Comentarios del cliente para A1 Mailbox Store

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A1 Mailbox Store

Grado total:

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Sarah B. en

Grado:

Very busy location, workers are slow when it came to getting to everyone in a timely manner. The Furniture dolly and equipment that I had reserved online were not available when I came to pick up the truck and equipment. No explanation was given.

Eduardo P. en

Grado:

El cliente no dejó un comentario.

JO M. en

Grado:

El cliente no dejó un comentario.

chevon W. en

Grado:

El cliente no dejó un comentario.

SAMER A. en

Grado:

El cliente no dejó un comentario.

Harish D. en

Grado:

El cliente no dejó un comentario.

Rosanne G. en

Grado:

El cliente no dejó un comentario.

REGINALD G. en

Grado:

Friendly, quick and easy

Lora H. en

Grado:

I was charged for a Queen mattress cover online prior to picking up the van by Uhaul but A1 Mail store said they were an independent operator so he would not give me the mattress cover. I had already completed online the rental application and all my personal and credit info was in the system but Peter at A1 wanted me to take my driver's license picture with an iphone and send it to them I don't have an i phone and the reservation application said optional when I reserved the van, so I did not scan it but Uhaul did have my # of my DL and expiration date, and all other pertinent info. Peter, pitched a fit when I told him it was optional not required and I did not have an iphone. He threaten to not give me the van and then said he could go around it by requiring I give him a second phone # of a relative. I complied but note, I am not a teenager. This was entirely unacceptable! He then instructed me to call Uhaul to receive a refund on my mattress cover I was charged.

Bona B. en

Grado:

El cliente no dejó un comentario.

Michelle G. en

Grado:

The location didn't have furniture or regular dollys when I picked up the rental van, so i had tongo get it at a different location. When I returned the rental, it was after hours so I did the online return. After I had finished the online return, I realized that the key of the van wouldn't fit thru the drop box hole because it was too thick. I tried calling customer support and I wasn't able to talk to anyone after I waited for 30min. I had to open the key in half (didn't break it, just separated the two halfs), and then I was able to successfully push the key thru the hole.

Ernest M. en

Grado:

Excellent service

charity S. en

Grado:

All In All, good

Maritza D. en

Grado:

the owner is really rude and very uptight. The van was not cleaned and the service is not friendly.

Veronica S. en

Grado:

El cliente no dejó un comentario.

Michael N. en

Grado:

El cliente no dejó un comentario.

SHANE M. en

Grado:

First, clean the vehicle. 24/7 online pickup was not helpful because the check-in page said the registration expired and I had to go into the store and fix the issue with an employee. He said I was late, but why would that matter if my reservation was for 12 hours? Also the address for the pickup location was wrong.

michael O. en

Grado:

van had low tire pressure warning location did not have any of the hi-tech pick up and drop off abilities described on your site and in the emails I received and i was not warned about that at all

Trung T. en

Grado:

El cliente no dejó un comentario.

Edwin H. en

Grado:

Keep up the great work!

Daniel J. en

Grado:

Customer service should be the most important thing. This location needs to work on customer service. They we're rude and not considerate in explaining the process.

JO M. en

Grado:

El cliente no dejó un comentario.

mpere E. en

Grado:

This location is the best service since I started using uhaul. I went to Montgomery Village and was turn down with simple reason that I can only rent on line. I went to the hub at Snouffer school road, I was treated so poorly I have to just walk away, thinking maybe I am a black man hence this hostility. Surprise the agent himself at the desk is Hispanic very unfortunate.

KOMLAN A. en

Grado:

They charge you for some stupid Safemove coverage without asking you first and then when you ask for refund, they just make the change on the receipt and not on the system. You end up not getting that refund if you use a credit card. I don't think I'll go to that store again.

Wade T P. en

Grado:

Just continue the good service

Mary M. en

Grado:

Nothing this place the staff was very friendly! They were very professional and quick.!

Scott B. en

Grado:

El cliente no dejó un comentario.

Scott T. en

Grado:

I booked the reservation online and at the last minute. The rental was in good shape and the whole process went smoothly. I definitely recommend this place.

Domiesha R. en

Grado:

Awesome fast service. Very helpful in answering all questions. I think Peter helped me. Not sure his name but he was more than helpful!

Kevin L. en

Grado:

The gentleman helped me access the vehicle even though the store was closed ! He definitely went ABOVE and BEYOND to help me.

Shingirai M. en

Grado:

El cliente no dejó un comentario.

alex R. en

Grado:

El cliente no dejó un comentario.

konin gilles H. en

Grado:

El cliente no dejó un comentario.

Casey G. en

Grado:

The Uhaul damages from previous users were not marked, the gas tank was not full, the store was a mess and extremely unorganized, even though I completed the online express checkin and paid in full they tried to charge me a second time ($1,096 more) & just over all poor customer service!

Glenn W. en

Grado:

El cliente no dejó un comentario.