Customer Reviews for A Storage Depot
(U-Haul Neighborhood Dealer)

703 reviews

1841 N Black Horse Pike   Williamstown, NJ 08094
(Two block past Rite Aid on the right)

(856) 629-2637

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 9 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed

Services at this Location:

Contact Us

(856) 629-2637

1841 N Black Horse Pike
Williamstown, NJ 08094
(Two block past Rite Aid on the right)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 9 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed
  • 5/27/2024: Closed
  • 7/4/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Yamil Caban 
Rating:
5.0

Just need more vehicles.

Miguel Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Georgina Sosu 
Rating:
5.0

Customer did not leave a comment.

garry chatman 
Rating:
5.0

Customer did not leave a comment.

dana dufresne 
Rating:
5.0

Customer did not leave a comment.

George Birch 
Rating:
5.0

Customer did not leave a comment.

Matthew Murtha 
Rating:
2.0

Reservations location was changed without my knowledge making it a further distance I had to travel to pick up a truck, when I called and spoke with U-Haul rep they apologize for the inconvenience, put cost per mileage lower than quote however it wasn’t never honor. When I called back to U-Haul about this the rep stated that it wasn’t in the notes however it was a recorded line, they can go back to it and I informed her please do because you will hear her stated it. Haven’t heard back regarding the case that was created regarding this.

Frederick Lee 
Rating:
5.0

Customer did not leave a comment.

Loren Dale Anderson 
Rating:
5.0

Customer did not leave a comment.

Crystal Mays 
Rating:
4.0

Customer did not leave a comment.

Leona Rouse 
Rating:
5.0

Nothing! Keep up the good work? Everything was efficient and made a move a 100 times easier!

Constance Caraluzzo 
Rating:
5.0

Customer did not leave a comment.

William Alcazar 
Rating:
5.0

Just need to see my total at end of trip.

Frank Tull 
Rating:
5.0

Ryan was the best!

Lavona Toplyn 
Rating:
5.0

Customer did not leave a comment.

Maria Elfreth 
Rating:
5.0

Customer did not leave a comment.

nina swedenburg 
Rating:
1.0

sad excuse for a business fill gas back to where was supposed to be even had receipt for gas but loser too busy to look over truck tells me get to it when he gets to it he will email me copy receipt than they try charge me $60 for fuel. Talks all shit on phone threatening me but when I go up there in person he scared calls cops. will see these losers in court. Uhual locations dime a dozen I would go elsewhere

James Mcardle 
Rating:
1.0

He charged me for extra day but I was allowed to have the vehicle for two days. I was there at 9 am to drop vehicle off. On my receipt he put a different time.

Carleen Reaves 
Rating:
5.0

Customer did not leave a comment.

Rich Jones 
Rating:
4.0

Customer did not leave a comment.

Michele Berk 
Rating:
5.0

Truck smelled like last customer had cats. Truck did not smell good at all.

Shaitan Bayliss 
Rating:
5.0

Great friendly service! Keep up the good work and the guy at the counter needs a raise and a big Christmas bonus!

DANIEL KING 
Rating:
5.0

Customer did not leave a comment.

Kenneth Goins 
Rating:
1.0

Mobile check out App did not work! Thank goodness the location was open and after waiting around for a half an hour, I was able to pick up the truck that had 134k miles on it and drove like it!

Brian Spencer 
Rating:
5.0

Very friendly service. Knowledgeable and fast. Will definitely use again.

Frank Innes 
Rating:
5.0

Easy pick up and drop off. Very professional. Equipment was ready, clean, and well maintained.

Holly Klein 
Rating:
5.0

Everything was great

Deborah Martin 
Rating:
2.0

Customer did not leave a comment.

James Stronski 
Rating:
5.0

Customer did not leave a comment.

Shawn Smith 
Rating:
5.0

Customer did not leave a comment.

Matthew Gramkowski 
Rating:
5.0

Nothing at all ,friendly service and a convenient location with safe secure parking for your vehicle during your rental,all good stuff

daniel spillane 
Rating:
5.0

Customer did not leave a comment.

Geoff Moore 
Rating:
5.0

Customer did not leave a comment.

David Holmes 
Rating:
5.0

Nil

Earl Williams 
Rating:
5.0

Customer did not leave a comment.

Josiah George 
Rating:
5.0

Customer did not leave a comment.

Estelle Grizzaffi 
Rating:
5.0

Ensure gas tanks are full! I picked up truck with 1/4 of a tank and overfilled on return because it’s hard to engage how much you are going to use on a long trip so I had to make a stop for gas prior to leaving causing additional time and costing me $50 extra in gas with no incentive back from Uhual! All trucks should be picked up FULL! very disappointed in this.

ANGEL HUERTAS JR 
Rating:
5.0

They were great on time very well spoken and everything was complete.

Rickey Jones 
Rating:
4.0

Customer did not leave a comment.

Brian Spiegel 
Rating:
5.0

N/a

Joseph Crafton 
Rating:
5.0

The gentleman that helped us, sorry can’t remember his name, was very helpful and polite. The only suggestion I would make is to make the return process a little clearer, my husband dropped the keys before I knew we were supposed to take a picture of the odometer, and to explain all the taxes that are going to be tacked on at the end. Other than that thanks for the use of the truck.

Arthur Latshaw 
Rating:
5.0

Customer did not leave a comment.

Jessica Bashshar 
Rating:
5.0

Customer did not leave a comment.

Rena Morrow 
Rating:
5.0

We rent a van each time we have to take/pick up our daughter from college in Philly. The workers at this location are always super nice and courteous and the rental process is always seamless.

Michelle JonesBrown 
Rating:
5.0

Customer did not leave a comment.

Denise Costanzo 
Rating:
5.0

This was the first experience for me with uhaul. It was a very good experience. Easier than expected and it Went better than I expected. The service was immaculate. I can’t think of anyone doing any better.

Dorothy Salas 
Rating:
5.0

Customer did not leave a comment.

Sheila Cooper 
Rating:
5.0

We always rent a truck on this location whenever we need one. Overall, we are always satisfied with the services. We highly recommend this location to anyone who wants to rent a truck for moving.

Beverly Reyes 
Rating:
5.0

The U-Haul worked out beautiful. I had used the link offered to hire movers to help load the truck. They showed up an hour and a half late. I had my neighbors help me. Thank goodness.

Cheryl Spratt 
Rating:
5.0

The drop off location was close to my destination and it's personnel were helpfullly flexible.

John Francis 
Rating:
4.0

Customer did not leave a comment.

Diane Laun 
Rating:
5.0

The young man was professional and experienced. Keep up the great work you have been doing. I will definitely recommend this to my friends and coworkers! Thank you for making my journey so easy. I greatly appreciate it!

Adinew Seyfu 
Rating:
1.0

I was over charged and had an issue while picking up they didn't give me a code to pick up the keys spent almost an hr of my 4hr time trying to pick up. The van also had a half a tank of gas in it to which I couldn't check without the key. I was over charged by at least $40-50

Patricia Blackniak 
Rating:
5.0

Guys at location are glad to help, they listen what you need. Everything clean and organized. 🏆🏆🏆🏆🏆 Joaquin

Joaquin Bolano 
Rating:
5.0

Staff very helpful and courteous! We definitely will use them, again.

Richard Pollag 
Rating:
5.0

Customer did not leave a comment.

Elena Tremasova 
Rating:
4.0

The truck I rented broke down.

William Rosenberger 
Rating:
5.0

The U Haul rep Ryan was extremely professional polite and helpful.

ALAN GORMAN 
Rating:
5.0

Customer did not leave a comment.

Sandra Newtown 
Rating:
5.0

Customer did not leave a comment.

Joe Achey 
Rating:
5.0

Great service, and best of all they explained the meaning of the numbers underneath the fuel gage so I could top off the exact amount 👍

SIMON MATTHEWS 
Rating:
5.0

Customer did not leave a comment.

GLENN LAWRENCE 
Rating:
5.0

Customer did not leave a comment.

Anthony Kisielius 
Rating:
5.0

Customer did not leave a comment.

Thomas Deveo 
Rating:
5.0

Customer did not leave a comment.

Diedre Johnson 
Rating:
5.0

Customer did not leave a comment.

Steven Johnson 
Rating:
5.0

Customer did not leave a comment.

Keith Morales 
Rating:
5.0

Customer did not leave a comment.

NIXON PADILLA CRUZ 
Rating:
5.0

Had an excellent experience with no issues! Will always use this place in the future!

Heather Martino 
Rating:
5.0

Customer did not leave a comment.

Robert Lewicke 
Rating:
5.0

Customer did not leave a comment.

CAROL STEVENSON 
Rating:
5.0

Customer did not leave a comment.

Corynne Russell 
Rating:
5.0

Customer did not leave a comment.

Brian Griffith 
Rating:
5.0

Customer did not leave a comment.

Brian Griffith 
Rating:
5.0

Customer did not leave a comment.

Brian Griffith 
Rating:
5.0

There is nothing else you can do to improve. Renting from this uhaul was a wonderful experience. Everything was perfect. The main reason for it was Justin. He is a true professional. Thorough and courteous. And the truck was new and clean. Couldn’t ask for better.

Charles Ward 
Rating:
3.0

You need to improve the mobile pickup - I will not use UHAUL ever again. It was a horrible experience trying to pick up the van. Absolutely horrible. Your customer service reps were very nice but the experience is awful.

Margaret Porigow 
Rating:
5.0

Customer did not leave a comment.

John Krouse 
Rating:
5.0

I arrived after hours and had problems on my phone to drop off the truck so I left the keys in the drop box and call that morning and they said no problem they will take care of everything

John Minervini 
Rating:
5.0

Customer did not leave a comment.

Keyonna Coleman 
Rating:
4.0

Customer did not leave a comment.

charles mckeown 
Rating:
5.0

Customer did not leave a comment.

Richard Speigel 
Rating:
5.0

Customer did not leave a comment.

Andrew Killough 
Rating:
5.0

Customer did not leave a comment.

John Stahl 
Rating:
5.0

Justin was very polite, knowledgeable, and most importantly professional. He offered items he thought I might need for my move. He was pure perfection and I would definitely direct my friends and family to this U-Haul location. Thank you, Jacqueline Clark

Jacquelyn Clark 
Rating:
5.0

Customer did not leave a comment.

INOCENCIO DONES 
Rating:
5.0

Great

Ruby Allen 
Rating:
5.0

Nothing, Justin was Attentive and Knowledgeable of the products for my needs. A very Pleasant Experience . Thank You.. Jerry..

Jerry Conte 
Rating:
5.0

Ryan was phenomenal!!! He explained everything throughly and was efficient.

Audrey Owens 
Rating:
5.0

Friendly and pleasant customer service.

Carolyn Bullock 
Rating:
5.0

Dropped off truck after hours, so no real interaction with location building or personnel.

Christopher Scott 
Rating:
4.0

Customer did not leave a comment.

J Christopher Gibson 
Rating:
5.0

Customer did not leave a comment.

Charmaine Everett 
Rating:
5.0

Customer did not leave a comment.

Linda Maurone 
Rating:
5.0

Customer did not leave a comment.

Karen Martin 
Rating:
5.0

Customer did not leave a comment.

Sam Abed 
Rating:
5.0

Service was great!! Very convenient location and fast service. The truck was in good condition.

Raquel Washington 
Rating:
5.0

Customer did not leave a comment.

Benjamin G Calissi 
Rating:
5.0

Great people to work with at that location

Rolo Smith 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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