Comentarios de los clientes para A Space Place

Customer service was great!

It was near closing time and they took the time to service me and check in the equipment.

I tried to check in the truck online but the mobile webpage would not recognize my location even though location services were turned on in my phone settings.

Kim was great to work with!!

Great place for storage! I recently also rented a uhaul and it was super easy, everything worked out perfectly!

Everything was great and everyone was so friendly, I will be back again and I will recommend this location to family and friend. Thank You so much.

Great service and convenience with online checkin.

Very friendly and helpful!

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After hours drop off

Just keep doing what you're doing.

They were great and made turning in the truck so easy. Thank you

A Space Place was the second location we were sent this morning. Hillside Storage on the other side of town gave us a 10 foot truck with a nail in the tire. Then they had no other trucks to give us so they sent us to A Space Place and told us that we would get a 15 footer for no extra charge. Once we got there we had to wait to be given our next truck. After the clerk got off of the phone, we walked out to the truck and she couldn't remember the lock combination so we couldn't have the upgraded 15 footer. They said they had to get a guy to come cut the lock off? After we signed our paperwork off we went with a 10 footer truck that luckily had no nail in the tire or lock on the back.

The pickup process by Smart Phone was slowed by waiting for an approval from Uhaul. It did not have anything to do with this location.

Great job. Quick and easy.

The wooden rails on the inside of the truck were to close to the wall to put a bungie strap through. Why would you do that? You know we are going to use bungie straps! Secondly, the net that goes over the tire on the trailer, when you are towing a car need to be wider, One of the straps came off the tire, even though it was tightened down tight. A wider strap would prevent this from happening, the strap needs to go down around the tire more.

Did not have all equipment on reservation.

Great location and wonderful staff!

Efficient and friendly, right equipment, right on time, zero stress rental location

Everyone was more than helpful, and the rental, and turn in process was easy.

Friendly helpful staff

They need to get some help for their manager and will UHaul please stock them with more supplies!! Dollies, blankets and furniture dollies would have been nice to have yet they didn't have any since students were moving back to school.

Its out in the middle of nowhere. The gps was wrong.

Staff was very helpful and professional. Will refer friends and family.

Awesome place! Great customer service and had a variety of vehicles and trailers to choose from. Would definitely rent from the them again!

This is the second time we've done business at Kim's location and both times she has been very nice and helpful.

Great Service, Kim was very nice and courteous!!…?????? Thanks

Everything was great

We rented the 6' x 12' trailer with the ramp. It was the heaviest duty trailer I have ever seen, by far. And, it was the heaviest, BY FAR! Worked perfectly. Office persons were great! Price was great too. Highly recommend this place to anyone! Great Customer Focus and a GREAT trailer!

Improve the driveway to the store!

The couple was great to work with.

Very nice and professional.

Cut back on the paper work. Takes too long.

The lady who took care of me was very professional and very nice lady. I would recommend this location over any one I have ever dealt with.

I returned the equipment within 24 and I still received email stating that I've not returned it on the 3rd day. They don't know what they are doing.

Super easy checkout, clean office and easy access to the equipment. This is the second time I've used this location and I've always been able to get the trailer and get checked out within 10 minutes when I arrive with a reservation, as it should be. Other locations I've used before have taken 30+ minutes which is way too long to pick up a rental trailer.

Appreciate how helpful staff was!

Kim was knowledgeable, friendly and very accommodating and made a hectic week for me just a little better by being so great!!!!

Next time don't change my drop off destination to somewhere 30 miles away on the day of return. It caused confusion between my plans and what the new location dealer was expecting. It was really irritating dealing with the changes made by U-Haul at the last minute and the confusion it caused. I've never had this much trouble using your equipment in the past.

There's a sign that's just above the drop off key box. The sign states that $50 will be charged if the vehicle is parked in the driveway and not the lot. But the driveway is not specified since there's a sign that says uhaul return here. If your not paying attention it's too easy to drop the key in the box and read the sign after (which I did). They should really have a sign stating where to park the uhaul exactly.

Best experience I've had renting from any company!

Improve Uhaul ordering process. After reserving a 5x8 in Beaumont TX I got a call saying it was not available at that location, so they sent me to another location, upon arrival, they told me the trailer they resereverd for me had not yet been returned. After looking online, he could not find one anywhere in the immediate area. I suggested he find one in Huntsville TX, the city I was traveling to, so he did. This was a major inconvenience and took several hours out of my day to resolve. The individual locations were great, Uhauls reservation system sucks. Reserving trailers that are not in a Uhaul locations physical possession is just nonsense. It's a gamble to try to reserve one at all.

They don't answer the call 30min b4 the close .I got lost looking for the location. The service out there is bad.

drop off when office was closed.

amazing service!