leave a comment.

John Horne 
Rating:
4.0

Customer did not leave a comment.

Mark Rennix 
Rating:
5.0

Customer did not leave a comment.

Shadricka Brown 
Rating:
1.0

Customer did not leave a comment.

Eve Allen 
Rating:
5.0

Fantastic customer service.

Jane Wintermute 
Rating:
3.0

Customer did not leave a comment.

Timothy Johnson 
Rating:
4.0

Customer did not leave a comment.

Donald Merrill 
Rating:
2.0

Nobody at drop off point to assist in maneuvering car trailer to park. Complained that there was sufficient space. Very nice, though…

Stephen Brooks 
Rating:
5.0

The customer service at this location was spot on. They know who I was when I pulled up and my equipment was ready to go. Anytime I need to rent U-Haul, I will rent from this location.

christopher thompson 
Rating:
5.0

Customer did not leave a comment.

CAROLE MAYS 
Rating:
5.0

Greta customer service. The lady behind the desk was very pleasant and efficient!!! Great employee

Greg Dydo 
Rating:
5.0

Have used this facility several times. There are closer uhaul stores to me but continue to use this one because of the satisfaction with the providers at this store. 100% satisfied with the equipment I have rented and the way they have met my needs. Definitely a 10 out of 10 review.

Hugh Coxwell 
Rating:
5.0

Customer did not leave a comment.

Gary Harrell 
Rating:
4.0

This location is great. However, the corporate U-Haul online system for after hours pickups is horrendous. Having it online is a great idea, but the process is way too slow (mainly due to human involvement when they need to confirm someone) and the web flow itself is awful. The chat feature while you are waiting for human involvement is worthless. Another stupid example. Say you reserve it for 7pm (when the location is closed). You actually pick it up at 8:00pm due to other commitments, and then you are on hold with the corporate UHaul people to confirm your identity and get a 2nd person contacted, that took 30 minutes. Your reservation is due back at 7pm the next day. You have it the whole day and returning after the place is closed. Due back time should be 8:30pm. Nope, 7pm. You even lose the stupid waiting time while you are trying to leave with your truck. Seriously?

Scott Wilson 
Rating:
5.0

Customer did not leave a comment.

Harry Grant 
Rating:
5.0

First 6x12 Van Trailer has some issues with wheel hop, but the location was able to quickly swap it out for one with no suspension or wheel issues.

Scott Wilson 
Rating:
1.0

The gentleman on Ribaut Rd was cranky and told me he didn't have room for the size trailer I was returning. Lady on Sea Island Pkwy was nicer and found room. I'd NEVER rent from Uhaul again based off my experience at Ribaut Rd establishment.

Richard Herwig 
Rating:
5.0

Treat them like I was treated, shouldn't have any problems my experience was very good. Thanks again

verdell montgomery 
Rating:
1.0

Very rude customer service! Take pics of EVERYTHING! She tried to lie and say I returned the truck with low fuel, I actually returned it with MORE than I received. I’m glad I had a photo for proof. The lady in the Dry Cleaners has the nastiest attitude towards minorities. Go elsewhere, there’s quite a few in town.

Kimberly Butler 
Rating:
5.0

Customer did not leave a comment.

Laura Lewis 
Rating:
5.0

Customer did not leave a comment.

Timothy Dodds 
Rating:
3.0

Customer did not leave a comment.

Thomas Gephart 
Rating:
4.0

Customer did not leave a comment.

richard wright 
Rating:
4.0

Customer did not leave a comment.

Andrew Pope 
Rating:
5.0

Customer did not leave a comment.

Hans Ramm 
Rating:
4.0

Customer did not leave a comment.

Peter Musselman 
Rating:
5.0

Customer did not leave a comment.

John Price 
Rating:
5.0

Customer did not leave a comment.

Thomas Wilson 
Rating:
5.0

Very easy process and very professional!! Will definitely use UHAUL again!! Thank you!!

Lee Hoyle 
Rating:
5.0

MATT IS EXCELLENT:) BEST CUSTOMER SERVICE!!! PROFESSIONAL, PATIENT, RELIABLE, KIND, AND AWESOME!!! :)

Dorothy Dantzler 
Rating:
5.0

Customer did not leave a comment.

Cherryl Balbin 
Rating:
3.0

10 in the morning due and they were not there. We just put key in lock box

Sandra Carson 
Rating:
5.0

Quick, easy rental. Alway nice dealing with them.

ALTON PARK 
Rating:
3.0

Customer did not leave a comment.

Sierra Taylor 
Rating:
5.0

I dropped the truck off after hours

Blanche Douglas 
Rating:
5.0

Staff was friendly and nice. Great experience!

John Coulter 
Rating:
3.0

I had to back the trailer up against the side of the building because where the trailers where parked there was no room to back a trailer in. There was too many large U-Haul trucks lined up in front of the building for the trailer to be parked correctly . I surely hope there will not be an extra fee for leaving the trailer on the side of the building.

Michael Brewton 
Rating:
3.0

Customer did not leave a comment.

DALE LLEWELLYN 
Rating:
3.0

Customer did not leave a comment.

GEORGE RONKOWITZ 
Rating:
5.0

Customer did not leave a comment.

Mark Temple 
Rating:
4.0

no further comments

milton rathbun 
Rating:
5.0

Customer did not leave a comment.

Collins Painting 
Rating:
5.0

Customer did not leave a comment.

Ruth Talbot 
Rating:
5.0

That was my first experience. It/they were simply awesome!

Ruby Jackson 
Rating:
4.0

For not expecting me and appearing to be working with UHaul as a side gig, the staff were helpful in getting my return taken care of.

Jennifer Gebert 
Rating:
5.0

Customer did not leave a comment.

Donna Barry 
Rating:
5.0

Customer did not leave a comment.

John Campbell 
Rating:
5.0

Customer did not leave a comment.

Matt DAngelo 
Rating:
4.0

Customer did not leave a comment.

Kristen Quillin 
Rating:
5.0

Customer did not leave a comment.

Keith Davis 
Rating:
5.0

Great customer service.

Kelly Riley 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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