Customer Reviews for A Quality Transmission
(U-Haul Neighborhood Dealer)

151 reviews

9260 Hwy 51 N   Southaven, MS 38671

(662) 393-4435

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed

Services at this Location:

Contact Us

(662) 393-4435

9260 Hwy 51 N
Southaven, MS 38671

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Kenzie Hughes 
Rating:
3.0

Customer did not leave a comment.

ukuni paulino 
Rating:
3.0

Customer did not leave a comment.

Paula Taylor 
Rating:
5.0

Customer did not leave a comment.

Edna Chalmers 
Rating:
3.0

Customer did not leave a comment.

Bonita Jackson 
Rating:
1.0

Very deceiving

Theodist Grimes 
Rating:
2.0

Customer did not leave a comment.

ELBERT BENNETT 
Rating:
5.0

Very friendly and accommodating

Kimberly Holmes 
Rating:
5.0

Just keep people in the office as sweet and kind..

Philesta Page 
Rating:
5.0

The best customer service I've had in a while

jimmy brooks 
Rating:
1.0

Better description of rental charges

roy maxey 
Rating:
5.0

Customer did not leave a comment.

Austin Oliver 
Rating:
5.0

The lady at this location was very friendly and informative. I highly recommend!!!

Carla Reed 
Rating:
5.0

Customer did not leave a comment.

Dedrick Brookins 
Rating:
5.0

Customer did not leave a comment.

Lisa Monger 
Rating:
5.0

Customer did not leave a comment.

Antonio Baker 
Rating:
5.0

The UHaul rep at this location was great! Very helpful and knowledgeable.

ROBERT BOYERO 
Rating:
5.0

Customer did not leave a comment.

Katrina Reed 
Rating:
5.0

Staff was amazing and friendly.

William Carr 
Rating:
3.0

This was not the initial pick up location to retrieve the U-Haul truck. Not only was I not notified of this change, it was 40 min away from my start location.

Jaidah Parker 
Rating:
5.0

Customer did not leave a comment.

Rosie Harrison 
Rating:
5.0

Customer did not leave a comment.

julius bailey 
Rating:
1.0

There was no exact location for the tow dolly to park it at and no one would answer the business was closed. I would also call to make sure they where open but not answer.

Rita Nuevo 
Rating:
4.0

None

Jacquelyn Henderson 
Rating:
5.0

Customer did not leave a comment.

Doug Kingma 
Rating:
4.0

Customer did not leave a comment.

Jacquelyn Henderson 
Rating:
5.0

Customer did not leave a comment.

robert campbell 
Rating:
5.0

Customer did not leave a comment.

chasity mack 
Rating:
5.0

Customer did not leave a comment.

Eugene Wieronski 
Rating:
5.0

Customer did not leave a comment.

lashun sledge 
Rating:
3.0

Customer did not leave a comment.

Carla Mills 
Rating:
4.0

Customer did not leave a comment.

Bruce maestri 
Rating:
4.0

Originally contracted with the Pepperchase location in Southaven, but was switched to another pickup location…: without announcing the switch to us… At the Gulfport, MS location was informed to be registered for a climate control unit… only to find 2 days before moving…… no reservation was done…scrambled to find a reservation in Biloxi, Ms…… a long way from home in Long Beach, MS…. Went to independent storage facility…… for.less mone than UHAUL….in Long Beach…. While talking to online operators… got feelings I was not really appreciated as a customer…. Rework the automated phone ques….. can be more helpful to find solutions to the customers needs…..

Janet Sweeting 
Rating:
5.0

Customer did not leave a comment.

JOE BALDON 
Rating:
5.0

Customer did not leave a comment.

Ulysses Cason 
Rating:
5.0

everything was good!!

john wessinger 
Rating:
5.0

Customer did not leave a comment.

Rodney Miller 
Rating:
4.0

Everything was dealt with great, No problems

Jimmie Gibson 
Rating:
5.0

Customer did not leave a comment.

John Mosley 
Rating:
5.0

Customer did not leave a comment.

barbara mcghee 
Rating:
5.0

Friendly, Fast, Professional. Good Experience

Errol Nichols 
Rating:
3.0

Truck not at original location, had to drive additional 30 mins to pick up. Furniture dolly included in rental, but not available at pickup location. Gave me hand dolly instead, which was fine, would have preferred furniture dolly.

Ronald Beal 
Rating:
5.0

Very nice and helpful.

jay pearce 
Rating:
5.0

She went above and beyond to make sure we were taken care of. Thank you

MICHAEL BAKER 
Rating:
5.0

Y’all were very outstanding and the costumers service was great

Jackie Cain 
Rating:
5.0

Customer did not leave a comment.

Tony Swift 
Rating:
5.0

Customer did not leave a comment.

Cedric Hayes 
Rating:
4.0

The pickup location was not the problem. The 15 ft truck’s interior lights didn’t work, and the driver couldn’t see the speedometer since it was driven after sunset. The wiper blades needed either replaced or cleaned. It rained and the blades didn’t do a very good job-just smeared the oily windshield.

Brandi Compere 
Rating:
5.0

Thank you. Superb service. I will use them again.

Beverly Davis 
Rating:
5.0

Customer did not leave a comment.

Sandra Dunson 
Rating:
5.0

Joni was very friendly and very fast getting us in and out and looking forward to getting our nest rental when needed.

herbert brewer 
Rating:
3.0

Customer did not leave a comment.

ARTHERINE WINKFIELD 
Rating:
5.0

I was very pleased with the service and the dispatcher I look forward to doing business with this company again and will recommend a friend.Thanks

John Skipper 
Rating:
5.0

Customer did not leave a comment.

KRISTEN ATKINSON 
Rating:
1.0

Again, wrong email address I did not have a uhaul reservation

toya turner 
Rating:
5.0

Customer did not leave a comment.

Portia Jackson 
Rating:
5.0

Nothing everything was good. Thanks for everything.

Lisa Speed 
Rating:
4.0

Faster WiFi for checking in and out.

Rodney Miller 
Rating:
5.0

Pick up location was easy in and out.

JERI TURRIN 
Rating:
4.0

Customer did not leave a comment.

Erykah Savery 
Rating:
5.0

Customer did not leave a comment.

Taylor Payne 
Rating:
4.0

Customer did not leave a comment.

Chauncey Parson 
Rating:
5.0

Customer did not leave a comment.

Nolan Powell 
Rating:
5.0

Customer did not leave a comment.

daniel rawls 
Rating:
5.0

Customer did not leave a comment.

Sam Hare 
Rating:
4.0

Customer did not leave a comment.

Jonathan Tipton 
Rating:
5.0

The young lady at the desk was extremely nice and helpful.

Mack Ware 
Rating:
4.0

Customer did not leave a comment.

Micah Blair 
Rating:
5.0

Good customer service!

Spencer Miller 
Rating:
4.0

Customer did not leave a comment.

Michael Elledge 
Rating:
3.0

Customer did not leave a comment.

shangela dabbs 
Rating:
4.0

Customer did not leave a comment.

Shareese Irions 
Rating:
3.0

Customer did not leave a comment.

barbara robinson 
Rating:
3.0

Customer did not leave a comment.

Charles Mcdaniel 
Rating:
5.0

There's nothing that you can do to change anything it's fine.

james johnson 
Rating:
5.0

I’m so thankful they were available to help when the location

crystal guy 
Rating:
5.0

Customer did not leave a comment.

gloss thompson 
Rating:
1.0

Keep your pets at home.

Keyunna boswell 
Rating:
2.0

Customer did not leave a comment.

sharon gray 
Rating:
1.0

After waiting for the late Uhaul clerk to arrive to work, I was charged for gas although I returned the vehicle with the same amount of gas that was originally in the Uhaul. After reviewing the Uhaul, the clerk stated my receipt will be emailed. I requested a hard copy and to my dismay I was charged $20 for gas. I asked the clerk about the charge and she responded with “it’s a hair off”. I showed her a picture of the amount of gas that was in the tank when I picked up the vehicle and a pic of the gas meter line I took while waiting on her to arrive. I wanted her to see for herself the bogus charge she added to my rental fee. She then had the audacity to say, I am sorry, I had to charge you because it’s not the same amount. I will never rent from this location again. I had the proof to prove to her she was wrong for adding the $20.00 charge. Bad business practice. I politely left the dirty facility . I wouldn’t recommend this location at all.

tamara miller 
Rating:
5.0

Stay the same very professional and friendly to the customers!!!!!

Troy Malone 
Rating:
5.0

Customer did not leave a comment.

Lisa Souder 
Rating:
5.0

Customer did not leave a comment.

Scotty Grant 
Rating:
4.0

Keep doing good work!!

DL Bennett 
Rating:
5.0

Customer did not leave a comment.

Wanda Glover 
Rating:
3.0

Fix the app or computer system. It runs too slow and kicks you out in the middle of the rental process. The location is great.

Ashley Lebo 
Rating:
4.0

Having smaller trucks available. I only needed at 15 or 16 ft rental and ended up with a 26 ft because that's all that was available. I reserved my rental almost a week ahead of time and didn't know I was getting such a large truck until I got there.

ashley lebo 
Rating:
5.0

Customer did not leave a comment.

Anthony Berryman 
Rating:
5.0

Customer did not leave a comment.

Celeste Brooks 
Rating:
3.0

Stop scheduling online if they not sure of the availability

lanina coleman 
Rating:
5.0

Great and fast service

Jeffery Mccollum 
Rating:
4.0

Customer did not leave a comment.

Joseph Hoing 
Rating:
5.0

Excellent and very professional staff. I will continue to use this location.

Keena Duncan 
Rating:
5.0

Customer did not leave a comment.

Andre Walton 
Rating:
5.0

Customer did not leave a comment.

don schenzel 
Rating:
5.0

Awesome People!!!

Patrick Kelly 
Rating:
5.0

Totally excellent service by representative “Joanie” as well as her associate . Complete attention given to every detail of rental. Will definitely re-visit this dealer for future needs !

George Stiedle 
Rating:
5.0

Customer did not leave a comment.

Eric Hammond 
Rating:
1.0

Customer did not leave a comment.

MIke Brown 
Rating:
5.0

It was a last minute decision, but they had what I needed. Very happy with the service I received ????????

Kenya Collins 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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