Customer Reviews for A1 AutoFix
(U-Haul Neighborhood Dealer)

368 reviews

650 American Legion Blvd   Mountain Home, ID 83647

(208) 696-0008

Office Hours

  • Mon-Sat: 7 am–7 pm
  • Sun: 8 am–7 pm

Services at this Location:

Contact Us

(208) 696-0008

650 American Legion Blvd
Mountain Home, ID 83647

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–7 pm
  • Sun: 8 am–7 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brian Barnes 
Rating:
3.0

Customer did not leave a comment.

Alvin Burgemeister 
Rating:
5.0

Customer did not leave a comment.

Thomas Shields 
Rating:
4.0

Make sure the inside of the windows are clean the wiper blades didn't work very well and it made it hard to drive in the rain

Brandon Law 
Rating:
2.0

The lady was very rude. Disrespectful did not want to listen to what I needed to do. You haul and refuse to let me have extra mileage due to road closures and have to pick up a trailer till a vehicle from a different town

KAYLA CALLAHAN 
Rating:
5.0

I have only rented blankets at this location and other than a couple dirty blankets this last time, they have always been clean and ready for use on fine furniture and other items requiring protection. I’ll be taking my business there next time..

DAVID WEDDLE 
Rating:
1.0

Hidden fees im not happy at all

Christopher Loucks 
Rating:
5.0

Customer did not leave a comment.

Teresa Hatcher 
Rating:
5.0

Customer did not leave a comment.

Tiffany Mcdaniel 
Rating:
4.0

Customer did not leave a comment.

Edwin M Neilson 
Rating:
5.0

Customer did not leave a comment.

Kevin Prescott 
Rating:
5.0

Customer did not leave a comment.

Teresa Hatcher 
Rating:
5.0

Customer did not leave a comment.

Teresa Hatcher 
Rating:
5.0

Customer did not leave a comment.

Chris Hackwell 
Rating:
5.0

Customer did not leave a comment.

Teresa Hatcher 
Rating:
1.0

poor communication, poor customer service, rented a dolly didn’t communicate that they didn’t have any, no check in from phone. will not be returning.

Faith Askins 
Rating:
5.0

Customer did not leave a comment.

Teresa Hatcher 
Rating:
5.0

Customer did not leave a comment.

Teresa Hatcher 
Rating:
5.0

Great experience, thank you!

Gabriel Aparicio 
Rating:
5.0

Customer did not leave a comment.

Alexis Thiel 
Rating:
5.0

Customer did not leave a comment.

Pamela Bruun 
Rating:
5.0

I love the cargo to take things back to Wisconsin to drop off things there only local

Christine Ziegler 
Rating:
5.0

Customer did not leave a comment.

nate gurwell 
Rating:
5.0

Customer did not leave a comment.

Andrew Anderson 
Rating:
5.0

Super friendly! I had to extend the rental days, no issues at all! I would definitely rent from them again!

anita nelson 
Rating:
5.0

Thanks for your help!

Tabitha Burgess 
Rating:
3.0

Customer did not leave a comment.

Kellie Wagner 
Rating:
3.0

Was told the gas tank was full when i rented it which it wasnt only 3/4 other than it was a new truck. Ran well good gas milage drove nice and the people were friendly.🤗

Russell Bachman 
Rating:
5.0

Customer did not leave a comment.

Donna Morris 
Rating:
3.0

Customer did not leave a comment.

Evangelina Morris 
Rating:
5.0

Excellent service rendered

Balwant Singh 
Rating:
3.0

So I rented a20 ft truck picked up on Saturday @10:15 approximately returned on Monday before noon which is what the app told me because I was an hour and 45 minutes later then I picked it up they charged me for a3rd day no one ever said it needed to be brought back before 10:15 the lady said yeah it should have been adjusted when you picked up but wouldn’t change anything when I dropped off very disappointed

Paul Felix 
Rating:
5.0

Customer did not leave a comment.

Chris E Coster 
Rating:
5.0

Friendly staff, quick transactions.

Bonnie Vogt 
Rating:
5.0

Customer did not leave a comment.

Shawn Steffes 
Rating:
5.0

Customer did not leave a comment.

Kris Dinsdale 
Rating:
5.0

Excellent service!

Raashawyn Bush 
Rating:
5.0

Excellent service. No hassle and amazing staff

Raashawyn Bush 
Rating:
5.0

Customer did not leave a comment.

STEVE ENGELBERT 
Rating:
5.0

Customer did not leave a comment.

Karen Stevens 
Rating:
1.0

Rip off rates

Cory Breaux 
Rating:
4.0

The woman has checked us in each time we've had to bring a U-Haul down from WA. She's always very nice and communicates well while doing the walk around. Very pleasant

Joshua Irwin 
Rating:
5.0

Customer did not leave a comment.

Dragan Saric 
Rating:
5.0

Customer did not leave a comment.

bruce dougherty 
Rating:
1.0

We had to drive over 80 miles to pick it up being notified the day before and we literally only went to the uhaul location and to our new location and went over 10 miles was charged for that but you guys made us drive to the pu location far away. Girl at the Kimberly location in twin falls Nancy was very rude when she called. Showed no empathy at all when she told us they had no truck from twin falls to reno she was like drive 80 miles to get it or you won’t have a truck. It cost me extra gas money on the truck and my car. The truck was filthy and had 1/4 of a tank. Very bad experience. I guess you don’t value customer service

JOSEPH BUCHHOLZ 
Rating:
5.0

Customer did not leave a comment.

Michael McLaughlin 
Rating:
5.0

Friendly staff, great service

JACKIE BETZ 
Rating:
3.0

Attached to a gas station, so easy to fill up before you take off if needed.

Stephanie Zimmerman 
Rating:
5.0

This outlet is always the best. Nice People Good equipment and quick service!!

William Warner 
Rating:
5.0

Customer did not leave a comment.

Matthew Schofield 
Rating:
1.0

U charge for a cleaning fee but the gas we don't get paid for we had more gas in the truck more then we had originally. In the lady was rude with a bad attitude.

GERALD MIDDLETON 
Rating:
3.0

The lady on the phone was trying to leave early they didn't have any business so that made sense to me, she told me how to go online and set up my rental online I did that, and I got a phone call the next day saying that I stole the item that I picked up the way that I was told to pick it up, and then the person on the phone redid the order and or rental agreement, and then charged me twice as much when I returned it to the same location.

Ryan Archibald 
Rating:
5.0

I was completely satisfied with the Worker, she was friendly, talkative, informative and knowledgeable.

ANDREA JACK 
Rating:
3.0

Expensive, expensive, expensive!!

Nicole Johnson 
Rating:
5.0

Customer did not leave a comment.

Carol Gray 
Rating:
5.0

Customer did not leave a comment.

Gordon Bowlden 
Rating:
5.0

Quick check in/out, friendly staff.

Bonnie Vogt 
Rating:
5.0

Customer did not leave a comment.

Daniel Pomerlee 
Rating:
5.0

The lady that helped me was extremely nice and helpful!! The store was pretty busy but she handled everything very well

Jordyn Wortham 
Rating:
5.0

Good customer service

AUGUSTIN TERSA 
Rating:
5.0

Customer did not leave a comment.

rodney Hank 
Rating:
5.0

Everything was good

kelly jensen 
Rating:
5.0

Nothing very, staff and owner or manager were very friendly.

Michael Main 
Rating:
5.0

Customer did not leave a comment.

Ryan Larson 
Rating:
4.0

There were a few minor issues, but I am not one to complain. I was given the chance to rent the truck and it did the job I needed. I would not use any moving truck rental other than Uhaul.

GORDON BOWLDEN 
Rating:
5.0

Service and system are user friendly. No improvement required

Zhilong Zhuo 
Rating:
5.0

Nothing, you are doing a great job!

Jessi Carlon 
Rating:
3.0

Customer did not leave a comment.

Lisa Turner 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Jones 
Rating:
2.0

The poor cashier was clearly sick/coughing. She shouldn’t have been working.

Emily Turner 
Rating:
5.0

Nothing, I've rented from this location 3 times and every time was great!

Raymund Mapa 
Rating:
5.0

Thanks

Josh Radford 
Rating:
5.0

Customer did not leave a comment.

Dave Bylsma 
Rating:
5.0

Attendant was more than helpful attaching the trailer and even offering me to come by later to ensure I had loaded the vehicle properly. Great people skills!

DAVID HODGES 
Rating:
3.0

It was a gas station and car repair shop. Not a uhaul location.

Joseph Pongo 
Rating:
5.0

Customer did not leave a comment.

Harley Segale 
Rating:
5.0

Customer did not leave a comment.

William Warner 
Rating:
3.0

Pay attention to the customer not your phone!

kory olaveson 
Rating:
5.0

Customer did not leave a comment.

Caryn Croft 
Rating:
3.0

Customer did not leave a comment.

Nicholas Brewster 
Rating:
3.0

Customer did not leave a comment.

John Hodges 
Rating:
5.0

Customer did not leave a comment.

Daniel Metully 
Rating:
3.0

Customer did not leave a comment.

Tanea Parmenter 
Rating:
3.0

Customer did not leave a comment.

Kent Davis 
Rating:
4.0

Customer did not leave a comment.

Don Pawluk 
Rating:
5.0

People were refreshingly polite and professional. The computer system was slow and obviously out dated. Everything else was perfect.

Chris Denney 
Rating:
4.0

Customer did not leave a comment.

angela hinckley 
Rating:
5.0

Customer did not leave a comment.

Shayne Gustafson 
Rating:
3.0

Customer did not leave a comment.

Derek Thornton 
Rating:
5.0

Staff was very helpful and friendly, quick check in process. Thank you!

Bonnie Vogt 
Rating:
5.0

I had a great experience with the local store, and the person at the store was kind and courteous.

Michelle Warner 
Rating:
1.0

Nice people but very inept with their service skills. Did not know if they could rent for a trip out of town, took a very long time to input my information, gave us the wrong keys and later found they signed us up for the wrong truck so the mileage did not match when we returned it that evening.

dan ensa 
Rating:
5.0

Excellent service thank you

Balwant Singh 
Rating:
4.0

Customer did not leave a comment.

James Martello 
Rating:
3.0

After we arrived home from picking up the uhaul e we noticed the woman who said she would get a dolly never did because it was not in the truck. We called customer service who said go back in get it. We declined as this would be another hour out of our limited time to load and unload the vehicle for moving. The rep did say just let the person we drop the vehicle off with that we never got it. We did that and yet where is it refund? Crazy

Bruce Perry 
Rating:
5.0

Customer did not leave a comment.

rodolfo mercado 
Rating:
5.0

Customer did not leave a comment.

Cris Aieblo 
Rating:
5.0

The online registration process is board line criminal. In the fine print is an indicator that there will be a mileage charge, but it doesn’t prepare you for the sticker price shock when you’re at the counter with the representative. It’s not their fault, but since they’re the one delivering the news, it would be easy for a customer to take it out on them. Shame on you U-Haul!

Jeffrey Smith 
Rating:
4.0

Good place.

Greg Gordon 
Rating:
5.0

Customer did not leave a comment.

LARRY REMM 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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