Customer Reviews for A Plus Auto Care
(Distribuidor de U-Haul del vecindario)
Needles, CA 92363
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9:30 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JOHN CHARLES J.
Pick up location was very unclear and did not care to do anything but make a quick dollar. The rental truck was trashed and very low on fuel.JOHN CHARLES J.
clean the area up, so dirty. Took almost 2 hours to rent a tow trailer after booking and answering all the questions on the phone.A B.
You can fire your rep. In Bullhead City he was rude and uncaring. Contrary to advertising he refused to rent us a trailer for one way trip. we had drive all the way in to Needles were they had just one smaller than needed but time limitations left no options . All in all a very bad Uhaul experience.JOHN F.
Keep as isRICHARD F.
El cliente no dejó un comentario.Rick E.
It was the only piece of equipment onsite and it still took one hour to pick up the trailer.Johnny A.
El cliente no dejó un comentario.Bharat Y.
El cliente no dejó un comentario.Nathan J.
Uhaul computer system seemed difficult to manipulate.JUDIE R.
Fantastic friendly service... We always return to this location for all of our U-Haul needs...Anthony N.
Clean the truck. I was asked for a cleaning fee at the drop off point 150 miles from where I started.Anthony P.
El cliente no dejó un comentario.Amanda R.
El cliente no dejó un comentario.martin A.
Make sure they have the item you reserved.Bob William G.
Uhaul computer reservation is terrible to work with. It doesnt work. Inventory isnt where thr ap thinks it is. Multiple calls are made to make alternative arrangements then the info put in the ap doesnt get to the dealer. Then we have to do it on paper anyway . Ihaul people are wonderful. The product is awesome. The dealers are great to work with. Since the reservations are ultimately made by phone anyway, uhaul could save a lot of money just going back to the 800 number call center. The ap is horrible. Uhaul company, uhaul products and Uhaul people are wonderful. Ditch the ap and go with the 800 # ;)clemens H.
Very knowledgeable,efficient, and friendly.Mike A.
Excellent equipment and personell. I will rent from there again.Mike A.
I should have only been charged $45 for a local rental.PAUL G.
El cliente no dejó un comentario.aida A.
Outstanding service.. We are repeat customers.. Everything is always fantastic.. Highly recommended. Thanks again.Tony N.
I was supposed to pick the truck up at 8 AM by 10:15 they were still trying to figure out how to locate a truck/fill out the paperwork. Although they were personable they were terribly disorganized. I had six laborers waiting to help move at $30 per hour equals $360 wasted. If you want to give me a rental credit for a future use it would be the right thing to do.DENNIS T.
We were stuck in the area and needed a vehicle. We had rented the previous 4 weeks for a total of $60 a day. Our last rental was $156. The store we rented from basically robbed us. Lesson learned.EMERSON K.
El cliente no dejó un comentario.ALLAN G.
Excellent service. fast check in and out... Also we have rented a lot of U-Haul trucks in the past 16 years... and we rate A Plus Auto Care at the top of our list. FantasticTony N.
We are stuck in town due to our work truck breaking down. This site was helpful, friendly and very prompt in helping us to rent a ubaul for the day and we used it as a rental car to run errands.Kevin E.
El cliente no dejó un comentario.Edward B.
It took almost an hour to complete the paperwork and the man didn't know how to hook up the trailer.DAVID F.
Very courteous and very helpfuledward F.
El cliente no dejó un comentario.royd J.
El cliente no dejó un comentario.Veronica R.
This is the first time I have used U-Haul. The web sight was easy to navigate and use. I made my reservation on line. I had to drive 225 miles to move a load of furniture back to my house. A Plus Auto Care had my trailer ready and waiting. They were very helpful in attaching the trailer to my truck. Everything about the move went well. U-Haul and A Plus Auto Care were a great help!Jeffery S.
The only complaint I have is that the rep into the truck is 2 feet off the ground. This is fine if you are 6 feet tall, but if you are 5'2â€ with little upper body strength, it makes getting in and out of the truck a very unpleasant experience. I either had to park next to a curb that was at least 6â€ high ( even then I barely got in) or ask complete strangers to boost you into the truck. This part of the rental was uncomfortable enough that I would look for a truck with steps closer to the ground before renting another truck from U-haul. This is no reflection on any of the people I interacted with. They were exceptionally helpful and polite.Peggy K.
El cliente no dejó un comentario.Adrian M.
El cliente no dejó un comentario.TONY N.
El cliente no dejó un comentario.FRANSESCA O.
Don't change someone's reservation last minute, and then make it a total of 40 miles out of the way for the customer to get it. And then charge the customer for the mileage when they're having travel 40 miles just to return the thing. it's not even their fault. It's Yours.Cameron B.
Make sure there is competent person connecting the equipment.James R.
El cliente no dejó un comentario.rick V.
Be sure trailer is clean inside prior to next rental.Rick J.
Customer service was good.Kathy K.
This location is great , and the service is fantastic. Would recommend this location to everyone I know thanks. for the great serviceTony N.
El cliente no dejó un comentario.Alfredo H.
Excellent customer ServiceLUIS A.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Linda H.
El cliente no dejó un comentario.tony L.
I'm definitely coming back here when I need a vehicle. They were fantasticLarry A.
Was charged for extra gas.Filled it to the same spot and drove 2 blocks to the drop off location. Was charged for extra gas to my debit card onfile.Not cool_also dropped off with 23 miles under what was allowed for the rental. I use to have a good experience with Uhaul. But I don't trust them anymore.Spencer F.
Keep up the good workSTARK J.
El cliente no dejó un comentario.erick C.
El cliente no dejó un comentario.jeffrrey E.
El cliente no dejó un comentario.Blake C.
The establishment was fine. I wouldnt recommend Uhual itself to anyone ever. Uhauls customer service line... goodluck. Renting a vehicle... Take a number (they are severly under staffed and over worked through the last 3 rentals) Expecting good equipment for how pricey it is... You will get ran down garbage that puts you on edge and makes you wonder if you will make it to you destination safely. No exageration! Ryder people... RYDERRyan O.
El cliente no dejó un comentario.Stephen A.
El cliente no dejó un comentario.ROBIN T.
El cliente no dejó un comentario.KYLE K.
El cliente no dejó un comentario.KELLEEN C.
Good customer service.jeff P.
El cliente no dejó un comentario.susan B.
always great serviceNadeem D.
El cliente no dejó un comentario.MARK G.
Best service for a rental I have ever had. I will definitely be using you again.DAVID B.
El cliente no dejó un comentario.Edde D.
Very professional and helpfulSally K.
Great customer service!!!KEN Y.
Friendly Helpful ServiceEric O.
Fix the computer so it works. However, Uhaul personnel and affiliates have always been nice to work with so, keep the good people and well deal with faulty computers, lol.clemens H.
down to earth treatment felt at homeLOU D.
Untrained, incompetent staff at this location. Rate not correct, overcharged credit card. Customer service rep did not take ownership, told use to just call Las Vegas office to correct billing. Rude and unprofessional. Will never go to UHaul again.Diana H.
El cliente no dejó un comentario.Heather H.
Excellent team & Service. Highly Recommend!!!rick E.
It was. very convenientmike D.
El cliente no dejó un comentario.Walter B.
El cliente no dejó un comentario.ROBERTO O.
Awful service people were rude my car actually broke down I had no way to get anywhere other than to rent a U-Haul he was the U-Haul renter and didn't even say anything to me about renting a U-Haul my girlfriend in New Mexico called me and told me there was a U-Haul joint there in Needles California. Not very customer friendly as far as I'm concerned will never use them again.GENEVA R.
El cliente no dejó un comentario.Rick S.
El cliente no dejó un comentario.JOHN J.
The guys at this place are awesome! We were stuck in needles due to our Budget rental truck breaking down and the folks at Uhaul made everything better. The rental process was as smooth as can be and the truck was almost brand new. Excellent experience and I would drive there to rent from them again.Cathy M.
Got a call from the regional office the day before the pickup. Region changed my pickup location, I had to drive over 40 miles out of my way, so why did I have registrar earlier. Pickup was like had not filled out anything. They Did not check the trailer for dents or damage.Gordon Q.
Waited over an hour to be waited on and when finally got to counter it took forever .The back of the 20 Foot was filthy and had to clean it out before we could use it .Not much fun in 108 degree weather!!! Tow dolly had a twilight and stoplight out .shouldnt have sent it out like that !!!!Larry P.
Very helpful after UH sent me to another nearby dealer that wasn't even open at the appointment time.steven E.
Nothing all went wellJOHN S.
El cliente no dejó un comentario.april R.
El cliente no dejó un comentario.Linda G.
El cliente no dejó un comentario.connie M.
When you rent a vehicle for 2 days (48 hrs) it's not due 24 hours later as this location did to us.SAMUEL J.
El cliente no dejó un comentario.roland B.
Very poor experience. The man was not helpful wanted to nit pick the trailer. I told him the trailer needed to be put to rest !! He was busy and we had to wait for his "service". He mentioned the trailer was a mess, which I agreed to.Gary H.
El cliente no dejó un comentario.John L.
El cliente no dejó un comentario.Dan P.
El cliente no dejó un comentario.Shelly W.
El cliente no dejó un comentario.melissa B.
They added a day to the trailer I need them to reduce the rental by one day as I rented it at 10:45 am and returned it the next day at 8:00 am The dolly was returned a day later and that is fine as charged.KURT C.
Both people I dealt with were very friendly, looked and acted professionally. However, when the person hooked up the trailer he did not check that the lights worked properly nor did he cross the safety chains.Stanley C.
El cliente no dejó un comentario.Satima D.
El cliente no dejó un comentario.NADEEM D.