Comentarios del cliente para A Plus Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A Plus Self Storage

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

DOREN G.
Grado:

Norm was fantastic to work with. Will recommend this location to anyone. Excellent customer service and thorough explanation of the rental process. Very impressed and appreciate the help in getting moved to a new home. Thank you.

Robin B.
Grado:

El cliente no dejó un comentario.

Jill V.
Grado:

The person helping us (sorry I cant remember his name) was more than helpful! We were late with our pick up but he was patient, kind and had the exact tow dolly we requested. He went out of his way to make sure we had everything we needed including helping us diagnose why our trucks rear running lights were not working. We were from out of state so he pointing us in the direction of a place that we could get a replacement fuse. Then he helped us get our car loaded onto the tow dolly and got us safely on our way.

Michael W.
Grado:

El cliente no dejó un comentario.

Tim G.
Grado:

you are doing fine, friendly staff, no problems

JOHN J.
Grado:

Easy to find after a cross country trip. Excellent customer service. Very helpful!

Trinity C.
Grado:

The man in charge was very friendly and helpful. Everything was on time, well explained and easy for a beginner to navigate. The app Self check in to return worked for me and was pretty nifty.

David H.
Grado:

Folks there are always helpful and friendly. Enjoy doing business at this location

Mary M.
Grado:

El cliente no dejó un comentario.

Abbey F.
Grado:

Clean van, nice guy helping us, cute friendly dog. 10/10 would return.

Carman H.
Grado:

El cliente no dejó un comentario.

Josh W.
Grado:

El cliente no dejó un comentario.

Jeffery J.
Grado:

The car dolly lights were in bad shape

David R.
Grado:

El cliente no dejó un comentario.

Sean C.
Grado:

The 15 footer had trouble getting up hills on my trip to and from Breckenridge...

Alex M.
Grado:

El cliente no dejó un comentario.

Michael F.
Grado:

Very good truck. Learned that pick up and return to same location is an "in town rental" which is limited to a max of one day - but this is very difficult with a 26 foot truck. Learned that rent from one location and return to distant location can be for more than one day and at the 3 day before, 2 day and 1 day before the pickup location changes and gets more distant - hundreds of miles distant. This requires 2 trips to pickup location which costs and the rental must be low enough to compensate. Or we rent from a more reliable vendor.

STEVEN M.
Grado:

Nothing, it was a quality experience.

Dustin B.
Grado:

U haul website doesn't send pick up address and the trailer had holes in the roof

Michael B.
Grado:

service was top notch..didnt really WANT to drive to Longmont to pick up my truck but this location was pretty easy to get to and the guy who helped me was great. Honest, easy to work with, and helpful..I'll take it!

David R.
Grado:

El cliente no dejó un comentario.

Brian J.
Grado:

Appreciated Norm's helpfulness and explanation of everything related to the truck and the rental process.

Brian W.
Grado:

El cliente no dejó un comentario.

PEGGY T.
Grado:

El cliente no dejó un comentario.

Reinna W.
Grado:

Wonderful service, very friendly and helpful.

DEBBIE K.
Grado:

El cliente no dejó un comentario.

Mat V.
Grado:

El cliente no dejó un comentario.

Ronald Z.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

El cliente no dejó un comentario.

andrew A.
Grado:

The service was friendly and very helpful. He took it on himself to do all the connecting and disconnecting, and just asked me to check it when he was done. To improve: fill in the pot holes in the parking lot.

Christopher G.
Grado:

El cliente no dejó un comentario.

Gene M.
Grado:

When I initially called, Norm was very straight forward with the trailer size and design as well as all other aspects of renting the trailer. The trailer was ready when I picked it up. Norm went over in detail how to handle and drive with the trailer in tow. A great location and product. Thanks for a great experience.

roland N.
Grado:

El cliente no dejó un comentario.

Charles M.
Grado:

El cliente no dejó un comentario.

Martica C.
Grado:

El cliente no dejó un comentario.

Anthony W.
Grado:

El cliente no dejó un comentario.

katie M.
Grado:

It was great to be able to call this uhaul location directly. Going through the uhaul central phone number in confusing and hard to navigate. I would suggest that anyone renting a uhaul deal directly with the location close to you.

TAYLOR B.
Grado:

Incredible experience.

craig D.
Grado:

El cliente no dejó un comentario.

Anthony W.
Grado:

El cliente no dejó un comentario.

Evan P.
Grado:

El cliente no dejó un comentario.

Richard F.
Grado:

El cliente no dejó un comentario.

Andrew T.
Grado:

Helped me solve all issues stated above, even though they had no part in the original issue. Very helpful and took the time to listen and fix the issue.

BRIAN R.
Grado:

El cliente no dejó un comentario.

John W.
Grado:

El cliente no dejó un comentario.

Meshja C.
Grado:

El cliente no dejó un comentario.

Scott S.
Grado:

El cliente no dejó un comentario.

Gene P.
Grado:

El cliente no dejó un comentario.

Charles C.
Grado:

Nothing to note.

Steve G.
Grado:

El cliente no dejó un comentario.

Chris A.
Grado:

Very friendly and helpful.

Michel S.
Grado:

No! Great customer service all around!

Douglas B.
Grado:

El cliente no dejó un comentario.

Matthew S.
Grado:

Very helpful. Very quick. Equipment is in good condition. Service was top notch.

Gregg H.
Grado:

The location and equipment were fine and I recommend them. However, I do not recommend using the smartphone self-service pick-up/drop-off system. The instructions are not easy to follow and in practice the system didn't work. My drop -off check-in was complicated in the dark and despite my best efforts, it took the location manager to complete the check-in the next day.

Julie T.
Grado:

Easy to rent and return. Safe , clean and friendly.

catherine B.
Grado:

Office could use a sprucing up, but manager was efficient and knowledgeable.

Richard M.
Grado:

Nothing. Norm was great

Alyssa L.
Grado:

The gentleman working on 10/30/18 (whose name I can't remember) was super nice and very helpful!

Simone G.
Grado:

El cliente no dejó un comentario.

Mark M.
Grado:

Everything was fine. I only wish there were a 5x8 trailer available locally in Lafayette. Maybe County Line Storage could get one.

Cynthia B.
Grado:

El cliente no dejó un comentario.

jody P.
Grado:

Staff at return location was friendly and helpful! He went out of the way to resolve an issue that was created during my pick up procedure at a different location. Really appreciate the time he spent to make things work out for me. Thank you!

Susan H.
Grado:

El cliente no dejó un comentario.

Michael H.
Grado:

Gentlemen working very friendly and helpful. Very efficient.

Brad B.
Grado:

El cliente no dejó un comentario.

Aaron B.
Grado:

The self check out wasn't as easy as the video showed. I was able to put in payment and after that didn't do anything. We had to wait until office opened up,

Jim E.
Grado:

Nothing. Very good experience.

jake S.
Grado:

El cliente no dejó un comentario.

Cathy H.
Grado:

Fantastic service. Appreciated you being open on Sunday and that we could drop off at night. The gentleman who took care of us was extremely helpful both over the phone and while picking up the trailer. Highly recommend you. Thank you for your great customer service and convenience!

Aleksey M.
Grado:

El cliente no dejó un comentario.

Shannon M.
Grado:

The gentleman that helped us out renting the UHaul was awesome!

Benjamin S.
Grado:

El cliente no dejó un comentario.

Douglas K.
Grado:

Great customer service thanks again!

Meryl C.
Grado:

Air conditioner was intermittent

GARY H.
Grado:

El cliente no dejó un comentario.

Rob D.
Grado:

El cliente no dejó un comentario.

Alisa R.
Grado:

Very helpful!

Jorge R.
Grado:

I like that I was able to keep the unit for an additional day , that helped me to finish my moving

RICKY F.
Grado:

Very profesional and easy to work with. As long as this location is available i will use. I will also recommend location to everyone i know. Thanks a lot!!!

Anthony M.
Grado:

El cliente no dejó un comentario.

Larry G.
Grado:

El cliente no dejó un comentario.

Michael L.
Grado:

Everything went well. Norm did a great job of taking care of me.

SHANE K.
Grado:

El cliente no dejó un comentario.

Judy A.
Grado:

My auto insurance said they cover U-Haul accidents, but I felt pressured to buy yours anyway, sign that I would personally pay in full (and is this even legal?) It was brought up repeatedly, felt like bullying, and was one of the things that kept me from sleeping last night. Is this U-Haul policy? Local staff was very helpful and nice.

James S.
Grado:

These guys are absolutely outstanding!! The customer service was incredible. They helped me switch over a truck the next day. They went above and beyond and I will definitely be going back to this location next time for any U-Haul that I need!!

Carol C.
Grado:

El cliente no dejó un comentario.

Alan S.
Grado:

El cliente no dejó un comentario.

Emily M.
Grado:

El cliente no dejó un comentario.

Andrew R.
Grado:

U-haul switched my reservation to this location. It was an 8 AM reservation, but they didn't open until 9. I lost my moving crew because of you guys. The location was great and they helped me salvage what I could from U-Haul's mistake. I'd definitely use this location again, but I won't be working with U-Haul in the future.

Chad M.
Grado:

El cliente no dejó un comentario.

Andrea S.
Grado:

El cliente no dejó un comentario.

Jeffery R.
Grado:

El cliente no dejó un comentario.

Robert L.
Grado:

Can't think of any improvements.

Jenifer R.
Grado:

U-haul messed up my reservation, but JW at this location went above and beyond to help me. I'm very grateful to him for making my moving experience better. He made sure I had everything I needed and checked me in since I didn't get the promised instructions from corporate. He also made sure corporate fulfilled their promise to me, even though it was missing on my contract. I was not impressed with corporate, but very impressed with the customer service at this store. Thanks JW!!

Ryan B.
Grado:

These employees were extremely friendly and extremely helpful through out the process. Well done!

Andrey N.
Grado:

El cliente no dejó un comentario.

Mark J.
Grado:

El cliente no dejó un comentario.

Raymond S.
Grado:

El cliente no dejó un comentario.

John W.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

Back
To Top