Extraordinario servicio al cliente
Shalil C.
Customer Reviews for A to Z Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I'm not as technologically savvy as I would like, however the staff member made my experience seem effortless. He walked me through the rental process and had me on my way in no time.
Erin M.Nothing for now, for me everything blessed.
Curth C.Great customer service. Manager very bright and polite.
Shalil C.The Uhaul person DID NOT SHOW UP TO RENT US THE TRUCK!!!!! The property manager (THANK GOD ) was able to check us out. RIDICULOUS!! But he struggled through the process and it took longer than it should have.
Roxanne S.Reached at the location and there were no one there to assist me on time and I didnt get what I paid for, need someone on sight and things would be better, vehicle was well maintained and clean
Horace S.The truck that i had i had to go in 40 mph because even if i pressed the gas the truck did not go more than that. I am really disappointed i move 1 hour 20 min with the truck it tucked me 2 hours and 30 min
Roselyn R.Great management,
Alphonso S.Went to pick up tb vehicle and the manager was no there because he was making “a runâ€. His friend/ colleague helped me out to put my other in. This was was very nice and pleasant to work with but if I have a 9am reservation and I arrive at 9:15 (to a location I didn't choose- Fairfield originally)... I expect to be met on time, and not wait “10 minutesâ€.
John B.I booked a location that would be open. Uhaul changed it on my to one where I needed to use the app. The app is buggy and I needed to call uhaul to get the check in to work. I am very unlikely to use uhaul ever again. I hired movers and wasted over an hour trying to get the truck and by driving from a location that uhaul changed on me that was far.
RICHARD T.Had difficulty checking in and out by phone.was very very frustrating for me. got there on time to pickup truck did not leave for 75 mins. On my phone trying to get some help not knowing what to do. Same when' l got back and tried to check out. No one was nice or helpful on the phone my phone went dead eventually.Never again.
pauline R.Shalil was nice and pleasant excellent customer service
mohamed H.