Comentarios de los clientes para A Touch Of Whimsy And Nu 2 U

Very accommodating and friendly. A low stress experience on a stressful day.

Mike is awesome and I would have to say that's the best experience at u haul ever

We tried booking with customer service, but they were difficult to deal with, so we went to the local dealer. He was fantastic, quick and assured us he would have the trailer available. Far better to deal with local folks.

nothing this place is awesome

Yes I'd recommend with stipulations. Im sure if you pick up while the facility is open it would be a breeze. However, if you pick up after hours there needs to be information at the site on the process, first you "have" to have the Uhaul App downloaded. If you dont know this you are screwed, there are no instructions anywhere referencing this fact. It took me 30 minutes to figure this out on my own and another 30 to figure out the App. Needless to say I was an hour late getting to where I needed to be.

Nice guy. Fast and easy. The other place Lelands was terrible Truck bad shape. Put 18 dollars in and took back. Did not give me credit. Hope someone can help me. He has copy of receit.

I arrived early. My trailer was ready. The contract process was seamless. I was out the door with my trailer in 15 minutes or less. Drop off was very simple. Everything perfect.

I have always had a great experience with this location. I will be using them again next week

This rental location has always been very good every time we have rented a trailer or truck. Very easy to do business with.

The service was exceptional, professional and speedy, how can you improve on that? Well done!

Ok

Mike was great to work with.

Truck kept breaking down

In and out in a hurry. Thanks.

Vehicle I reserved (paid the $50) wasn't returned on time so I got upgraded to the next truck they had available for the same price. The wipers didn't work well and the trim piece on the driver side seat belt cover was really loose. But other than all that it was good. The gentleman that helped me was very helpful.

Make sure your trailers have tje same rims all the way around so that the trailer will follow without trying to pull the vehicle pulling it off the road from swaying so bad

Thank you. Made rental a quick and easy experience.

Perfect experience, ie could not have been any better.

Two very good U-Haul dealers.

They were super helpful, friendly, & made everything quick & easy! I will always use them!

Mike was wonderful to work with. Thank you, Mike!!

Very helpful and the van was perfect for my needs!

Donnie was excellent and a great help.

Nothing

Great service, needs no improvement!

Great service

I truly appreciate the very helpful staff!

Quick in and out. Friendly folks.

After hours drop off was very easy and convenient.

It had a big parking lot in the back and was easy to park at.

Great service- trailer pick up quick

Great folks to do business with. Thanks Mike!

nothing. Mike was simply awesome!!!!! at pickup & return !!!!

The owner was very helpful and quick to get us on our way. I highly recommend this location !!!

Third time using this location and everytime the experience has been great, Thanks for the help.

Service was superb!

None, the owner was really helpful and kind. Thank you for everything!

Do not prepay for equipment online. The system does not work correctly, does not save any time when you go to pick up equipment.

Drop-off process is a nightmare using the uhaul/share online process after hours. The process took approximately an hour, as the cell reception is spotty in the area and the website could not read my location.

I felt welcome, guy was really helpful!

Shop owner was absolutely professional, very helpful.

Said they would give us forty extra miles gave us 30 said that they would not charge us more for box trailer well bullshit they charged 50$ more. Then the brake lights on trailer didn't work and they sent us with the pieces shit n way

The return location was fine. What was not too great was this location was closed on my return day (Sunday) - and always is. UHAUL did not advise me of this ahead of time. I did then use Uhaul's on-line return, which worked just fine BUT was almost impossible to navigate to on the webpage. Perhaps you could put a link directly to that on the "Your Reservation" page rather than just having people somehow luck-into finding it, or having to call your central reservations to be walked to it.

Absolutely the easiest and most streamlined renting process.

Had the worst experience EVER trying to get a truck online ... they had me running around in circles & made me call at least 8 different numbers til I finally got to somebody who could help me ... the truck was great

Could make process more streamlined for repeat customers.

Very friendly owner, great service and vehicle was clean and performed flawlessly. Would use again and highly recommend.

You guys are doing a great job. Just keep it up.

The man who assisted us was friendly and extremely efficient. Will use this location again.

Clean equipment and friendly staff. I enjoyed the experience.

Funny, how you guys do a survey on the pickup and drop-off locations but not on yourselves. The people on both ends were exceptional. However, there is no drop off in Breckenridge, CO so I delivered to Avon which was the closest location. After driving almost 2 hours in a snow storm to Avon, I found out the location there was closed for months. I called the hotline and the service there was poor. I then had to drive almost another hour to Gypsum. That's horrible on your end and the trucks are junk. Your dealers are way better than your support. Look in the mirror if you are going to do a survey and stop trying to get the dealers in trouble.