Customer Reviews for A Plus Self Storage
(U-Haul Neighborhood Dealer)

183 reviews

G4480 Fenton Rd   Flint, MI 48507
(Corner of Fenton Rd & Maple Ave)

(810) 893-7884

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 2 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(810) 893-7884

G4480 Fenton Rd
Flint, MI 48507
(Corner of Fenton Rd & Maple Ave)

Services at this Location:

Location Hours

  • Monday - Friday:
    9 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 2 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

SABAH ZAIA S. 
Rating:
5.0

Customer did not leave a comment.

JACOB CHARLES A. 
Rating:
4.0

Customer did not leave a comment.

Kelvin G. 
Rating:
5.0

Drop off was so quick and easy!

Angela B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT JAMES Z. 
Rating:
5.0

The young lady at the A Plus Self Storage front desk was very kind and helpful! She did well to make us feel welcomed and facilitate the paperwork in a courteous manner.

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD REES L. 
Rating:
4.0

Customer did not leave a comment.

RONALD MICHAEL H. 
Rating:
5.0

Both agents were warm and friendly .. great job.

TIMOTHY M. 
Rating:
5.0

A PLUS TO THE CUSTOMER SERVICE AT THE FENTON RD. LOCATION. They were courteous and helpful. !

carolyn C. 
Rating:
5.0

Customer did not leave a comment.

Regina B. 
Rating:
4.0

Customer did not leave a comment.

Pat M. 
Rating:
5.0

Customer did not leave a comment.

JULIE MARIE A. 
Rating:
5.0

Great customer service. Very friendly. Only place in going for uhaul service!!!

JUANITA SARAH F. 
Rating:
4.0

Friendly staff

ROBERT CLARENCE S. 
Rating:
5.0

Leanne was a dream to work with, very professional and definitely knows her job well. She made the transaction smooth and easy, thanks again !!

Donald P C. 
Rating:
5.0

Customer did not leave a comment.

lisa Z. 
Rating:
5.0

They were amazing.

CHRISTOPHER LEE H. 
Rating:
5.0

Customer did not leave a comment.

LARRY RAY B. 
Rating:
5.0

I had a very good experience renting a trailer, The sales associate was very helpful and knowledgeable.

TIMOTHY JOEL L. 
Rating:
5.0

I wish I could give separate reviews for the vehicle and everything else. The facility was clean, and the lady at the counter was very professional, helpful, and understanding. The items from the store were clean and worked well. The truck, while it got the job done, was dirty, had a leaky tire, and stalled out on a busy freeway. I've had good luck with UHaul in the past, so I'll probably stick with them for the next move anyway.

DANIEL GEORGE D. 
Rating:
5.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

Customer did not leave a comment.

SAMUELLEE G. 
Rating:
5.0

This U-Haul rental place has it down. Quick, nice, clean place, and AWESOME rental people. I will drive past other U-Haul renters to come back to this one. Thanks for everything you guys did.

MICHAEL WAYNE W. 
Rating:
5.0

My way initial confined reservation was cancelled 14hrs before I was going to pick up the truck @ the Redford location. I was given 2 options: to pick up a smaller truck downtown Detroit after 3pm, or drive 60 minutes from my house to get the 26ft confirmed reservation in Flint. This is horrible customer service. The people at your Flint location were very helpful, and drop off was fine. This is unacceptable service to cancel a confirmed reservation the night before. I was told to “deal with it”?? Thankfully our move went smoothly. Thank you, Michelle Benavente

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW GEORGE K. 
Rating:
3.0

Customer did not leave a comment.

David J. 
Rating:
4.0

Customer did not leave a comment.

Thomas B. 
Rating:
1.0

Customer service was rude and uninformed. Refused service due to my drivers license expiring in July(renewal appointment set for 9/11 during a global pandemic) and had to call U-Haul customer service to Get approved. Requested district manager call me but that has not happened yet Once I got the trailer it was awful. Dents dings and scratches all over the outside. And the worst brakes of any straight truck I have ever driven. Then somehow they managed to overcharge me by 80 miles. Now I have to wait for the same manager I wanted to speak to at the beginning to call me back to maybe approve my refund. Just the worst experience I've ever had. And the last. I hope the extra $80 was worth losing a lifelong customer

Charles R. 
Rating:
5.0

Customer did not leave a comment.

Deborah G. 
Rating:
3.0

train your staff....tell the rep to stay off their cell phones while dealing with customers.....ITS UNPROFESSIONAL!!!!

Andree W. 
Rating:
5.0

Customer did not leave a comment.

CLAUDE G. 
Rating:
5.0

Customer did not leave a comment.

Randy E. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Octavia W. 
Rating:
5.0

Customer did not leave a comment.

BRIAN G. 
Rating:
3.0

Customer did not leave a comment.

Morgan T. 
Rating:
5.0

Let people know tow ball requirements. We had to purchase a hitch because our RV ball was too big

Jeffrey D. 
Rating:
5.0

Everything was spot on!

JOHN WAYNE M. 
Rating:
5.0

Customer did not leave a comment.

Joyce S. 
Rating:
3.0

Customer did not leave a comment.

DALESTEVEN K. 
Rating:
5.0

Customer did not leave a comment.

Tracy M. 
Rating:
4.0

Customer did not leave a comment.

Jared B. 
Rating:
4.0

Customer did not leave a comment.

Alvern L. 
Rating:
5.0

None needed

Terrence R. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Nuthing

James B. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Bryan L. 
Rating:
4.0

Customer did not leave a comment.

Clarence B. 
Rating:
5.0

Customer did not leave a comment.

Rosiland T. 
Rating:
5.0

None.

Felicia W. 
Rating:
4.0

Customer did not leave a comment.

Dan P. 
Rating:
5.0

This place is a great storage place. I have 2 storage units there and i would reccomend that to anyone. However, when I returned my uhaul, the clerk incorrectly entered the return mileage, which more than doubled my charges to my card. It has been over a week and the funds have yet to be released back to my bank. The lack of urgency and concern on the clerks part due to HER mistake concerns me!! I have been charged fees due to this mishap.

David R. 
Rating:
5.0

Customer did not leave a comment.

BRYAN B. 
Rating:
5.0

Customer did not leave a comment.

Linda C. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
4.0

Gas wasnt full upon pick up. Right front tire was in very bad shape.

Virginia J. 
Rating:
1.0

This was 30 miles from my requested pick up location. I had to drive back to my requested location to load the truck. This was also not the equipment requested

Gillianhelene C. 
Rating:
4.0

The afer hours return could have been explained a little better other than that all was great

Marie N. 
Rating:
3.0

Customer did not leave a comment.

Deborah W. 
Rating:
3.0

I have used them for quite some time for storage and have had no complaints. The uhaul website advertises a free month storage which this location is not participating in. Kind of a bummer.

Suzie B. 
Rating:
5.0

Customer did not leave a comment.

brian L. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Jeff G. 
Rating:
3.0

Nobody was in the office. There was confusion on which truck I was to get. Then she gave me the wrong key.

Gary F. 
Rating:
5.0

Actually provide what is advertised

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Natasha B. 
Rating:
4.0

Customer did not leave a comment.

MARSHA B. 
Rating:
5.0

It was after hours but looked nice with a drop off for keys.

Richard C. 
Rating:
3.0

Checking In early was no help at all: he asked me every question again, tried to charge me for the rental and then made me pay for the mattress bags that I paid for during check in. Overall, great truck and rental.

Theodore M. 
Rating:
5.0

Customer did not leave a comment.

Melissa C. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
3.0

Customer did not leave a comment.

Aaron A. 
Rating:
5.0

Customer did not leave a comment.

TERRI M. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
2.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

The personnel are very nice and very helpful.

Kay J. 
Rating:
4.0

Customer did not leave a comment.

jody L. 
Rating:
4.0

Customer did not leave a comment.

Daniel N. 
Rating:
3.0

Customer did not leave a comment.

robert M. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Craig N. 
Rating:
5.0

Great service!!!

DAVE R. 
Rating:
5.0

Customer did not leave a comment.

Kathleen L. 
Rating:
4.0

Customer did not leave a comment.

HENRY H. 
Rating:
3.0

Customer did not leave a comment.

Karysa L. 
Rating:
5.0

Customer did not leave a comment.

rebecca W. 
Rating:
5.0

Amanda was very friendly and helpful !

Kirk S. 
Rating:
3.0

uhaul customer service told me i was going to receive $50 because of having to come to this location because the original locations office was closed and i had a previous issue with a 3rd location a few days prior. UHaul has still not given me the $50

Jennifer D. 
Rating:
3.0

Had no clue that the trailer did not come with a dolly or the flat pull out that you can pull out and walk, neither was it recommended. Wasn't instructed in how to disconnect it and the last that help to install did her best due to her surgery.

Ronesha S. 
Rating:
5.0

Customer did not leave a comment.

christopher G. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer service was very friendly and the rental was smooth! Thank you.

DOLORES G. 
Rating:
5.0

A+ is the only place I will rent a U-Haul from in the future. To say these guys go above and beyond is an understatement.

Daniel R. 
Rating:
1.0

Customer did not leave a comment.

LINDA G. 
Rating:
5.0

Customer did not leave a comment.

ERNEST B. 
Rating:
4.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

perry J. 
Rating:
5.0

Customer service was Amazing.

JESSE G. 
No reviews have been submitted for this location.

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