Comentarios del cliente para A Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A Mart

Grado total:

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anetra B. en

Grado:

The entire experience with Uhaul customer service has been a nightmare. From charging me 2 times for the same rental to not getting me the right size truck. I will never ever use Uhaul again

Katelynd B. en

Grado:

My comment is more to do with the Uhaul 24/7 app. It changed my pickup location at the last minute, and the A-Mart in Coatesville is not actually open to pick up Uhauls on Sundays. The proprietor was kind enough to help me and got me set up with the truck, dolly, and blankets despite this. He went out of his way to help, but the situation was a failure of the Uhaul app.

beth S. en

Grado:

El cliente no dejó un comentario.

Marilyn B. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

Worst experience ever. I did not request this location. The owners dont speak English or have a clue what there doing. They told me to do it myself -the self service the app did not work they had the wrong size truck the representative on the phone was rude as well as the store owners who were more interested in the customers inside the store buying drug paraphernalia. Would like to be reimbursed in full for this horrible experience.

David H. en

Grado:

El cliente no dejó un comentario.

Khya W. en

Grado:

Better customer service

Leora M. en

Grado:

People are very friendly and rent process was smooth. Will definitely rent here again.

Shannon F. en

Grado:

This is no reflection on the location but on Uhaul and how they operate. I booked a 17' truck with appliance doly and utility doly for two days from a location close to my home. The day before I find out I have to go much further and now will be charged these miles for the pick up of said uhaul and it was a 15' with only a utility doly. That shouldn't be acceptable. I'd rather be told sorry this is all we have would this be ok rather than just changing everything last minute. Thank you for your time.

Monette F. en

Grado:

My order included a dolly which was not available at pick up. I also had to drive a half hour away to pick up the one-way rental. The website should be more clear that when selecting a pick up location it is only a preference and better availability options should be included.

Paige L P. en

Grado:

We waited almost one hour trying to pick up the van. The only person who knew how to check out a U-Haul vehicle didn’t show up for work, so I went online to complete the express pick up process. The staff at the store couldn’t locate the key! My son had to try to help and the van was filthy.

Gina R. en

Grado:

A little more lighting where the trucks are parked would have been nice but overall the experience was nice.

James K. en

Grado:

El cliente no dejó un comentario.

Denise R. en

Grado:

El cliente no dejó un comentario.

frederick S. en

Grado:

Loved the new GMC Van. Handled very well.

Lawanna S. en

Grado:

Good experience at this location. The customer service representative was awesome! She compensated us, when the truck requested, was not returned on time. Thank you, L. Smith

Lisa W. en

Grado:

Love the app that I didn’t have to go inside to do anything. Very convenient Thank you

marshellea P. en

Grado:

El cliente no dejó un comentario.

Alison G. en

Grado:

El cliente no dejó un comentario.

Thomas B. en

Grado:

Construction debis in the cargo area. Inside of windshield so dirty I had to pick up cleaning supplies and deal with it. Cab smelled like some had smoked two cartons of cigarettes in it. 20,900 miles.

Donald E. en

Grado:

El cliente no dejó un comentario.

ANA V. en

Grado:

El cliente no dejó un comentario.

JOHN S. en

Grado:

El cliente no dejó un comentario.

Conrad D. en

Grado:

El cliente no dejó un comentario.

roseanna M. en

Grado:

Was not sure if I did the drop off right. I did watched the video and the instruction where very simple. But I did not get a confirmation that the vihecle was dropped off correctly. I did recurved an email the next morning at the time that I was sechedule to drop it off. This made me a little nurveous as I did not want to get changed for another day of rental when I didn’t need it.

Nora P. en

Grado:

A-Mart pick up was fine. However, each time I call to make a reservation I am always routed to another location. My reservation for A-MART was called in over one month for pick up and drop off. I was still directed to another location. NOT GOOD CUSTOMER SVC.....

Conrad D. en

Grado:

El cliente no dejó un comentario.

bowman D. en

Grado:

El cliente no dejó un comentario.

Judith T. en

Grado:

El cliente no dejó un comentario.

Morgan C. en

Grado:

El cliente no dejó un comentario.

Melissa F. en

Grado:

I had many issues with that app both checking in and checking out. I will submit that review separately but the gentleman at Amart was friendly and very helpful with the return since I wasn't able to do it via the app.

Larry R. en

Grado:

El cliente no dejó un comentario.

HOLLY L. en

Grado:

El cliente no dejó un comentario.