Customer Reviews for A1 Enterprises & Mini Storage
(U-Haul Neighborhood Dealer)

172 reviews

45 Industrial Park Rd   Booneville, AR 72927
(Off State Route 10)

(479) 675-4070

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 675-4070

45 Industrial Park Rd
Booneville, AR 72927
(Off State Route 10)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They made a Very easy drop off!

Cynthia Phelan 
Rating:
4.0

Customer did not leave a comment.

Richard Palmer 
Rating:
5.0

Customer did not leave a comment.

Linda Hamby 
Rating:
5.0

The lady that took care of us was very friendly, helpful & professional. We would highly recommend this business.

Melinda Thompson 
Rating:
5.0

Customer did not leave a comment.

AMANDA MORALES 
Rating:
5.0

They were friendly, helpful, and fun. They have several great options for renting a U-Haul.

Janelle Dunn 
Rating:
4.0

Customer did not leave a comment.

Richard Palmer 
Rating:
4.0

Customer did not leave a comment.

Cecilia Lun-Ngaihte 
Rating:
5.0

I've really appreciated the service and friendliness of A1!

NICOLLE SIMON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff McAlister 
Rating:
5.0

Enjoyed doing business with them. Only reason for leaving was we moved out of state

Bruce Cooper  |  Overall Experience 
Rating:
5.0

Thank you for all of your help and kindness.

dennis ensslin 
Rating:
5.0

The only ‘complaint’ I had was the 1-800 number. The pickup location didn’t put in a specific drop off location on my contract, so I tried calling the number when I arrived in town after hours. I was on hold for over an hour so after hour drop off was not an option.

Holley Maness 
Rating:
5.0

The people are so nice at this location. We choose it everytime we rent.

Larry LaRoe 
Rating:
5.0

Everything was great. Will go back again.

KATHIE HICE 
Rating:
4.0

Customer did not leave a comment.

Charles Compton 
Rating:
5.0

Customer did not leave a comment.

Constance Smith 
Rating:
1.0

The equipment I reserved was not available. The truck window was filthy.

Jeffrey Ingle 
Rating:
5.0

Customer did not leave a comment.

Joseph Gouchcenour 
Rating:
3.0

Taking into consideration the way things are done in Booneville, this is a nice business by local standards. My first suggestion would be to move the office or the lot. They are on opposite sides of the street. There is no one to point out where to drop off the trailer, or to help drop it. It's inconvenient to both the customer and the company, but when you pull into the lot you can bet you'll be the one to cross the street first. The entrance to the lot could use a little gravel but there was a very heavy rain here 48 hours ago, NYE weekend. The owner is friendly enough, but I just don't feel the enthusiasm that Quinton just radiates. My return was processed quickly enough, and easy enough. No additional fees or unexpected happenings.

Dan Sumrall 
Rating:
5.0

Customer did not leave a comment.

Charles Ly 
Rating:
5.0

Excellent customer service. Trailer was old and multiple lites didn’t work. But pulled great

Bruce Cooper 
Rating:
5.0

Love these folks especially the woman up front, sweet people.

Ashlyn Riley  |  Overall Experience 
Rating:
5.0

None. Had excellent customer service. Everything we needed to accomplish our move was available to us.

MARY HARRIS 
Rating:
4.0

The check in person was most helpfull; since U-Haul had me dropping off in another state, she said that this had been happening a lot recently. She fixed it with a phone call.

Gary Forst 
Rating:
5.0

Thank u was very helpful

BRANDI YOUNG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Piepiora 
Rating:
5.0

Customer did not leave a comment.

Robert Gremillion 
Rating:
5.0

Customer did not leave a comment.

Crystal Carlson 
Rating:
3.0

Lower prices of Uhaul

Corey Chunn 
Rating:
4.0

Customer did not leave a comment.

Alan Sims 
Rating:
5.0

Customer did not leave a comment.

Johnny Spicer 
Rating:
5.0

Customer did not leave a comment.

Jerry Coonrad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Mauck 
Rating:
5.0

Customer did not leave a comment.

Robert Robinson 
Rating:
5.0

Easiest return ever!

Joseph Gouchenour 
Rating:
3.0

None

Greg Hughes 
Rating:
5.0

Customer did not leave a comment.

Shawn Vierthaler 
Rating:
5.0

The attendant was professional and friendly. I will definitely rent from them again.

James Brewer 
Rating:
1.0

The mobile experience was very bad at pickup and drop off. Was given wrong location for drop off and was not able to check the truck in and was charged 6 gal of gas for $30 inaccurately. Would not recommend.

Robert Crossno 
Rating:
4.0

This is my first time here but she acts like a family. Awesome and thank you.

junson haplan 
Rating:
5.0

Customer did not leave a comment.

Beth Cobb 
Rating:
5.0

Customer did not leave a comment.

Marcus Walters 
Rating:
5.0

Add gravel to parking area, especially by the street where rain puddles form.

Bill Hughes 
Rating:
5.0

Yes process to dropping off the truck with the app since the location was closed upon arrival

Megan Grimmett 
Rating:
1.0

I had to drive across the street by myself an hook up the trailer with no help and was told to come back across the street for them to take a picture

Rene Tolliver 
Rating:
5.0

Customer did not leave a comment.

FAY RAY 
Rating:
5.0

Customer did not leave a comment.

HEATH MITCHELL 
Rating:
5.0

Customer did not leave a comment.

Johnny Bowden 
Rating:
5.0

Customer did not leave a comment.

DAVID BERGAU 
Rating:
5.0

Customer did not leave a comment.

FRANK CHRISTIE 
Rating:
5.0

No recommendations. The attendents were great and helpful!

Katherine Gibson 
Rating:
5.0

Not open at time of drop off

CONNIE PRITCHETT 
Rating:
5.0

Fix the truck, I had to stop several times to check the oil because the oil light stayed on and it gave a check oil pressure warning, also had to add coolant because it started overheating

Ronie Stafford 
Rating:
5.0

Customer did not leave a comment.

Philippe Tulula 
Rating:
5.0

Customer did not leave a comment.

Kimberly Bryant 
Rating:
5.0

Customer did not leave a comment.

DAVID WHITE 
Rating:
4.0

Customer did not leave a comment.

WARREN STRICKLAND 
Rating:
5.0

Customer did not leave a comment.

DOYLENE ROBERSON 
Rating:
4.0

Customer did not leave a comment.

Terry Fox 
Rating:
5.0

Customer did not leave a comment.

DOYLENE ROBERSON 
Rating:
5.0

No problem. Dropped off when place was closed

Penny Terrell 
Rating:
5.0

Very nice people. Highly recommend

Richard Helton 
Rating:
5.0

Customer did not leave a comment.

PAT LUSK  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff would recommend

JASON ROBINSON 
Rating:
5.0

Customer did not leave a comment.

DANIEL JOSEPH SHANNON 
Rating:
5.0

Customer did not leave a comment.

DANIEL JOSEPH SHANNON 
Rating:
3.0

I was charged for extra mileage, because I had to pick up 10 miles from where I needed to load and then had to unload north of Greenwood, where I booked to. I then had to drop off equipment in Booneville AR where uhaul changed my drop off to. Not enough mileage was allowed for trip.

JANET HUFFORD 
Rating:
4.0

Overall the truck condition was great. The cabin had sticky spilled coffee or something similar on the center floor and used surgical masks were left behind. The cell phone checkout option did not fully work for me. Check in worked great using my cell phone.

Reynaldo Martinez 
Rating:
4.0

This is the second time I have used UHAUL and I have had nothing but a good experience with them. The first 26 ft truck I got was absolutely great and rode nicely. The second 26 ft truck I got was clean, however the truck squicked all the way of or trip. It was coming from the back of the truck like the box trailer. It was loud and the truck rode really hard. And little bump and the truck would bounce. This was throughout the whole trip. Other than that all was well.

Chantelle Black 
Rating:
4.0

Customer did not leave a comment.

Tami M Kay 
Rating:
4.0

Customer did not leave a comment.

James Bradshaw 
Rating:
5.0

Customer did not leave a comment.

Jimmy Simmons 
Rating:
5.0

Nothing just keep up the good work and nice people to help the ones in need of a u haul rental

Gina Vanderburg 
Rating:
3.0

I was supposed to pick up my rental in Paris, AR. Instead I had to go over a half hour to Booneville, AR. Made 2 trips one to get truck and load and another to pick up Tow Dolly. The folks at Booneville were very nice and helpful so I dont really know how to rate the location overall. U-Haul in general did a poor job with pickup.

Gerolin Jordan 
Rating:
5.0

Customer did not leave a comment.

Christopher Gorman 
Rating:
5.0

Customer did not leave a comment.

CHARLENE ZWAHR 
Rating:
5.0

Customer did not leave a comment.

Grady Stokes 
Rating:
5.0

Customer did not leave a comment.

Mychaela Bennett 
Rating:
5.0

Customer did not leave a comment.

Austin Johannes 
Rating:
5.0

Customer did not leave a comment.

Con Sarten 
Rating:
4.0

Customer did not leave a comment.

robert dean 
Rating:
5.0

Not alot except maybe check the cabs a bit better in the future. Mine did have some clutter in it from the previous patron.

Cecil Hammerton 
Rating:
5.0

Thank you

carl potter 
Rating:
4.0

Customer did not leave a comment.

JUANITA STONE 
Rating:
5.0

Customer did not leave a comment.

SHANNON COTTON 
Rating:
5.0

I believe UHaul businesses, should ALWAYS, tell EVERY customer, it’s Important they twists the Chains, before hooking them to vehicle!! Otherwise, an accident is “Very Likely”! And Every One Of you are aware of this!!

CATHY KRAUSS 
Rating:
5.0

This was a very professional, well managed location. I would use it again and recommend it to others. The people were very friendly and very helpful.

Lance Phillips 
Rating:
5.0

Customer did not leave a comment.

Melvin Wells 
Rating:
5.0

I can't think of any.

Daniel Womack 
Rating:
3.0

When we pulled up to pick up our truck rental there was a sign on the door that said be back in 10 minutes. The open sign was on but the door was locked. I’m not sure how long the employee had been gone before we got there, but we waited 20 mins before someone pulled up to open the door.

Chad Willhite 
Rating:
5.0

Barbara Jones is an excellent employee who answered all my inquiries promptly and correctly. Made things much easier for me. Kudos to her.

SUE POOR  |  Overall Experience 
Rating:
5.0

I would rent a unit from them again if needed. Awesome customer service!

BETSY HARVEL  |  Overall Experience 
Rating:
2.0

When someone has to go and get their truck in another town 60 miles out of their way and didn't get a discount that is WRONG! Never use you guys again

Christopher Soroka 
Rating:
5.0

Great experience! Had the right size truck for my move, very reasonable prices! Thanks

BETSY HARVEL 
Rating:
5.0

Customer did not leave a comment.

James Boley 
Rating:
2.0

Charge the original price quoted !

gary mckay 
Rating:
5.0

Customer did not leave a comment.

Daniel Womack 
Rating:
5.0

Customer did not leave a comment.

Lauren Warner 
Rating:
5.0

Easy drop off- though not a 24 hour drop off

Michelle Beach 
Rating:
5.0

Customer did not leave a comment.

Betsy Bucsanyi 
Rating:
5.0

Barbara at the center was very helpful and offered advice on our move. We have used this site before and return due to the friendly customer service.

Mike Smith 
Rating:
5.0

Very friendly and helpful service. We had to reschedule for a later pickup than originally planned and the Attendant was very understanding.

Mike Smith 
Rating:
5.0

Customer did not leave a comment.

diane ivey 
Rating:
5.0

not a thing

KENNETH HINDS 
Rating:
4.0

Customer did not leave a comment.

BARRY KRUS 
Rating:
3.0

Customer did not leave a comment.

Jo Ann Keppler-Hill 
Rating:
5.0

Customer did not leave a comment.

PAT LUSK 
No reviews have been submitted for this location.

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