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Lilian S
Customer Reviews for A Lawn Mower Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great man and amazing service! Thanks again!
Eric NAlways a wonderful experience !! I appreciate this Dumas site for their prompt and knowledgeable guide . Thank you
CINDY MThe owner was very nice and went above and beyond for us. We were from out of town and in a bind due to vehicle trouble and he went out of his way to call other locations as well to help us.
JILLIAN B👍🏻it only needs cruise control To be better. 👍🏻
MARTHA RJoe is a great asset to your team/ company!
Mike HJoe was wonderful! He had everything ready when we arrived and helped us with the equipment we needed. Highly recommended!
Susanna CClosed, sign showed returning at 1:25pm. Waited until 1:45pm and had to return electronically.
Russell SWorst service ever
Tracy PThe uhaul representive in Dumas was outstanding. He was very knowledgeable on trucks and trailers and went out of his way to help me make my successful move. Very much appreciated this experience with uhaul, thank you!!
Daniel HHave a easier on line rental app.
GERALD SFriendly agent. Easy to work with.
Jimmy RJoe did a great job. I appreciate his willingness to assist in each step of the process.
ANTHONY SN/a
JAY PVery nice gentleman that helped me. Fast and easy to pick up and return.
JOSHUA SGood people to work with, very helpful
Scott TThe U-haul dealer was very pleasant to deal with and things went off without any problems.
dennis kThe owner of the lot called me and threatened me to make a Federal statement if I don't return "his" pickup, he called me and texted me several times because he said "he needs his pickup back " makes me think he uses it for his personal use. And I just checked my bank account and I have 3 charges, one for $47 another for $500.00 and another for $547.46. How is this possible?!!! And I need answers about the charges!
Nancy BDealer went out to check back trail lights and blinkers. That afternoon while traveling, we found out we had no lights at ALL on the trailer. We had to use emergency flasher lights on the car we were towing 600 miles for it to only run the battery. Would never recommend this place.
CINDY DIt's rarely open. It was closed when I got there at 2:45 pm so I dropped the trailer off out front.
James DNothing. Great service, always friendly and helpful.
GARY HI found the place.
Robert FWiper blades should have been replaced. Big spot on both sides in vision path wipers would not clean.
KURTZ SJoe was very friendly and made sure I was good to go before departing. Thanks will be a repeat customer at this location
Eric NI scheduled a guaranteed pickup location in Amarillo and when I drove from Kerrville Tx to pick up the trailer it was unavailable so they scheduled me a trailer the next day in Dumas. He was very helpful and the trailer was like new.
Kevin Stop notch place
Lowell PJoe was very helpful and friendly. It was a pleasure to meet and speak with him.
GARY SWe didn’t have a trailer to haul our truck ready. We had to wait for a tire strap to be replaced. Overall the gentleman was nice. I will use a different company next time as uhaul used to be financially reasonable but not anymore. We went from Amarillo TX to Atoka Oklahoma just over three hundred miles and it cost us over $820.00 that’s a rip off scam!
Kim KAll is well
Bryan WThe only issue I had was I had reserved the uhaul for July 29th 2022 at Dalhart diesel, it wasn't until the day before that I logged into my account and saw that the date had been changed to August 1 2022 for A Lawn Mower Place in Dumas. No one had gotten ahold of me to let me know that the date had been changed due to lack of trucks in the area so for a month I had made plans around the 29th date. Being as I couldn't get my uhaul on time we had to load and drive 3 hours away and then unload it all within a day and a half. Did not get to utilize my 3 day rental
Gary SThe owner was very surly.
Robert BNothing
Peter LBest experience I've had while taking a motorcycle trip. U-Haul made it easy, and way less tiring. Thanks T.J.S. in Dumas Texas, you're the best.
HAROLD TEverything is good as it is... Maybe there should be some point system, kind of like how other businesses have, where you could get discounts as you build points, for customers that regularly use U-Haul Kind of a cool idea, oh yeah and because I mentioned this I should get royalty fees.....lol kidding, but no really U-Haul has always been good to me.. I can't complain.
ANTONIO SThe uhaul site went above and beyond. Very pleased with service.
SCOTT KPaid $48 for a for a pickup truck filled the tank with gas and and still God got charged when it said $19.95 for in town use
Kristal HFriendly, made the rental easy and fast.
JOHN KGreat and friendly service and the equipment was great y’all should give him a better stock of trucks. But will definitely use his business again
Donald SThe cruse control didn't work. Hated that!!
KATHIE KThey hooked it up. Checked out lights and all. Done deal.
Marquis RWas charged for an extra day but uhaul was returned on time as required.
James BJoe had everything ready for me when it was time for me to pick up the rental. The process of picking up and dropping off was very smooth and easy. Definitely will recommend to friends and family.
Kristen PLawn Mower shop was closed early (around 3) No number posted to call for assistance, however they processed my return later that evening without incident.
REBECCA BActually make sure that the U-Haul is cleaned out before you rent it out as well as actually help with the dolly installion to instead of giving vague instructions
Austin JJoe was an awesome individual and knew his product well. Asset to the company.
James RYou did an awesome job. I wouldn’t change a thing.
Christina DBe more aware of charges I was charged for a seven day rental when I only needed an over nite the money was taken out of my account causing my account to go negative & over draft with charges
Bernard PUsed online app after hours to drop off took a few min and I was on my way
Larame AAttendant was grouchy and kept calling requesting I return the truck before the rental period was over. Very annoying
Peggy SI paid cash and had to pay a deposit. Was told I'd get my deposit back when I dropped off the trailer.
Brady B