Comentarios de los clientes para A Plus Auto Doctor

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de A Plus Auto Doctor

Clasificación general:

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Kale D.
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El cliente no dejó un comentario.

Gerald L.
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Workers did not wear a mask. Added $25 insurance I did not ask for.

Fred F.
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El cliente no dejó un comentario.

KENNETH C.
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El cliente no dejó un comentario.

Roland W.
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This location is closed on Saturdays when I returned the trailer. I was concerned that the trailer could easily be stolen after my dropping it off. I contacted the business via voicemail and text with photos voicing my concern. I never got a reply. Tomorrow is Monday. Hopefully, I'll hear from them that all is well.

Donald H.
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El cliente no dejó un comentario.

Delbert K.
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El cliente no dejó un comentario.

Joanna V.
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U-Haul website was down nationwide. Bad experience and I'm lucky someone was there to help. I could not do it online.

Terri S.
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You could provide a truck that actually runs. The truck didnt start. I never drove it off the lot. The location was closed on Saturday and did not return call or text as the business line message says it will. BUT THEY SURE CHARGED ME ASAP 71.26 For a 19.95 truck that I never drive off their lot. WAITING FOR MY CALL BACK AND REFUND.

Dennis W.
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Fast and friendly .. trailer waiting and I was in and out in 10 minutes ??

Hayes Q.
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Very friendly people at pick up.

Allen W.
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El cliente no dejó un comentario.

Melissa L.
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Michelle was a life saver. I needed to move quickly and she made it very easy to rent a uhaul. Michelle checked in with me before then rental and gave me detailed instructions on everything. I would recommend this location every time! Very personable experience!

louise A.
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Nobody would know that they even rent U-haul trailers because there is no sign advertising that they do. I went by the address painted on the door of the building, that I could only see when I pulled up, because the door was held open at a slant. The reason I even suspected that that was the right place was because there were 2 trailers in the back of the building that I luckily saw.

john T.
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Reserved the truck for Sunday originally. Upon arrival the business was closed. The truck was unlocked and the keys were not with the vehicle. The online site did not recognize my email or phone number. I was on hold for 50 mins before I gave up. This morning went without issue.

Justine K.
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Nothing, everything went very smoothly and Michele was so nice!

frank S.
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El cliente no dejó un comentario.

edward B.
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El cliente no dejó un comentario.

Perla A.
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The customer service representative was exceptionally nice!

David C.
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Very friendly and hooked everything up. Great service.

Dyer T.
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Loved the customer service we received, she went above and beyond to make us happy.....

FRANK T.
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No issue

Alexzandra L.
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I put a card on file to charge but they instead charged the person picking up the rental equipment. Not happy they took my card info and still charged my friend instead of the card on file. Dropping off the equipment went smoothly, but the pick up was unorganized and confusing.

clair S.
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El cliente no dejó un comentario.

rose B.
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El cliente no dejó un comentario.

Kyra W.
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Michelle was awesome! Friendly and helpful. Smooth and easy transaction. Thanks!

Charles W.
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No comments to improve service. Michelle was super in handling this reservation. Great Job!

Jasmine O.
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El cliente no dejó un comentario.

Marvin D.
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Moved in one go, it was a great blessing to use it

Jason T.
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El cliente no dejó un comentario.

Lincoln A.
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Everything was customer service at its best.

Michael T.
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People were great who run the place but whoever had the van before us made a mess in the cab. I had to spend 10 minutes wiping it down before I, let alone my wife go on it.

Moore L.
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El cliente no dejó un comentario.

Joshua B.
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El cliente no dejó un comentario.

Rex B.
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I didn't go in the building as the lady working came out to me. Very quick and smooth transaction.

Ravona P.
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We've used U-Haul a lot since June, and as always, our experience with you has been excellent. Thank You!

ALBERT O.
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The help we received there was amazing, beyond the normal, thank you

William P.
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Awesome experience. Will use them for all my uhaul needs and would highly recommended them to everyone.

KERRY M.
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Although my interaction with this location was brief, Michele did a terrific job of getting my car dolly checked back in and made sure to tank me for my business. A+

Mary B.
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We had a great experience from beginning to end. We had to rent a truck due to a difficult situation and we could not be more pleased with the help, we were given during this transaction. Michelle and Kevin were both very kind, courteous and helpful.

Joe R.
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El cliente no dejó un comentario.

Earmalene B.
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Customer service representative was great.

Danny B.
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have adapters for 4 pin/round trailer connectors available. reduce the price. better description of where to hook up safety chains.

James W.
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El cliente no dejó un comentario.

george W.
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El cliente no dejó un comentario.

JOHN B.
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Location is normally closed on weekends so clerk was late to scheduled appointment. Location was pretty sketchy and the truck was dirty inside. Also the clerk didn't check any aspect of the truck, not even which truck I was supposed to take. "I think it's that one over there". I'm not sure if I was supposed to feel bad for ruining his weekend plans.

JIM N.
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n/a

Ross R.
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Truly customer service oriented.

MICHAEL D.
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El cliente no dejó un comentario.

WILLIAM G.
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Very good people

BILL D.
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El cliente no dejó un comentario.

PAUL H.
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CHECKOUT PERSON NOT EXPERIENCED WITH COMPUTER. COMPUTER SLOW. HAD TO BE REBOOTED MANY TIMES. TOOK 1 1/2 hours to get my rental.

WILLIAM T.
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El cliente no dejó un comentario.

AOIBHEANN N.
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El cliente no dejó un comentario.

CHERYL B.
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The guys that were there at time of pick up were complete gentlemen. They were very helpful.

MICHAEL M.
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El cliente no dejó un comentario.

JOSEPH P.
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pleasure to work with

edwin M.
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El cliente no dejó un comentario.

ATUR D.
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El cliente no dejó un comentario.

justin C.
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I stood in the office with no one coming to take care of me. I finally found someone in their auto shop that could take the key and close the account.

THOMAS H.
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El cliente no dejó un comentario.

Robert S.
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El cliente no dejó un comentario.

Chad E.
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Nothing

SUMMER W.
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El cliente no dejó un comentario.

TIM S.
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El cliente no dejó un comentario.

Richard H.
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not run the gas while doing paperwork

ART T.
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El cliente no dejó un comentario.

BRENT H.
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Cab of truck had mud on floor, oil change required light was on , smelled like cigarette smoke

FRED T.
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El cliente no dejó un comentario.

Darrell L.
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They had no pads like I had ordered online. Said I could go to another location for pads - because everyone has several extra hours to drive around from uhaul to uhaul hoping they have what I need. Poor!

ART T.
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I recommend that customers far and near try this U-Haul location. The are friendly and very helpful to show you how to operate the rental equipment properly.

ART T.
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This is the best Uhaul in United States the staff acts like you are themselves, they treat you like they would want to be treated. Excellent.

Ben L.
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El cliente no dejó un comentario.

shane S.
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El cliente no dejó un comentario.

Lawrence B.
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Truck had existing dents on drivers side and was not noted when i picked up the truck and upon return the dealer tried to point out the dents. I had the insurance , he failed to notice, and it became a moot point ,BUT the dents where there to begin with and he couldn't pull any history up on his computer. Very shoddy

John B.
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I selected this location because I am military and they came recommended by a military reference. Thought I could move my belongings in about 4-5 hours, However, I called Kevin for a late return due to unforeseen travel delays and was told no worries I could use the night drop to drop off keys which I did. Only to find I was charged a full second day. Bad business practice since the total use of truck time was less than 24 hours and I was told no worries. I can certainly understand a small late fee but a complete 2nd day charge is unacceptable. This location will lose any and all future business from myself and my military peers that are seeking to use U haul over about 48 bucks. Sad really.

Jacob L.
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El cliente no dejó un comentario.

DANIEL R.
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El cliente no dejó un comentario.

TOM M.
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Great Customer Service nice people and always ready to help

Patricia F.
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Return was handled with courtesy.

VELASQUEZ S.
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El cliente no dejó un comentario.

DAVID S.
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It was a close location and the person was helpful. The computer connection was not working, so we could not finalize the rental at the time, but he checked the truck and gas level and gave us a paper indicating everything was in order.

Joe R.
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The gentlemen there was very nice and friendly throughout the rental. Definitely renting here again!

SPRINGE C.
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El cliente no dejó un comentario.

Renee M.
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El cliente no dejó un comentario.

BRUCE B.
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Actually, I was supposed to drop off the trailer at the Broadway location in Mesa. He refused to take it. He said trailers did not rent and he did not have the time. This was a major inconvenience as I had to then find another location without any information. Online, this looks like a main location. It is not. It is a gas station. I strongly recommend you drop/fire this location. Also, I recommend that each location be rated by customers. And, each location have data on services available at that location and the size of the location. Again, online the Mesa Broadway gas station looked to be something it was not. And, it was listed first. I have used UHaul a dozen or more times over the last decade. This was the worst experience ever...

MIKE W.
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El cliente no dejó un comentario.

Duane T.
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El cliente no dejó un comentario.

STEVEN W.
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El cliente no dejó un comentario.

DAN L.
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El cliente no dejó un comentario.

rex Y.
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El cliente no dejó un comentario.

SHARLA V.
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El cliente no dejó un comentario.

CHUCK T.
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El cliente no dejó un comentario.

TINA D.
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honest, trust worthy

ROBERT C.
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El cliente no dejó un comentario.

DOUGLAS ALAN U.
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El cliente no dejó un comentario.

sherry F.
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This place needs to hire more people. This poor guy was by himself.

BONIE D.
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El cliente no dejó un comentario.

SYLVIA G.
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El cliente no dejó un comentario.

ANDREW P.
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The location is kind of old and run down, but the staff was helpful and friendly. Can't complain about the service. Don't know why U-Haul has so many locations so close together in Mesa. That's the only thing that puzzles me. But glad to have your service available in any case.

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