Comentarios del cliente para A Storage Place

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A Storage Place

Grado total:

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william N. en

Grado:

Completely painless and easy to work with... I look forward to the net time I need a trailer.

andrew A. en

Grado:

El cliente no dejó un comentario.

JOSHUA C. en

Grado:

All my storage issues were answered, no complaints here.

nancy G. en

Grado:

El cliente no dejó un comentario.

Jim R. en

Grado:

El cliente no dejó un comentario.

THOMAS K. en

Grado:

El cliente no dejó un comentario.

Peter K. en

Grado:

I worked with a representative out of Casper Wyoming, her name was Emily. She was more than fantastic and made sure that I had the rental on time and really worked with me 100% to make sure it was a great experience.

lynn P. en

Grado:

Late drop off Nobody at location

Judy O. en

Grado:

El cliente no dejó un comentario.

Robert G. en

Grado:

El cliente no dejó un comentario.

Nicholas W. en

Grado:

El cliente no dejó un comentario.

ken M. en

Grado:

Chris was amazing and was really helpful as we managed the process of moving my daughter into her new apartment. He really went above and beyond to help us. Much appreciated!!

Ken B. en

Grado:

Amazing customer service.

Lawrence S. en

Grado:

A very professionally operated facility!

EDWARD P. en

Grado:

I was very disappointed that the facility did not have the number of furniture blankets I had reserved. The worker tried to call around, but no facilities in Loveland had any blankets. I had to drive 40 miles round trip to Fort Collins to get the blankets I had reserved. They also did not have the appliance dolly I reserved, only a utility dolly.

Lucas D. en

Grado:

El cliente no dejó un comentario.

Dennis W. en

Grado:

El cliente no dejó un comentario.

cristopher F. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

El cliente no dejó un comentario.

Darren L. en

Grado:

El cliente no dejó un comentario.

shawn R. en

Grado:

The customer service and friendliness of the staff was great.

SCOTT N. en

Grado:

El cliente no dejó un comentario.

jason J. en

Grado:

Everything was great

Robert M. en

Grado:

El cliente no dejó un comentario.

Joseph G. en

Grado:

I arranged my rental online and chose a different location. UHaul changed my pickup location without notifying me. I had to drive another 20 minutes to this location which was frustrating. Otherwise the staff here were very helpful and I had a good experience.

Michele B. en

Grado:

The two young men that were working during my pickup were clueless and could have cared less about me as a customer. They weren’t able to answer any of my questions and rented a visibly faulty cargo trailer with no right side running lights, right side brake lights, or right side turn signals which impaired us from driving at night. They claimed when we tested the electric connection they worked but the time we got them home and did my own test, they did not work. These guys don’t care about anything but a paycheck and I would drive much further for a better U-Haul experience.

Bryan R. en

Grado:

El cliente no dejó un comentario.

RYAN L. en

Grado:

El cliente no dejó un comentario.

TOM T. en

Grado:

When I first left from picking up the vehicle, my thoughts were that it was simple process even though it was an after hours pick-up. I did have a question during the pickup process and Rick (the guy whose number was provided to me just in case) answered the phone right away and very helpful and seemed happy to be available. Not just available...but happy to be available. Also, the truck was in really good shape and very clean. I don't use moving trucks much but my sense was that this was much cleaner than other times I've rented trucks...very impressed. And then to the return, the guys that were there when I returned the truck were both very engaging and helpful. Again, like Rick, they seemed really happy to help. Everyone I dealt with seemed genuinely thankful for my business and demonstrated great customer service across the board. Left me with a great feeling of wanting to do business with these folks again. I'd highly recommend them and will be sure to return based on my needs. Great experience on my side and much appreciated!!

Chad G. en

Grado:

Couldn't say enough about Chris and his employees. Chris runs a tight ship and helped me out when corporate UHaul didn't have the trailer where they said that it was. Finally got a trailer at Chriss Storage unit & UHaul outlet. I'll always rent this trailer only from Chris and his employees when I need it in the future. Most polite and thorough help I've ever received from any UHaul location compared to where I've rented from in the past.

Michael K. en

Grado:

El cliente no dejó un comentario.

Kelly M. en

Grado:

El cliente no dejó un comentario.

James D. en

Grado:

El cliente no dejó un comentario.

howard K. en

Grado:

El cliente no dejó un comentario.

Jeffrey M. en

Grado:

El cliente no dejó un comentario.

Rene W. en

Grado:

thanks for the help

Gail H. en

Grado:

El cliente no dejó un comentario.

paul H. en

Grado:

I wish I could remember the man that helped me. The service was outstanding and efficient

dennis S. en

Grado:

El cliente no dejó un comentario.

Brett L. en

Grado:

El cliente no dejó un comentario.

john C. en

Grado:

Have equipment with cruise control for longer trips.

JANET P. en

Grado:

El cliente no dejó un comentario.

michael M. en

Grado:

El cliente no dejó un comentario.

Jeffrey M. en

Grado:

So nice to reserve it on line at the last minute!

Steven H. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

El cliente no dejó un comentario.

Doug V. en

Grado:

Clean, efficient, professional.

CAMERON J. en

Grado:

Great customer service, knowledgeable staff. Would definitely recommend this location for U-Haul needs.

Lonnie J. en

Grado:

El cliente no dejó un comentario.

AMANDA M. en

Grado:

El cliente no dejó un comentario.

KENNETH W. en

Grado:

Greatly appreciate this location and a Staff

George M. en

Grado:

Gentleman behind the counter was very nice, informative and helpful. Thank you.

Cary R. en

Grado:

El cliente no dejó un comentario.

JOSE M. en

Grado:

El cliente no dejó un comentario.

joseph Z. en

Grado:

Excellent service. Would use again for sure.

Steven R. en

Grado:

Excellent experience, friendly knowledgeable staff. Trailer was clean and well maintained. Will be back for sure.

Hillary G. en

Grado:

El cliente no dejó un comentario.

Al L. en

Grado:

El cliente no dejó un comentario.

shawnda P. en

Grado:

El cliente no dejó un comentario.

Sabine M. en

Grado:

Excellent customer service!!

Kent G. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

You cannot do any better at CUSTOMER SERVICE AT ASTORAGE...MGR CHRIS

Steve M. en

Grado:

El cliente no dejó un comentario.

JACOB S. en

Grado:

The people were wonderful. I came from a small town where alot of people try and take care of eachother and the few times i have come down to FC it seams everyone is just trying to make a buck, or its all about them. This location suprised me with their hospitality and their willingness to help. When i need to move agin ill deffently be looking them up!

Terrance B. en

Grado:

Hands down best location I've ever worked with. both of the gentlemen I interacted with were courteous, professional and got me in and out in a jiffy. 10/10 would recommend, I will be coming back.

JAMES L. en

Grado:

Chris and the rest of the staff were outstanding. Service was prompt and they even helped me connect the hitch to my truck. Couldn’t have asked for a better experience. Highly recommended.

Glayden B. en

Grado:

El cliente no dejó un comentario.

Frankie V. en

Grado:

El cliente no dejó un comentario.

leon H. en

Grado:

How did my name and information get on another persons order. Please remove me from your data base. Don't appreciate your stored data being used for another customers order. Leon Horrocks

Robert G. en

Grado:

I rented a 6'x12' utility trailer with a ramp to move a vintage motorcycle with a sidecar that is 5'-3" wide. The issue I ran into, and didn't discover until I got home, was that the gate to rear of the trailer is only 4'-9" wide. Needless to say I wasn't able to move the motorcycle and I was disappointed that the rental location didn't do more when I told them what occurred can pointed out that the U-Haul website didn't state that the gate was only 4'-9" wide. Thas said, they did loan me a 7 to 4 prong connector because we couldn't get the brake & signal lights to work with the 4 prong connector on my truck. I'm also disappointed with U-Haul because the facility closer to where the motorcycle resides didn't have the trailer to begin with and I had to pick it up that a location that added at least an hour to my combined pickup/return time.

Donald G. en

Grado:

Nothing, but please give my thanks to the wonderful folks at A Storage Place for the superior customer service and representing the U-Haul name and image in the highest esteem.

CHRIS C. en

Grado:

El cliente no dejó un comentario.

Brandon C. en

Grado:

Came in to get a U-Haul but did not have the correct size receiver for my vehicle: the gentleman who helped me out not only helped me with finding somewhere to go get a new one but also tested the circuits for free and helped to install the trailer once everything checked out. Overall, super easy and super friendly service

Ronald P. en

Grado:

There was some dirt left in the corners of the trailer, but it wasn't too bad.

MARY M. en

Grado:

El cliente no dejó un comentario.

leon H. en

Grado:

Better sign out front

Amy W. en

Grado:

El cliente no dejó un comentario.

JOSHUA O. en

Grado:

El cliente no dejó un comentario.

Roger P. en

Grado:

I was never notified of a change in pickup location until it was too late to pick it up on my scheduled day. I was phoned a day before, but no message was left. As a result, I had to return the following morning to pick up the trailer, but since I had scheduled help in loading for the previous evening, I had to load the trailer by myself. No effort was made by U-Haul to compensate me for their error. I'll look to another rental company before I look to U-Haul again.

Neil Z. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

Candice D. en

Grado:

Had a difficult time with pick up. I reserved a 10’ truck for pick up at U-Haul of Huntington hills 6100 S college ave Fort Collins CO. When we arrived the computers were not working so we spent over half an hour there before they told me my truck was at another pick up address. They made it seem as though it was my mistake but I have the confirmation saying the location. We were on a major time crunch so this was extremely frustrating. We were able to get the truck in at the second location and they were very nice.

Marian W. en

Grado:

El cliente no dejó un comentario.

Angie D. en

Grado:

Very quick, professional and Nice! Great place!! Will be back for sure.

Alex C. en

Grado:

Great guy, I told him My story about picking-up the trailer and he said this needs to be heard by corporate.

OTIS A. en

Grado:

El cliente no dejó un comentario.

steve M. en

Grado:

El cliente no dejó un comentario.

dwight S. en

Grado:

The young man helping me couldn't have been more helpful or friendlier. Made my first experience renting from U-Haul a pleasure.

johnny H. en

Grado:

El cliente no dejó un comentario.

Ronald E. en

Grado:

El cliente no dejó un comentario.

Roger S. en

Grado:

We moved from Colorado to Florida in a truck that had no AC. We did not realize this until we were in Kansas. I would suggest ensuring everything works on a vechile before allowing someone to use it.

ernest B. en

Grado:

Keep doing what you do. Staff was super friendly and efficient. This is now my new go-to U-Haul location.

Martin V. en

Grado:

El cliente no dejó un comentario.

Christine G. en

Grado:

El cliente no dejó un comentario.

BLAINE B. en

Grado:

Actual pickup location was confused on phone call with nearby U-haul. More clarity on where the truck pickup address was

Lisa W. en

Grado:

It was close, but not a regular Uhaul location. It was just fine and easy to drop off there.

vaughan C. en

Grado:

Make sure the equipment is ready even if You have to put gas in it

Cherry O. en

Grado:

El cliente no dejó un comentario.

Mark B. en

Grado:

El cliente no dejó un comentario.

MARC P. en

Grado:

The staff was thorough and professional. Knew their stuff.