Comentarios del cliente para A Z Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A Z Self Storage

Grado total:

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Jeff K. en

Grado:

El cliente no dejó un comentario.

Samuel R. en

Grado:

El cliente no dejó un comentario.

Kallye S. en

Grado:

Clean the vehicle between uses. Cargo van was very dusty and needed a good wipe down on the dash, floors and inside windshield.

PAUL H. en

Grado:

I had booked my trailer from Ferndale. My confirmation email said Ferndale. I went to the Uhaul in Ferndale to pick up my trailer and they said that I had to drive an additional 16 miles north to Blaine. This made not only cost me valuable time but it also made me late for my appointment to pick up materials in Ferndale. Very bad experience.

Jessica B. en

Grado:

El cliente no dejó un comentario.

Alan L. en

Grado:

Professionally run operation. excellent staff.

heleen K. en

Grado:

El cliente no dejó un comentario.

jennifer K. en

Grado:

The customer service person,, karr McElroy Smith, was an amazing, happy, helpful, person with direct and clear communication making my understanding of the process so easy. She was delightful to deal with and should be praised for her excellent customer service. Would definitely deal with this location again. She's immediate , and went out of her way to make sure I was compensated through her supervisor for detailing the van, I really appreciated that. Thanks

Brice B. en

Grado:

Update the dealer list

Luis L. en

Grado:

Thank you Karl for your assistance and directions, I would come back for next moving

ARNEL M. en

Grado:

5 star to the lady that helped us out. Thank you

Steven M. en

Grado:

U-Haul head office messed up my drop off location and told me to go to a place that no longer is contracted with U-Haul. I then went to A Z Self Storage, where the personnel there still took care of me even though I was not expected at this location. A Z Self Storage has exceptional service.

Joseph Z. en

Grado:

Karr makes this place great. She is attentive to detail, friendly , and efficient. Lots of impatient people to deal with, but she remains calm and professional.

Steve H. en

Grado:

God Job !

Donald H. en

Grado:

The physical set up of this place doesn't after dark drop offs easy. The lack of maneuvering room isn't made better with an almost complete lack of light. Thank heavens for helpful staff.

Donald M. en

Grado:

WAN cell phone connectivity (cell service) inadequate at location to use modie UHaul application on smartphone

Anita A. en

Grado:

Kart Smith was very helpful getting the return of the truck checked in.

zeyad A. en

Grado:

I booked the from canada thru the phone and picked the van up same day. Friendly and professional staff. Great rates. Highly recommend.

John M. en

Grado:

Nice, Nice people. But a rundown building.

brenda R. en

Grado:

The service was fantastic!! She is kind and friendly with knowledge of the haul company!

Galen B. en

Grado:

El cliente no dejó un comentario.

Cynthia H. en

Grado:

El cliente no dejó un comentario.

Joseph P. en

Grado:

The truck came back 2 1/2 hours late so it made me late. I hired loaders and I couldn't load the truck because it was late.

Ken C. en

Grado:

The lady that helped us (Kami) was very helpful- she helped us find a room for the night as well helped us with directions to different businesses for fuel and parts!!

Theressa C. en

Grado:

El cliente no dejó un comentario.

Joleen A. en

Grado:

This was the 3rd uhaul establishment I had been to, as the original one I had reserved a trailer at did not have it. The 3rd place finally had the trailer but no adapter to hook up lights. I was told to go to Napa auto parts and purchase one. How can and establishment let you drive off the lot with an unsafe and illegal vehicle? I will not use uhaul again.

Lee Channer C. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

El cliente no dejó un comentario.

Kay W. en

Grado:

If corporate asks you to leave, don't make the mtg lock you out while you are making arrangements to relocate. Corporate is asinine!!!

Janice V. en

Grado:

El cliente no dejó un comentario.

Chris B. en

Grado:

The people here are great, but the location of the office can be difficult to locate and could benefit from some signage. The return lot in front of the office is a dead end of a narrow lane - not the easiest place if driving a large truck or trailer. There is not really anything they can do about that so this is not a complaint.

Kenda B. en

Grado:

El cliente no dejó un comentario.

Leslie O. en

Grado:

Great service

gary J. en

Grado:

El cliente no dejó un comentario.

John V. en

Grado:

Actually I thought that Kami and Greg were amazing to deal with, and I think you are very fortunate to have them representing you, they couldn't have been more helpful

Jon L. en

Grado:

Very friendly and helpful!

Nicole B. en

Grado:

El cliente no dejó un comentario.

Bruce L. en

Grado:

Yard was small for backing trailers. Attendant was a little unfamiliar with procedures

Qian W. en

Grado:

El cliente no dejó un comentario.

Rachel P. en

Grado:

These people need training on uhaul computer system. We were there for over 45 min and I had already previously rented the truck and was coming to pick it up but the guy was clueless and took forever. On top of that I was over charged because they messed up on how much gas was in the vehicle

NICK T. en

Grado:

El cliente no dejó un comentario.

Trisha M. en

Grado:

Ensure the trailer is properly attached to the vehicle, and that the correct hitch/ball size is being used by the vehicle towing the trailer. We had issues of the trailer coming unhooked from the vehicle once we reached our destination and were unloading - very unsafe.

Ursula S. en

Grado:

El cliente no dejó un comentario.

Jasmin J. en

Grado:

It took me 20 minutes to rent the truck, she said the system was looping?? Either way, I needed to get going and that was WAY to long to wait.

Navtej S. en

Grado:

El cliente no dejó un comentario.

terry S. en

Grado:

El cliente no dejó un comentario.

Will H. en

Grado:

El cliente no dejó un comentario.

LISE D. en

Grado:

Long-time UHaul customer - this is the best location for customer service, good equipment & friendliness! Thanks Mitch!

Lise D. en

Grado:

Long-time U-Haul customer. Best U-Haul location I've experienced. Very friendly & helpful. Will recommend!

JOHN E. en

Grado:

El cliente no dejó un comentario.

JEANIE L. en

Grado:

El cliente no dejó un comentario.

Geoffrey S. en

Grado:

Not much. Truck transmission is a little suspect but t did the job just fine.

CHARMAINE B. en

Grado:

the person in Blaine did not know how to check us in we returned the truck on friday. She never looked at the truck. The truck was full of gas and the 12 blankets were in the truck. We also did not exceed the miles allowed. This woman said she was not trained and all she did was cry and apologize.

EDWARD M. en

Grado:

Mary did a great job preparing my order!

jerry S. en

Grado:

bobby who rented me the auto transport was very professional has great service.

CHRISTOPHER P. en

Grado:

El cliente no dejó un comentario.

STEVE Q. en

Grado:

The U-haul person was not available for the turn in to do paperwork,which necessitated a second trip. The drop off was easy in the back holding lot.

ROBERT S. en

Grado:

El cliente no dejó un comentario.

Sharon L. en

Grado:

El cliente no dejó un comentario.

LUANN R. en

Grado:

Someone from UHaul needs to go out here to check this location out. It took over 40 minutes for them to get the order processed and there was nowhere to sit down and wait - unbelievably filthy and unprofessional. The owner and his wife did their best to help and were polite - just the environment was lacking.

DOUG H. en

Grado:

El cliente no dejó un comentario.

CARL C. en

Grado:

El cliente no dejó un comentario.