The gentleman that gave me the keys as well as the gentleman that took me to the truck and walked me around it were very professional, kind, and pleasant. The staff were great, the only possible improvement I could see would be to change out the customer chairs. I was only in there a minute because they were so efficient however the seats looked really stained. Not a complaint... Just a way to be even better :)CARLYN A.
Customer Reviews for A Wonderful Outlook LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They found me a truck very quickly when other stores told me I would have to wait until Monday. Thank you DyranANDREATOUCHSTONE N.
El cliente no dejó un comentario.Richard R.
All employees there were also perfect i was very lucky to get new truck and such great people absolutely perfectBrian C.
I was given a truck with almost no gas and had to immediately put gas in it. When I returned the truck I was charged $25 for more gas. Not to mention the truck was not clean and rode horribly.SHANEKENYON G.
People are going through enough and to have to wait to get the deposit back is really a hardship to some. But had to pay it up front to move belongings is kinda double standardsMARGARET M.
graet serviseELIZABETHANN B.
El cliente no dejó un comentario.Joie R.
It only took 5 min to return the truck I loved it!! After a long day THAT was helpful!Tammy N.
El cliente no dejó un comentario.RAYMOND B.
Everything was wonderful!Mary L.
The gentleman was polite and provided good service, but the floor board on the driver's side was dirty and I was worried I'd be charged a cleaning fee. Fortunately I was not.RONALD M.
The combination to the lock box was wrong. When that problem was solved, the key was not inside. I had to wait for the location to open to get the key. The attendant was late. He also tried to re-bill me. When I finally got the key to my vehicle, it was one hour and 20 minutes past my scheduled pick up time.bryan R.
The personnel were very helpful.KEITHJUDD S.
Service was great! Couldn't ask for a better representative.Franklin H.
El cliente no dejó un comentario.Alfred L.
El cliente no dejó un comentario.JANICELANISE H.
Service at the pick up location in Danville, Va. was spectacular! They were ready when I arrived and very friendly and professional. Could not have asked for a better experience. Friendly and courteous. I would definitely recommend you friends or family in the future.SAMANTHACHRISTIN C.
The gentlemen were friendly, quick, and efficient.Morris B.
Great customer service and very quick respectful ..Terry T.
El cliente no dejó un comentario.Morris B.
Those guys were rock stars. I have already recommended them to some of my friends in the Danville area.CRAIG S.
I was charged more because the original reservation was never completed by the store manager so the next day she created a whole new reservation which charged me a late return convenience fee, also, the gas gauge picture matched the one I took BUT I was still charged for gas to top off the tank for return. All in all I was charged an additional $48 for services I did not use.JULIEDELYNNE W.
Excellent customer service. Friendly and helpful staffKim H.
Dropped off after hours so never met anyone, yet we're very prompt it response next day . Very easyROBERTLUCE T.
El cliente no dejó un comentario.David N.
El cliente no dejó un comentario.William A.
El cliente no dejó un comentario.MICHAEL N.
Even though I didn't meet this person, I think that the way they processed my drop off was wonderful!Suzanne B.
Absolute waste of my time. Rented the truck, made arrangements to meet and they stand me up. I then had to rent another U-Haul from another location. Then I notice a sign stating the U-Haul reservation guarantee. I then talked to some rep about the guarantee but apparently not meeting the reservation qualifies as counts... Their advertising is as sketchy as some of there locations.Todd S.
El cliente no dejó un comentario.Kymaria M.
Let us know if we return it after hours that we would have to pay a feeBrandon S.
El cliente no dejó un comentario.Deondre W.
El cliente no dejó un comentario.My L.
Be more professionalChyanne B.
El cliente no dejó un comentario.Evora R.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.Latisha I.