Customer Reviews for AB Auto Service
(Distribuidor de U-Haul del vecindario)

29 comentarios

818 Moretz Ave   Charlotte, NC 28206

(704) 379-1989

Horarios de la ubicación

  • Lun. - jue.: 10 a. m. - 5 p. m.
  • Vie.: 10 a. m. - 6 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(704) 379-1989

818 Moretz Ave
Charlotte, NC 28206

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 10 a. m. - 5 p. m.
  • Vie.: 10 a. m. - 6 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

CRISTINA C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Prentice A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cierra S. 
Clasificación:
1.0

I've been renting from U Haul since I was 18 an this was the worst experience ever!!!

DEBBRA M. 
Clasificación:
1.0

Very poor Professionalism.

Jaiden T. 
Clasificación:
5.0

Wonderful!

Addison L. 
Clasificación:
4.0

I appreciate the owner going above and beyond to help me get this truck on short notice. Very personable gentleman.

Terry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
3.0

The smell of cigarettes in the office was overwhelming.

MILTON C. 
Clasificación:
2.0

No one was there to tell you where to put the trailer. I just had to assume the best spot.

GRIFFINALEXANDER V. 
Clasificación:
1.0

I was robbed by Uhaul at this location. I been trying to complained about being charged more than expected at this location. I have two pending charges against my bank account behind this mess of robbery.

Angela H. 
Clasificación:
1.0

Horrible customer service and are down right liars and crooks they took my payment and still charged me as if I never paid

Rachel D. 
Clasificación:
2.0

It was getting dark when I arrived to drop the truck off. There was not any signage immediately visible. I finally spotted a U-Haul sticker on an entry door to the building. Someone saw me and came out and directed me to the back side of the building to park the truck in a fenced lot. The gentleman helping me was very curteous and polite.

James B. 
Clasificación:
2.0

El cliente no dejó un comentario.

De’Erica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben C. 
Clasificación:
1.0

It looked like a front for a drug chop shop. No where to park the truck. There were a group of individuals drinking and listening to music out front. I felt very uncomfortable walking in. As I walked in someone just yelled “what you need”! I made sure the truck was parked and inspected and I got my receipt and left. This was no place anyone should be going for a uhaul drop off. It was disgusting. And not to mention when I called one of your customer service reps and explained them the situation and how displeased I was they were very rude and didn't even acknowledge me. All they did is say “Anything else I can help you with”. I hung up the phone after that and told myself if uhaul doesn't appreciate my business I will be using Penske or another agent to get the job done.

MICHAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
2.0

You have to walk out and around the block to the entrance just to tell someone your name. Also changing the drop-off location was a nightmare. Why was it so difficult for me to get rid of a trailer I no longer needed to use. I talked to multiple people who had no knowledgeable information for me. One told me I'd have to drive the trailer back to Orlando from Charlotte beacuse I was done with it... ridiculous.. the personnel at the drop off location was the only bright spot during my experience with u-haul. Very nice, polite, helpful people there. My uhaul experience could have been much better.

Ryan M. 
Clasificación:
5.0

After hours drop off but Curtis was available and was very helpful.

John G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa R. 
Clasificación:
1.0

Hard to locate as there is no sign indicating it is a U-Haul pick-up/drop-off location. No one was wearing a face mask. Had to unhook the trailer myself and move it by hand to where they wanted it parked.

Richard C. 
Clasificación:
5.0

Very friendly and helpful staff

Derrick C. 
Clasificación:
5.0

Even though the employees took key to lot and i waited 1 and a half the manager was awesome. He was friendly and we talked for a while.

Shawn K. 
Clasificación:
4.0

Love for everything to be electronic and paperless

Jeanette J. 
Clasificación:
1.0

Ensure someone is at the location who knows how to check out a customer. Pickup took over 30 minutes and had to repeat my credit card once someone who knew what they were doing finally arrived.

Jeremy F. 
Clasificación:
5.0

Great staff! Eric was helpful and patient. He even stayed after work to ensure a safe drop off.

Nicholas Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Diomelia L. 
Clasificación:
3.0

It's a automotive repair shop that is run by a mechanic. He's a nice guy but has no clue how to use the Uhaul system.

RANDY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice E. 
No se han enviado comentarios para esta ubicación.

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