Customer Reviews for A To Z Auto Center
(U-Haul Neighborhood Dealer)

2,828 reviews

9044 Watson Rd   Crestwood, MO 63126
(E Of Sappington Across from Applebees)

(314) 961-2375

Office Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 5 pm
  • Wednesday - Saturday:
    8 am–5 pm
  • Sunday:
    9 am–12 pm

Services at this Location:

Contact Us

(314) 961-2375

9044 Watson Rd
Crestwood, MO 63126
(E Of Sappington Across from Applebees)

Services at this Location:

Office Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 5 pm
  • Wednesday - Saturday:
    8 am–5 pm
  • Sunday:
    9 am–12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The lady at the Crestwood location is always helpful.

STEPHEN CURRAN 
Rating:
4.0

Keep up the good work!

DEBRA WEBSTER 
Rating:
5.0

Customer did not leave a comment.

Emily Johnson 
Rating:
5.0

Customer did not leave a comment.

MARTIN HANLEY 
Rating:
5.0

This was my first trailer with a ramp door. This should be an option for all rentals . I loved the ramp door

Ren Roy 
Rating:
5.0

First time using the U-haul app for pickup and return was a bit cumbersome. However, I'm confident it will get easier with repetition.

Eugene Duclos 
Rating:
5.0

Easy. Helpful. Friendly. Positive.

Michael Kelly 
Rating:
4.0

Customer did not leave a comment.

Eric Larson 
Rating:
5.0

Customer did not leave a comment.

Mary Graham 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE KOSCIELSKI 
Rating:
5.0

I was in and out in 10 minutes. The staff were helpful and efficient.

Craig Herron 
Rating:
5.0

Customer did not leave a comment.

Susan Mayfield 
Rating:
5.0

The lady at the desk who helped me was very kind and answered all my questions.

MATTHEW SAWTELLE 
Rating:
5.0

Customer did not leave a comment.

Amber Hempen 
Rating:
5.0

Customer did not leave a comment.

mark terhaar 
Rating:
5.0

Always had great experiences with this pick up location.

Joseph Dyke 
Rating:
5.0

Everything was great!!!!!

Gayle Woelfel 
Rating:
5.0

Customer did not leave a comment.

Kenneth Gustavison 
Rating:
5.0

Customer did not leave a comment.

Scott Bell 
Rating:
4.0

The vehicle was very dirty, inside and out.

Thomas Mitchell 
Rating:
4.0

Customer did not leave a comment.

Margaret Robinson 
Rating:
1.0

They insist you park your car a far distance from the lot and walk to get and return your truck. They don’t even own the lot they tell you to park in.

Deborah Richardson 
Rating:
5.0

The staff were top notch. Friendliest group and so helpful! Will be returning if we ever need another rental.

Mark Hoffman 
Rating:
5.0

no issues and helpful people

eric husman 
Rating:
4.0

New van. Best rental truck I’ve ever used.

Brian Edison 
Rating:
5.0

Customer did not leave a comment.

jessie Trapp 
Rating:
5.0

Customer did not leave a comment.

Keith Repko 
Rating:
4.0

Customer did not leave a comment.

Scott Crollard 
Rating:
5.0

Customer did not leave a comment.

pete nardie 
Rating:
5.0

Customer did not leave a comment.

James Mantia 
Rating:
5.0

The service was impeccable. I can't think of anything that would improve my experience.

Gail Krill 
Rating:
5.0

Your after hours check-in takes too long

Edward Fuchs 
Rating:
5.0

Customer did not leave a comment.

Robert Pierce 
Rating:
4.0

Customer did not leave a comment.

Ethan Lacko 
Rating:
5.0

Customer did not leave a comment.

Andrew Hackbarth 
Rating:
4.0

The area of the parking lot where we picked up/dropped off the truck wasn't well lit. I had to take pictures of the truck to show it was in the same condition as when I picked it up, and the dimness of the lot made that difficult.

Kenneth Gustavison 
Rating:
5.0

Just dropped off after hours.

Amber Lutes 
Rating:
5.0

I had two minor problems with the vehicle. At 2 different gas stations the pump kept shutting off before the tank was full so it took a little effort to keep engaging the lock. Also during unpacking at our destination we could see there was a small leak as one of the boxes was wet and several of the blankets were wet. We did have a lot of heavy rain on the second day of our journey.

Rich Horvath 
Rating:
5.0

Customer did not leave a comment.

Carl Mesey 
Rating:
5.0

Customer did not leave a comment.

Theresa Karcher 
Rating:
5.0

The employee who handled the booking was very friendly and accommodating.

Jennifer Coke 
Rating:
4.0

Customer did not leave a comment.

Steve Gooden 
Rating:
5.0

Customer did not leave a comment.

william coller 
Rating:
5.0

Efficient and grea rental experience. Very accessible hours of operations.

John Mahoney 
Rating:
5.0

Good!

Caiqin BAI 
Rating:
3.0

they have a tiny lot so returning equipment can be an issue. other than that they were perfectly helpful

John Rodenhaus jr 
Rating:
5.0

Customer did not leave a comment.

Jay Dunlap 
Rating:
5.0

Customer did not leave a comment.

Adam Pyke 
Rating:
5.0

Associate was polite and helpful.

Pamela Kozeny 
Rating:
5.0

Customer did not leave a comment.

Ward Feste 
Rating:
5.0

Customer did not leave a comment.

William Cox 
Rating:
5.0

When picking up the trailer, they found the trailer wiring had been cut and they made the repair on the spot. It took a little while, but the fix held for my entire trip...very happy they quickly made the fix and got me on the way rather than trying to source a new trailer. Well done

mark nesslein 
Rating:
5.0

Nothing, best location in St. Louis!

Neil Sanders 
Rating:
5.0

Customer did not leave a comment.

william coller 
Rating:
5.0

Was very happy. It was quick and easy and affordable.

Amber Fountain 
Rating:
5.0

No improvements needed. The only place I rent uhauls from.

Matthew McCarty 
Rating:
5.0

Customer did not leave a comment.

Marguerite Danna 
Rating:
5.0

The U-Haul representative was professional, courteous and extremely knowledgeable. She was there for me from start to finish. I will recommend this dealership to family and friends. Great experience.

Joyce Lynne 
Rating:
5.0

Customer did not leave a comment.

Jason Holland 
Rating:
5.0

Customer did not leave a comment.

Nama Naser 
Rating:
2.0

The man who assisted me was rude and condescending. I use this location often and have never had any issues.

Madeleine Flucke 
Rating:
4.0

Good service.

Cedo Nedic 
Rating:
5.0

Always on point, St Louis!

Muhammad Rahman 
Rating:
4.0

UHaul corporate- STOP requesting people create a UHaul account. It’s unnecessary, intrusive, and I was able to complete my truck return without it.

Sarah Tuhy 
Rating:
5.0

Customer did not leave a comment.

Duane Lawson 
Rating:
3.0

The app for pickup was slow to deal with. It took more time to drop off and pick up the truck than anything else.

Christopher Huggins 
Rating:
5.0

Customer did not leave a comment.

Feather Butler 
Rating:
5.0

A to Z Auto Center was fantastic. UHaul’s reservation system is atrocious. For the second time in six months, I reserved a truck online at specific locations. And for the second time I was contacted the day before pickup and told I needed to pick up my truck at a different location. Both times the locations opened much later than the originally reserved location, and both times the revised pick up location was farther away. The online check in process was abysmal as well. I was required to take pictures of my license a second time even though I had already uploaded pictures of my license weeks prior for early check in. The customer service at the actual pickup and drop off locations was top notch, but those are independently run service centers. They were not UHaul centers.

Kurt Soell 
Rating:
5.0

I have rented trucks from A to Z multiple times and always have had a pleasant experience.

Mark Greenberg 
Rating:
4.0

Customer did not leave a comment.

PATRICK VOSS 
Rating:
5.0

Customer did not leave a comment.

Angela Haller 
Rating:
5.0

Customer did not leave a comment.

Ashmen Martin 
Rating:
5.0

Customer did not leave a comment.

Steve bowman 
Rating:
5.0

Customer did not leave a comment.

David Irgang 
Rating:
5.0

The process and staff were great to work with.

SIMON PATAKY 
Rating:
4.0

Customer did not leave a comment.

Randy Todd 
Rating:
5.0

Customer did not leave a comment.

Larry Bononi 
Rating:
5.0

Customer did not leave a comment.

lisa Miller 
Rating:
5.0

Customer did not leave a comment.

Cotrungkim Luangxaysana 
Rating:
5.0

Staff went above and beyond to help. I have a VW which required a specific adapter from my dealership to tow anything. They helped me install it expeditiously, held my reservation and were all super polite and understanding. Prices were also perfect. 10 stars to the crew in Crestwood!

Stephen Waack 
Rating:
5.0

Always a pleasure at A To Z. My only issue was there was an unmarked scratch on the truck. I tried to upload it to the website but after five minutes it was still trying to load. Don't know if it ever made it up or not.

Darla Cook 
Rating:
5.0

Unlike other uhaul lication in the area, these folks welcome you.

MARK PASZKIEWICZ 
Rating:
5.0

Easy pick up and drop off and friendly staff! I've used this location multiple times and have been beyond satisfied every time.

Travis Giger 
Rating:
5.0

Customer did not leave a comment.

jonathan lavin 
Rating:
5.0

The staff was great!

JOHN POSTEL 
Rating:
5.0

Unhitching on Sunday after closing can be hard on your back if not careful.

PETER RENDA 
Rating:
5.0

Customer did not leave a comment.

Gery Gorla 
Rating:
4.0

Customer did not leave a comment.

Dotty Schaefer 
Rating:
5.0

Customer did not leave a comment.

Troy Brooks 
Rating:
5.0

Customer did not leave a comment.

William Lemp 
Rating:
1.0

Lower prices

Sally Engle 
Rating:
4.0

Everything worked out well.

Erick Jensen 
Rating:
4.0

Customer did not leave a comment.

josephine hickey 
Rating:
5.0

Customer did not leave a comment.

Ron Dempewolf 
Rating:
5.0

Customer did not leave a comment.

Steve Armstrong 
Rating:
5.0

Customer did not leave a comment.

Mary Anne Hieb 
Rating:
1.0

I was accused of damages to the van which I did not make I should not have to pay for something I didn't do when I returned the van everything was as is when I picked it up the next day I got my receipt and I was charged 150 for damages I called and talk to the store they said they weren't able to close the doors and it looked like I backed into something which I did not and the doors closed fine when I dropped it off there was no damage at all so I will not be renting from this location again

Ashley Bodle 
Rating:
5.0

Pickup truck was nice and new. But There was dog hair in passenger seat. I rated as excellent due to availability of trucks and ease of service.

William S Hoover 
Rating:
5.0

Customer did not leave a comment.

Jonathan Fish 
Rating:
5.0

Toni was helpful and courteous. Pick up and Drop off was quick and easy

Joycelyn Dyson-Brown 
No reviews have been submitted for this location.

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