Customer Reviews for A1 Boat & RV Storage
(Distribuidor de U-Haul del vecindario)

257 comentarios

3044 Joe Johns Rd   Middleburg, FL 32068

(904) 282-3671

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 3:30 p. m.
  • Dom.: 9:30 a. m. - 3:30 p. m.

Servicios en esta ubicación:

Contáctanos

(904) 282-3671

3044 Joe Johns Rd
Middleburg, FL 32068

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 3:30 p. m.
  • Dom.: 9:30 a. m. - 3:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Shane M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather J. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHELDON B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
4.0

I wouldn't afford them the credit of calling it a poor Business model because this isn't a legit business. Uhaul should review their policies and protocols with some of their!!!

Antonio H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
1.0

They "by mistake" did some double charges for extras days and I had to return and confront them and they said ... ohh I'm sorry that was a little mistake" ifvI didn't return they keep that charges in my credit card.

SAMUEL V. 
Clasificación:
5.0

No problem at all

elmer N. 
Clasificación:
5.0

Outstanding, continue with same service

Chris J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Next time I will inspect the inside of the trailer. It was an older one and did not have the rings around the top of the inside like the new ones have. I did not have them available to attach my bungi cords to, to secure the boxes and items I was transporting.

Linda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah M. 
Clasificación:
1.0

Your stupid truck share didn't work so I set at my first mission on Leonard Park way for 2 hrs trying to get customer service to help off which I was on hold for 45 minutes just trying to reach a representative who could not help me and tried however was unsuccessful so I had to cancel my first reservation because it would not let me check the truck out and had to drive 20 miles out of my way to another location which I reserved another truck that I almost didn't get because this place was Ill prepared and couldn't find keys not had they checked trucks in yet so I had to wait there for 30 more minutes putting me a total of 3 hours behind so Instead of moving in the cool morning I did in the heat of the day so I did I returned the truck 25 hrs later and was charged for 2 days thanks

James J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
3.0

El cliente no dejó un comentario.

amber M. 
Clasificación:
5.0

Nothing great customer service from the ladies in the office.

THOMAS M. 
Clasificación:
5.0

New wiper blades

mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
2.0

Gentlemen who helped us check in was drunk, you could smell alcohol, wasn't walking straight. He said I needed to get keys from lock box but he had them in his hand. When it came to check out the gentlemen who helped us charged be an extra $12.60 for gas but I filled up the tank well over I was supposed too.

Isaiah M. 
Clasificación:
5.0

Truck was bigger than originally reserved, upgrade was no charge. Office personnel were very friendly.

Stanley L. 
Clasificación:
4.0

Very friendly owners and staff, they go out of there way to take care or customers.

William C. 
Clasificación:
4.0

The truck smelled like cigarettes.

Lon R. 
Clasificación:
2.0

Finding the office was not easy. Found it then was told to go to the other building. This place was very disorganized and a mess. Cars were blocked in and no place to park for drop off.

Shawn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

José R. 
Clasificación:
5.0

Nothing, they was great!

russell B. 
Clasificación:
5.0

Staff was great!

KatherineS M. 
Clasificación:
1.0

You can exercise the minimum effort required to actually clean a vehicle for rent, properly maintain towing equipment and actually show the customers the vehicle and equipment like every other uhaul establishment on the planet, not just “sign here, the truck is outside the gate” Poor location and service, even for a junkyard.

Josh M. 
Clasificación:
1.0

When I brought the trailer back some guy I guess that worked there wearing a security badge was drunk off his you know what got out of the vehicle with a beer can told me where to park the trailer

KELLY L. 
Clasificación:
5.0

Tracy is awesome. Really great service.

Najeeb M. 
Clasificación:
5.0

Everyone was so nice and helpful. Mr. Thomas was awesome.

Laura D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany M. 
Clasificación:
4.0

El cliente no dejó un comentario.

john K. 
Clasificación:
4.0

They were wonderful friendly and very helpful. I would definitely rent from them again

Heidi S. 
Clasificación:
5.0

Once again 3rd drop off and seamless transaction! Great team here too.

GREGG S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alena T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole W. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Regina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGG S. 
Clasificación:
5.0

Tracy was very warm and friendly. Although it was a last minute rental, she made it seem like it was no big deal. A real professional

Juan L. 
Clasificación:
5.0

They went above and beyond to help me with my move

DONALD B. 
Clasificación:
5.0

👍

BILL F. 
Clasificación:
5.0

The whole experience was fantastic !

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SALDY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill L. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD B. 
Clasificación:
5.0

Everything was great and the people were awesome.

CECIL C. 
Clasificación:
5.0

n/a

MICHAEL M. 
Clasificación:
5.0

Nothing at all. Everything was great.

BRIGHAM S. 
Clasificación:
5.0

Wendy was great 👍

JOSEPH B. 
Clasificación:
5.0

Nada

ROBERT K. 
Clasificación:
5.0

Tracy and Wendy were wonderful and very patient with me. I will use them in the future should I need U-Haul and also recommend them for my friend's move. Thank you, thank you.

DENISE T. 
Clasificación:
4.0

WE HAD BOOKED A 10 FOOT TRUCK AND WERE SENT TO AN ALTERNATE LOCATION TO PICK IT UP. ON ARRIVAL, WE WERE TOLD OUR RENTAL HAD BEEN SENT TO MIAMI!!! HUGELY DISAPPOINTING. WE WERE THEN SENT TO THIS LOCATION WHERE THEY RENTED US A 20 FT TRUCK. THEY WERE GREAT BUT THE RESERVATION PROCESS LEFT A VERY POOR TASTE FOR US WITH UHAUL CORPORATE.

Thomas M. 
Clasificación:
5.0

Very friendly and excellent service!

Hector R. 
Clasificación:
4.0

One issue I have with u-haul is they never have truck size I originally reserved. This very frustrating. Alway put me in larger truck which cost more fuel.

Jackie H. 
Clasificación:
2.0

I only rented from this location because the truck I reserved on the 8th was not available when I requested on the 15th at the orange park location. There was also no one way 20' trucks which is what I reserved. I had to have a 26' truck which cost me more!!

CHRISTY N. 
Clasificación:
5.0

Keep doing business the same way

Anthony Z. 
Clasificación:
3.0

I really wish uhaul would adopt a full tank policy instead of leaving it where the customer leaves it. The drop off or pick up sites should ensure the gas tank is full. Especially if you are going to charge a customer for leaving the tank less full than what they got it at. It was pretty inconvenient that I was already paying almost $400 to use the truck and then to immediately have to drop $100 worth of gas in it in order to be able to leave town

JACQUELYN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
3.0

El cliente no dejó un comentario.

gary P. 
Clasificación:
5.0

If your.. looking for.. a.. truck rental !! This is.. the place to go . . . Very.. nice . People and.. professional.. and.. thankyou Hal and Wendy

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bernadette M. 
Clasificación:
3.0

It was located at a junk/ tow yard. Guy didn't do a walk around with me but was nice.

Kyle C. 
Clasificación:
1.0

Never seem a scrap yard, with a childrens dance class that rented uhauls. Veryyyy bizarre.

MATTHEW D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy G. 
Clasificación:
5.0

Very easy self service. I was out of there in 15 minutes. The return was equally easy.

Patrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary A. 
Clasificación:
4.0

A pin lock for the ball should be included with the trailer. Customer shouldn't have to take a trailer to a store to purchase one, unsafe!

jerard N. 
Clasificación:
4.0

Hi

DENNIS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY W. 
Clasificación:
3.0

Tracy was a great and helpful person. She was such a pleasure to work with. I rented the wrong trailer online. Got down the road and went back after realizing that what I have isn't gonna work. She was very accommodating and got me the trailer I needed. Thank you Tracy for all your help.

MICHAEL B. 
Clasificación:
4.0

Forgot the utility dolly. did nor notice until I got home. called u haul to have it removed from my rental.

Kara B. 
Clasificación:
5.0

Was met out front immediately and was able to drop off trailer right of way.

ANITA V. 
Clasificación:
3.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

Nothing, pick up and drop off were very nice and professional!!

EDWARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT O. 
Clasificación:
4.0

This was great service. Tracy contacted me a few times prior to rental to insure everything was set up.

Thomas M. 
Clasificación:
5.0

It's great, and Tracy was quick and efficient as well.

ELMER N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
2.0

From 2 nails in a tire with a slow leak at time of pick up, to 90+ minute roadside repair wait, but 1st the u haul pick up still hadn't moved my reservation to pick up for over an hour so road side could dispatch a repair truck. Also, had to wait 23 minutes to get a human to report a claim. I started my move 4 1/2 hours LATE due to all of the issues.

CARMEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory A. 
Clasificación:
5.0

Excellent service, great location but a little tucked away, a few more arrow signs to let people know.

SANDRA M. 
Clasificación:
5.0

I was a walk-in customer. They had the perfect size truck I needed for a local delivery. Great service.

LARRY R. 
Clasificación:
3.0

The phone rep that sent me to the location, literally gave me 2 minutes until they closed. This place was packed with trailers, but the employee did help me back in. I turned in my equipment a day early, but was still charged for the next day. I'm guessing, due to the place being closed and they probably processed the return the next day.

Emma C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teresa E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daneil J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILFRED B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William J. 
Clasificación:
5.0

This location gave the best U-Haul experience that I have ever had. The people were awesome. they went out of their way to help even when it was not required to. I would whole heartedly recommend this location and will drive past several locations to return to this one. GREAT JOB and thank you for making my experience AWESOME!!

BOB W. 
Clasificación:
2.0

El cliente no dejó un comentario.

LINDA E. 
Clasificación:
4.0

Nothing really, everything worked out

Eric J. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve B. 
No se han enviado comentarios para esta ubicación.

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