Customer Reviews for A-1 Self Storage, LLC

52 reviews

2648 15th Avenue West   Seattle, WA 98119

(206) 282-0200

Office Hours

  • Mon-Fri: 9:30 am–6:30 pm
  • Sat-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(206) 282-0200

2648 15th Avenue West
Seattle, WA 98119

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–6:30 pm
  • Sat-Sun: 9 am–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

just rented space, the process was quick, clear, and the staff/manager was super helpful.

alex slivka  |  Reservation 
Rating:
5.0

The manager of A-1 Storage couldn’t have made the experience better. I would recommend A-1 to anyone I know who needs storage options.

Max Mortenson  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Donald Douglas  |  Overall Experience 
Rating:
5.0

The storage facilities met my needs.

Richard Benn  |  Overall Experience 
Rating:
5.0

A-1 Storage is just that…top notch!! I couldn’t be happier with my experience. I rented a storage unit for 7 years and my belongings looked the same from Day 1 to the Removal Day! A-1 gets it right and they respect the storage of your personal and valuable items. Give them your business!!

ROGER KEETON  |  Overall Experience 
Rating:
5.0

The staff at A-1 has always been pleasant and helpful, in a way we are sorry to have left but we were able to find storage at our house after a major remodel. Should be need storage again, this storage facility will be the first stop.

MICHAEL KENMIR  |  Overall Experience 
Rating:
5.0

I had storage lockers at A-1 for years and the staff and facilities are first rate. I would recommend A-1 to any one. The location is also very convenient at Inter-bay and it has off-the-street parking. A-1 also has a number of vehicle parking rental spaces. The fenced lot is locked when staff is not on duty. The main bldg. has a restroom and a vintage freight elevator. They also provide various hand trucks and platform dollies.

WILLIAM A BAKER  |  Overall Experience 
Rating:
5.0

Not the fanciest place but it serves its purpose very well! Everyone is very friendly and helpful.

Michael Schwartz  |  Overall Experience 
Rating:
5.0

It's an older building with some quirks, but I had five different units over five years there, never a problem, always nice to deal with.

clifton roberson  |  Overall Experience 
Rating:
5.0

Inexpensive and Easy, easy going people that run it. Lighting could be a little better but everything worked out great for me.

Conner Moore  |  Overall Experience 
Rating:
5.0

Absolutely love this place. Staff was so nice and helpful. Nothing fancy, nothing more than it needed to be. Good price. Good people!

ryan pierson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle yasui  |  Overall Experience 
Rating:
5.0

This is a great storage facility. The staff members are super helpful and friendly. This place is highly recommended.

Tanu Priya  |  Overall Experience 
Rating:
5.0

I used this storage unit for almost 10 years and never had any issues, it was affordable, easy to move things in and out and the staff was always very friendly. Really going to miss going out there! Really great experience.

JOEL SMITH  |  Overall Experience 
Rating:
5.0

Rented here for years. The owner/staff were Friendly, helpful, willing to cut locks off when we lost our keys. I appreciate them very much! They also appreciate me because I paid my bill ahead of time. Thank you!

RACHEL KINZIG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deanne Brenneis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Fotheringham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsea Myers  |  Overall Experience 
Rating:
5.0

None

Johnny Byrd  |  Overall Experience 
Rating:
5.0

Good place.

Johnny Byrd  |  Overall Experience 
Rating:
5.0

great service, convenient loading/unloading setup, seemed very safe. stayed for months and visited the building 10+ times, all positive experiences.

Nick Nagengast  |  Overall Experience 
Rating:
5.0

Hands down the best self storage I have used. Friendly and helpful staff. Very reasonable pricing.

Bogdan Vyshnevskyi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Shenkman  |  Overall Experience 
Rating:
5.0

I really enjoyed my experience at A-1 self storage. Paul and Shaun are both great and the facility is easy to utilize and access. Thank you!

Laurie Austin  |  Overall Experience 
Rating:
5.0

Very nice front desk people. Access is quick and efficient, which helps a LOT if you want to make frequent trips. The parking lot is steps away from the front door and there is always a quick easy place to park. Facility is not fancy but old in a charming way, really, which sounds odd for a storage place!

AMY NEUBURGER  |  Overall Experience 
Rating:
5.0

Competitive prices. Friendly staff. Highly recommend.

AARON ROSE  |  Overall Experience 
Rating:
4.0

Instructions to cancel a reservation online were not clear; had a hard time finding my and cancelling order online. Waited 10 minutes to talk to customer service but they were efficient with canceling

Swensea Ng  |  Reservation 
Rating:
5.0

Fabulous customer service!

Jennifer Angelo  |  Reservation 
Rating:
4.0

The elevator stopped working and I pulled the alarm while I was inside the stuck elevator. The desk attendant was not able to hear the alarm and did not see that as a problem. He was not interested.

Daniel Gehr  |  Overall Experience 
Rating:
5.0

Thanks

Joel Jahnke  |  Overall Experience 
Rating:
5.0

I have used these facilities on multiple occasions and will continue to do so in the future as the need arises. Staff is friendly, the building is perfect.

BEN LOBAUGH  |  Overall Experience 
Rating:
5.0

Paul and Sean go above and beyond their duties at A1 Self Storage. It's been a positive experience working with A1 Self Storage and I'm sure I'll use the services again.

Whitney Bell  |  Overall Experience 
Rating:
5.0

It was cheap easy convenient

Abraham Rios  |  Overall Experience 
Rating:
5.0

Good office hours but also perfectly covered security meant I felt safe to leave my stuff here. If I had to store again in Seattle, I'd choose this place.

David Hertlein  |  Overall Experience 
Rating:
5.0

The Barshers are great people.

THOMAS READ  |  Overall Experience 
Rating:
5.0

The staff is so friendly and helpful! Great price. I will definitely recommend A-1 Storage and use again. Thank you!

Mary Jane Baetz  |  Overall Experience 
Rating:
4.0

Even though the carts weren't so secure (no side plank to prevent items from falling), the customer service was incredible. I wish there is a moving service for this one.

Nathachanok Netmaneesuk  |  Reservation 
Rating:
5.0

No problems good place if you need storage

JOHN HUPPERT  |  Overall Experience 
Rating:
5.0

Friendly staff.

PAUL HARSTAD  |  Overall Experience 
Rating:
5.0

We’ve rented several storage units, both large and small, over two decades. It was like saying goodbye to family, when we moved away from Seattle recently. Kudos to Shaun and Paul!

GLENN HARRINGTON  |  Overall Experience 
Rating:
5.0

Didn’t use the unit

Conner Shultz  |  Reservation 
Rating:
5.0

Wonderful!

ELIZABETH LEMM  |  Overall Experience 
Rating:
3.0

The storage facility seems a bit old, but it is very cheap and affordable. It`s pretty decent and I`m not worried about anything happening to my stuff.

Privacy Request  |  First Impressions 
Rating:
5.0

Great customer service and friendly personnel.

Privacy Request  |  First Impressions 
Rating:
4.0

The proprietor of this facility is prompt friendly. The only reason I switched facilities was because this one did not qualify for the first month free storage banner ad on U-Haul`s website.

Privacy Request  |  First Impressions 
Rating:
4.0

Great customer service. Very helpful and accomodating. Facilities are definitely older, but will do to simply store things.

Privacy Request  |  First Impressions 
Rating:
4.0

great location price. very helpful.

Privacy Request  |  First Impressions 
Rating:
4.0

Friendly manager!

Privacy Request  |  First Impressions 
Rating:
4.0

Excellent building management. Very personable and helpful.

Privacy Request  |  First Impressions 
Rating:
3.0

The outside doors are secure metal doors. The interior are wooden. Floors,walls the ceiling is a open wire structure.

WALTER PATTERSON  |  First Impressions 
Rating:
5.0

Wonderful customer service. He looked at my stuff to make sure they had reserved the right type of unit for me and walked me through other available units that would better fit my needs.

Privacy Request  |  First Impressions 
Rating:
3.0

Internet price was different than actual price at storage unit.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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