Customer Reviews for A Z Self Storage
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

67 reviews

1320 E St   Blaine, WA 98230

(360) 312-3415

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(360) 312-3415

1320 E St
Blaine, WA 98230

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

We did not have internet service being close to the boarder. We needed that to make an account to get the key. We had troubles getting the key and it took a long time!

Charlotte Baker 
Rating:
4.0

Customer did not leave a comment.

Christopher Rice 
Rating:
5.0

Customer did not leave a comment.

Tom Davis 
Rating:
4.0

Customer did not leave a comment.

Christopher Cook 
Rating:
3.0

They didn't have all the items I reserved. I was short 18 furniture pads and a furniture dolly. Had to go to another location to fulfill my reservation delayed my trip over an hour.

Lindsay Jarvis 
Rating:
5.0

Customer did not leave a comment.

Jeff Kornelis 
Rating:
4.0

Customer did not leave a comment.

Samuel Rogers 
Rating:
3.0

Clean the vehicle between uses. Cargo van was very dusty and needed a good wipe down on the dash, floors and inside windshield.

Kallye Safko 
Rating:
1.0

I had booked my trailer from Ferndale. My confirmation email said Ferndale. I went to the Uhaul in Ferndale to pick up my trailer and they said that I had to drive an additional 16 miles north to Blaine. This made not only cost me valuable time but it also made me late for my appointment to pick up materials in Ferndale. Very bad experience.

PAUL HORTON 
Rating:
5.0

Customer did not leave a comment.

Jessica Bateman 
Rating:
5.0

Professionally run operation. excellent staff.

Alan Linder 
Rating:
5.0

Customer did not leave a comment.

heleen klein 
Rating:
5.0

The customer service person,, karr McElroy Smith, was an amazing, happy, helpful, person with direct and clear communication making my understanding of the process so easy. She was delightful to deal with and should be praised for her excellent customer service. Would definitely deal with this location again. She's immediate , and went out of her way to make sure I was compensated through her supervisor for detailing the van, I really appreciated that. Thanks

jennifer kolbo 
Rating:
1.0

Update the dealer list

Brice Beck 
Rating:
5.0

Thank you Karl for your assistance and directions, I would come back for next moving

Luis Linares 
Rating:
5.0

5 star to the lady that helped us out. Thank you

ARNEL MIRANDA 
Rating:
5.0

U-Haul head office messed up my drop off location and told me to go to a place that no longer is contracted with U-Haul. I then went to A Z Self Storage, where the personnel there still took care of me even though I was not expected at this location. A Z Self Storage has exceptional service.

Steven Ma 
Rating:
5.0

Karr makes this place great. She is attentive to detail, friendly , and efficient. Lots of impatient people to deal with, but she remains calm and professional.

Joseph Zaccaria 
Rating:
3.0

God Job !

Steve Haines 
Rating:
4.0

The physical set up of this place doesn't after dark drop offs easy. The lack of maneuvering room isn't made better with an almost complete lack of light. Thank heavens for helpful staff.

Donald Hulse 
Rating:
3.0

WAN cell phone connectivity (cell service) inadequate at location to use modie UHaul application on smartphone

Donald McCook 
Rating:
5.0

Kart Smith was very helpful getting the return of the truck checked in.

Anita Ashford Trotter 
Rating:
5.0

I booked the from canada thru the phone and picked the van up same day. Friendly and professional staff. Great rates. Highly recommend.

zeyad al rikabi 
Rating:
2.0

Nice, Nice people. But a rundown building.

John Murdoch 
Rating:
5.0

The service was fantastic!! She is kind and friendly with knowledge of the haul company!

brenda reeder 
Rating:
1.0

Customer did not leave a comment.

Galen Burrell 
Rating:
4.0

Customer did not leave a comment.

Cynthia Hornbeck 
Rating:
3.0

The truck came back 2 1/2 hours late so it made me late. I hired loaders and I couldn't load the truck because it was late.

Joseph Pecoaro 
Rating:
5.0

The lady that helped us (Kami) was very helpful- she helped us find a room for the night as well helped us with directions to different businesses for fuel and parts!!

Ken Cooper 
Rating:
3.0

Customer did not leave a comment.

Theressa Carey 
Rating:
1.0

This was the 3rd uhaul establishment I had been to, as the original one I had reserved a trailer at did not have it. The 3rd place finally had the trailer but no adapter to hook up lights. I was told to go to Napa auto parts and purchase one. How can and establishment let you drive off the lot with an unsafe and illegal vehicle? I will not use uhaul again.

Joleen Ahmann 
Rating:
5.0

Customer did not leave a comment.

Lee Channer Channer 
Rating:
5.0

Customer did not leave a comment.

William Briner 
Rating:
5.0

If corporate asks you to leave, don't make the mtg lock you out while you are making arrangements to relocate. Corporate is asinine!!!

Kay Warner 
Rating:
5.0

Customer did not leave a comment.

Janice Vongs 
Rating:
4.0

The people here are great, but the location of the office can be difficult to locate and could benefit from some signage. The return lot in front of the office is a dead end of a narrow lane - not the easiest place if driving a large truck or trailer. There is not really anything they can do about that so this is not a complaint.

Chris Beckett 
Rating:
3.0

Customer did not leave a comment.

Kenda Bjerkness 
Rating:
5.0

Great service

Leslie Oberholtzer 
Rating:
3.0

Customer did not leave a comment.

gary jones 
Rating:
5.0

Actually I thought that Kami and Greg were amazing to deal with, and I think you are very fortunate to have them representing you, they couldn't have been more helpful

John Vicente 
Rating:
5.0

Very friendly and helpful!

Jon Littlefield 
Rating:
5.0

Customer did not leave a comment.

Nicole Bengco 
Rating:
4.0

Yard was small for backing trailers. Attendant was a little unfamiliar with procedures

Bruce Lavine 
Rating:
5.0

Customer did not leave a comment.

Qian Wang 
Rating:
1.0

These people need training on uhaul computer system. We were there for over 45 min and I had already previously rented the truck and was coming to pick it up but the guy was clueless and took forever. On top of that I was over charged because they messed up on how much gas was in the vehicle

Rachel Peterson 
Rating:
5.0

Customer did not leave a comment.

NICK TONOSKI 
Rating:
3.0

Ensure the trailer is properly attached to the vehicle, and that the correct hitch/ball size is being used by the vehicle towing the trailer. We had issues of the trailer coming unhooked from the vehicle once we reached our destination and were unloading - very unsafe.

Trisha McGrath Agg 
Rating:
5.0

Customer did not leave a comment.

Ursula Seidel 
Rating:
1.0

It took me 20 minutes to rent the truck, she said the system was looping?? Either way, I needed to get going and that was WAY to long to wait.

Jasmin Johnson 
Rating:
5.0

Customer did not leave a comment.

Navtej Singh 
Rating:
5.0

Customer did not leave a comment.

terry storey 
Rating:
5.0

Customer did not leave a comment.

Will Hoag 
Rating:
5.0

Long-time UHaul customer - this is the best location for customer service, good equipment & friendliness! Thanks Mitch!

LISE DARISTIDE 
Rating:
5.0

Long-time U-Haul customer. Best U-Haul location I've experienced. Very friendly & helpful. Will recommend!

Lise Daristide 
Rating:
3.0

Customer did not leave a comment.

JOHN ERICKSON 
Rating:
4.0

Customer did not leave a comment.

JEANIE LUNA 
Rating:
4.0

Not much. Truck transmission is a little suspect but t did the job just fine.

Geoffrey Stevenson 
Rating:
1.0

the person in Blaine did not know how to check us in we returned the truck on friday. She never looked at the truck. The truck was full of gas and the 12 blankets were in the truck. We also did not exceed the miles allowed. This woman said she was not trained and all she did was cry and apologize.

CHARMAINE BOBSKI 
Rating:
5.0

Mary did a great job preparing my order!

EDWARD MUNRO 
No reviews have been submitted for this location.

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